Scott Fraser **** Beechwood Dr., Unit C Loves Park, IL 61111 acxyeb@r.postjobfree.com 815-***-****
Business professional with strong analytical and problem solving skills coupled with excellent communication and interpersonal skills. Ability to prioritize, work under extreme pressure, heavy workloads and deadlines. Experience includes diverse managerial skills in planning, organizing and distribution of products and services. Achievements
Results oriented; grew business 50% in first year of employment. Actively participated in and planned the start-up of new restaurants. Consistently met team sales goals, reducing employer costs to under $.30 per $ 1.00 spent. Set up and organized service area for maximum efficiency, anticipating storage, supplies, and equipment needs. Repeatedly complimented by employer for organization, efficiency, accuracy, and day-to-day performance. Professional Experience
Area Sales Manager, Tuff Shed Inc. Denver CO 2015 – Present Selling wholesale products and services through retail stores General Manager, Lucha Cantina Restaurant, Rockford, IL 2013 - 2014 Oversaw all operation, front of the house & back of the house Owner/Operator, Perry Rock Restaurant & Bar, Rockford, IL 2010 - 2012 Oversaw all operation, front of the house & back of the house Manager, Table 13 Restaurant, Rockford, IL 2008 - 2010 Customer service, daily operations, and inventory control Sales Manager, Hartman Beverages, Freeport, IL 2004 - 2008 Business to business sales and marketing
Supervisor/Bartender, Old Chicago, Rockford, IL 1997 –2004 Customer service, daily operations, and inventory control Professional Qualifications
Negotiate business to business relationships,
pursuing new customers, anticipating needs and
managing available inventory
Solidify relationships and build loyalty, consulting on product selection and display for maximum
exposure
Serve as liaison for cross-functional work groups
Deliver exceptional customer service, building a loyal customer base
Accurately manage business accounts, inventory,
and cash/credit sales
Identify and take steps to minimize potential risks, limiting company liability and exposure
Ensure employer is protected by close
management of all questionable situations
Thorough knowledge of customer service
operations and event planning
Effectively maintain order through exceptional
teamwork and communication skills, ensuring a
well-choreographed daily operation
Manage all aspects of daily operations including employee relations, sales and cash management,
inventory control and vendor relationships
Coordinate staffing and equipment needs, ensuring people and resources are available to exceed
customer expectations
Develop and maintain effective staff teams,
implementing a “customer first” approach and
meeting/exceeding expectations for performance
and service
Schedule, orient, train, and supervise sufficient employees to achieve exceptional service within
budgetary constraints
Conduct and document staff performance
evaluations
Monitor/audit employees for job skills,
professionalism, demeanor, and ability to maintain safety and security
Education
BS in Business Administration and Marketing, Upper Iowa University, Fayette, IA