Sales Customer Service

Professional Summary

Skills

Work History

AMANDA CHAPUT

** ******* *****, ******, ** 03051 • Cell: 603-***-**** • *********.*********@*****.*** Responsible and mature, thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals. Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Energetic Sales Associate with a solid understanding of the sales and retail industry. Excellent customer service, communication and listening skills with cash management and POS systems experience. Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals. Customer service-oriented

People-oriented

Retail merchandising specialist

Cash register familiarity

Detail-oriented

Sales experience

Goal-oriented

Excellent communication skills

Strong work ethic

Friendly demeanor

Staff training and development

Superior organization ability

Data entry

Outstanding interpersonal skills

Basic administrative knowledge

Technical aptitude

Wireless sales, 06/2015 to Current

Wireless Advocates – Nashua, NH

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Wrote sales slips and sales contracts.

Responded to customer questions and requests in a prompt and efficient manner. Built relationships with customers to increase likelihood of repeat business. Prioritized helping customers over completing other routine tasks in the store. Assistant Manager, 09/2012 to 06/2015

Jos A Bank – Bedford, NH

Greeted customers in a timely fashion while quickly determining their needs. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Responded to customer questions and requests in a prompt and efficient manner. Contacted other store locations to determine merchandise availability. Completed all cleaning, stocking and organizing tasks in assigned sales area. Built relationships with customers to increase likelihood of repeat business. Wireless sales, 08/2011 to 09/2012

Wireless Advocates – Nashua, NH

Greeted customers in a timely fashion while quickly determining their needs. Recommended merchandise to customers based on their needs and preferences. Wrote sales slips and sales contracts.

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Education

Engaged with customers in a sincere and friendly manner. Built relationships with customers to increase likelihood of repeat business. Sales Associate key supervisor, 05/2007 to 08/2011 Radio Shack – Nashua, NH

Greeted customers in a timely fashion while quickly determining their needs. Recommended merchandise to customers based on their needs and preferences. Wrote sales slips and sales contracts.

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Contacted other store locations to determine merchandise availability. Contributed to team success by exceeding team sales goals by [number]%. Built relationships with customers to increase likelihood of repeat business. High School Diploma: 2001

Alvirne High School - Hudson, NH

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