Customer Service Microsoft Office

Sara Townsley

*** * **** **, *****, Ok ***** • 918-***-**** • ******.****@*****.***

Skills and Attributes

Responsible

Follows instructions

Highly motivated

Flexibility

Able to work effectively with others

Multi-Phone Lines

Dependable

Problem solver

Proficient in Microsoft Office Programs

Detail-oriented

Multi-Task

Customer Service Skills

CPR License

Professional Experience

Cashier/Busser

Take 2 Café, Tulsa, Ok July 2016- Current

Greet customers and guests as they approach the food service counter

Take and punch orders in the computer database

Inform customers of regular deals or daily specials

Taking call-in orders

Up-sell products by providing auxiliary food items information

Operate cash register and take payments

Manager

Royal Finance, Okmulgee, Ok April 2010- July 2016

Responsible for maintaining the integrity, accuracy and timeliness of the commercial loan data input and output to internal departments and external agencies such as HMDA, CRA, and other required reporting, including the Executive Committee

Collecting customer payments

Managed all commercial loan servicing operating system updates and enhancements, including training of staff

Contribute to the effective team management of all bank problems, issues and opportunities

Established and maintain effective working relationships with other employees and customer

Creating and maintaining records configuring company profits

Education

High School Diploma, Okmulgee High School, 2008

Associates Degree Arts and Science, Oklahoma State University, 2010

Business User Certificate, Tulsa Community College, 2016

Computer Skills

Microsoft Word, Excel, PowerPoint, Access, Internet

Competent in Business Works

References

Available upon request

Contact this candidate