Customer Service Medical

Margaret Kershaw

**** ** **** **., # ***, Plantation, FL 33313

954-***-**** ~ ******.*******@*****.***

Objective

To use my customer service skills and creative abilities in a part-time position

Work History

February 2000 – June 2016

July 1987 – January 2000

May 1981 – February 1987

Community Service

Other Skills

Lab Assistant II ~ Aventura Hospital and Medical Center

Draw blood from patients on floors and Patient Service Center (PSC); receive blood from all floors, including OR, ER, cath Lab, and GI Lab; process blood and micro for send-outs to IRL; send out micro specimens; answer phones, fax reports to Dr’s offices, order tests through computer, and other clerical duties as needed; assist others as needed.

Phlebotomist ~ Various employers (Phlebotomy Home Service, LabCorp, Memorial Blood Center, Parkway Regional Hospital, JFK Medical Center, Ft. Worth Osteopathic Medical Center, Ft. Worth Osteopathic Medical Center, Carter Blood Center)

Draw blood on pediatrics, adults, and geriatrics; work in donor room, blood mobile, ER, holding area, cath lab, and recovery room; perform drug screens and paternity tests; spin and separate blood; perform blood cultures (type and cross); perform heal sticks, finger sticks, venipuncture, and arterial; perform office work

EKG Technician ~ John Peter Smith Hospital (’84-‘ 87) and St. Joseph Hospital (’81-’84)

Type, file, computer use, and photocopy; chart EKG procedures on pediatrics; conduct EKG’s; 12 lead R.S; put on Holter Monitors; conduct stress tests; run ABG’s in pulmonary lab.

United Way & Community Service Committee Chair ~ Aventura Hospital & Medical Center

Prepare baskets for raffles; coordinate bake sales; solicit donated items; purchase and distribute school supplies for children in need

Skilled seamstress, specializing in alterations, repairs, and hemming; and designing baby layettes, blankets, clothing, and handbags

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