Chi Mai Nguyen

Sumner, WA

acxyk3@r.postjobfree.com - 206-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Call Center Customer Service Representative

Saigon Securities Inc ( SSI ) - Vietnam, PR - December 2007 to February 2016

- Manage Securities investment accounts per customer request via Call center

* Create and update customer account records

* Transfer stock within SSI and funds into personal banking accounts

* Answer all questions from customers related to online trading system ( opening account, guide and install

web trading, mobile trading and protrading )

* Make quarterly survey evaluation for all Securities investment services via Call Center

EDUCATION

Bachelor's in External Economics

Foreign Trade University Ho Chi Minh City Campus - Vietnam, PR

2008 to 2012

Bachelor's in Oriental Studies

HCMC University of Foreign Languages - Vietnam, PR

2001 to 2006