**** *.*. ********* ****** Apt. *** Lake City, Florida 32055

386-***-**** acxynv@r.postjobfree.com

ELIZABETH WHITEHEAD

To Whom It May Concern:

I am writing with interest regarding an employment opportunity at your establishment. I believe that my overall work experience makes me a strong candidate for this position.

I have worked in similar positions over the years and have developed strong written and verbal communication skills, which I believe will be an immediate benefit to your office. I am very efficient and can work with little or no supervision.

I look forward to discussing my qualifications and resume with you in greater detail. Please contact me at 386-***-****. I greatly appreciate your time and attention to this matter.

Sincerely,

Elizabeth A. Whitehead

Elizabeth A. Whitehead 386-***-****

Recently relocated to Lake City, FL from Atlanta, GA. I am seeking a position in which I am able to utilize the skills I have already mastered; as well as continue to gain more knowledge of all dental, medical, and clerical fields. I hold several years of administrative and patient interaction experience to make me a valuable asset to your team.

Work History

Front Desk Coordinator

Martin Kids Dental Health Team of Lake City

July 2015 - present

Answer a multi-line phone system, maintain schedule flow and production, accounts payable and accounts receivable, insurance verification and billing, sales, faxes, emails, schedule confirmations, claim submissions, marketing, opening and closing facility, end of day reports, month end reports, standard mail, treatment planning and financial coordinator, as well as basic customer service and providing positive patient interactions daily while maintaining HIPPA guidelines.

Office Manager and Treatment Coordinator

Newpark Orthodontics, Alpharetta, GA

September 2014- March 2015

Office manager of a staff of 5, Treatment Coordinator, insurance verification, collections, x-rays, intra-oral photographs, operating a multi-line phone system, preparing and presenting treatment contracts, managing an appointment book, maintaining an efficient patient flow, confirmations, sales, marketing, check in and out, faxes, emails, standard mail and shipping, conduct morning team huddles, opening and closing of facility, as well providing excellent customer service while staying HIPPA compliant.

Orthodontic Treatment Coordinator

Pediatric Dentistry and Orthodontics, Roswell GA

April 2012 – September 2014

Treatment Coordinator, answering multi line phone system, patient check in/out, X-rays, sales, verify insurance, patient finances as well as collections, daily end of day reports, opening/closing facility, scanning paperwork, preparing and presenting treatment contracts, preparing patient days schedule, conducted morning team huddles, complying with HIPPA at all times, and providing professional customer service.

Operations Manager

LifeQuest Fitness LLC, Acworth GA

February 2008 – April 2012

Customer Service Representative, answering multi line phone system, sales, cashier, daily production reports, managing a staff of 10, hiring/terminating employees, opening/closing facility, meet and set daily goals and quotas, employee trainer, member check in, collections, marketing, and preparing contracts

More History Available Upon Request...

Education

Orthodontic Assistant School of Atlanta

Atlanta, GA

Certified Orthodontic Assistant

X-Ray Tech/Sterilization

2010-2011

Chattahoochee Technical College

Acworth, GA

Allied Health (In Progress)

2005-2007

North Cobb High School

Kennesaw, GA

Diploma

1999-2003

Personal as well as Professional References Available Upon Request

Contact this candidate