Post Job Free

Resume

Sign in

Customer Service Sales

Location:
Belvidere, IL, 61008
Posted:
December 19, 2016

Contact this candidate

Resume:

Scott Fraser **** Beechwood Dr., Unit C Loves Park, IL 61111 acxyeb@r.postjobfree.com 815-***-****

Business professional with strong analytical and problem solving skills coupled with excellent communication and interpersonal skills. Ability to prioritize, work under extreme pressure, heavy workloads and deadlines. Experience includes diverse managerial skills in planning, organizing and distribution of products and services. Achievements

Results oriented; grew business 50% in first year of employment. Actively participated in and planned the start-up of new restaurants. Consistently met team sales goals, reducing employer costs to under $.30 per $ 1.00 spent. Set up and organized service area for maximum efficiency, anticipating storage, supplies, and equipment needs. Repeatedly complimented by employer for organization, efficiency, accuracy, and day-to-day performance. Professional Experience

Area Sales Manager, Tuff Shed Inc. Denver CO 2015 – Present Selling wholesale products and services through retail stores General Manager, Lucha Cantina Restaurant, Rockford, IL 2013 - 2014 Oversaw all operation, front of the house & back of the house Owner/Operator, Perry Rock Restaurant & Bar, Rockford, IL 2010 - 2012 Oversaw all operation, front of the house & back of the house Manager, Table 13 Restaurant, Rockford, IL 2008 - 2010 Customer service, daily operations, and inventory control Sales Manager, Hartman Beverages, Freeport, IL 2004 - 2008 Business to business sales and marketing

Supervisor/Bartender, Old Chicago, Rockford, IL 1997 –2004 Customer service, daily operations, and inventory control Professional Qualifications

Negotiate business to business relationships,

pursuing new customers, anticipating needs and

managing available inventory

Solidify relationships and build loyalty, consulting on product selection and display for maximum

exposure

Serve as liaison for cross-functional work groups

Deliver exceptional customer service, building a loyal customer base

Accurately manage business accounts, inventory,

and cash/credit sales

Identify and take steps to minimize potential risks, limiting company liability and exposure

Ensure employer is protected by close

management of all questionable situations

Thorough knowledge of customer service

operations and event planning

Effectively maintain order through exceptional

teamwork and communication skills, ensuring a

well-choreographed daily operation

Manage all aspects of daily operations including employee relations, sales and cash management,

inventory control and vendor relationships

Coordinate staffing and equipment needs, ensuring people and resources are available to exceed

customer expectations

Develop and maintain effective staff teams,

implementing a “customer first” approach and

meeting/exceeding expectations for performance

and service

Schedule, orient, train, and supervise sufficient employees to achieve exceptional service within

budgetary constraints

Conduct and document staff performance

evaluations

Monitor/audit employees for job skills,

professionalism, demeanor, and ability to maintain safety and security

Education

BS in Business Administration and Marketing, Upper Iowa University, Fayette, IA



Contact this candidate