Office Customer Service
Resume:
Kylie Marie Brewer
*** **** ******* ******, ********* IL 62939
618-***-****, ****************@*****.***
Objective: To highlight analysis and assessment with positivity and personality.
Education: Master of Science Southern Illinois University 08/12-05/16
Major of Workforce Education and Development
Specialization of Program Administration
Concentration of Training Curriculum Design and Assessment
Degree awarded 2016
Bachelor of Arts Southern Illinois University 08/04-12/08
Major of Administration of Justice, minor of Sociology
Degree awarded 2008
Experience: Office Administrator SIUC – University College 09/15-present
Management of the office of the Assistant Dean of University College.
Liaison between Assistant Dean and all other College and University departments.
Supervision of student staff, including hiring, training, timekeeping and payroll, and terminating.
Data collection, entry, analysis and reporting pertaining to unit and college assessment regarding student achievement and staff productivity.
Design and implementation of unit reorganization, including changes to reporting lines and training initiatives.
Office Administrator SIUC – College of Business _10/14-09/15
Management of Undergraduate Academic Advisement and Student Affairs unit.
Maintenance of departmental student filing systems and databases, including initiation, tracking and destruction of records.
Supervision of student staff, including hiring, training, timekeeping and payroll, and terminating.
General assistance to academic advisors, college administrators, and department personnel with various types of information system services and procedural paperwork.
General assistance to the student population (perspective, new, current, alumni) with data control, admission, registration and graduation.
Office Administrator SIUC – Office of the Provost _07/12-10/14
Review and processing of Position Requests, Advertisement
Requests, Interview Requests and Hiring Requests for Faculty
and Administrative/Professional positions.
Maintenance of tracking and hiring databases.
Liaison between Colleges, Provost, Chancellor and Affirmative
Action regarding position requests and search/hiring procedures.
Office Manager SIUC – Ed. Psych. & Spec. Ed. __02/12-07/12
Oversight of admissions process for applicants to departmental graduate programs, including collection of application materials, distribution of application files to faculty, and admissions processing once accepted.
Maintenance of departmental student filing systems and databases, including initiation, tracking and destruction of records.
Supervision of student staff, including hiring, training, timekeeping and payroll, and terminating.
General assistance to department faculty and staff with various types of computer work and procedural paperwork.
General assistance to affiliated students with registration, preliminary exams, and graduation.
Office Support Specialist SIUC College of Science 01/09-02/12
Management of Academic Advisement Center (01/09-10/11) and Management of Dean’s Office (10/11-2/12), requiring involvement in both the academic and administrative aspects of the university system.
Maintenance of departmental student filing systems and databases, including initiation, tracking and destruction of records.
Supervision of student staff, including hiring, training, timekeeping and payroll, and terminating.
General assistance to academic advisors, college administrators, and department personnel with various types of information system services and procedural paperwork.
General assistance to the student population (perspective, new, current, alumni) with data control, admission, registration and graduation.
Organization and oversight of College-specific New Student Orientation programs.
Student Employee SIUC College of Liberal Arts 06/08-12/08
Office Assistant for the Academic Advisement Unit.
Maintenance of departmental student filing systems and databases, including initiation, tracking and destruction of records.
General assistance to the student population (perspective, new, current, alumni) with data control, admission, registration and graduation.
General Manager Mail Boxes Etc. 06/04-02/08
Retail Management, including crew supervision, ordering/stocking/inventory, customer service, record keeping, and other retail related duties.
Skills: Retail Management, Office Management, Database Management.
Proficient in all Microsoft Office Systems, including Word, Excel, PowerPoint and Access.
Software experience including Banner, Student Success Collaborative, Hobson's Connect, Hobson's Retain and Argos.
General bookkeeping experience.
Kylie Marie Brewer
305 West Collins Street, Goreville, IL 62939
618-***-**** – ****************@*****.***
Kylie Marie Brewer
305 West Collins Street, Goreville IL 62939
618-***-****, ****************@*****.***
Professional References:
Dr. David DiLalla
Associate Provost for Academic Administration
Southern Illinois University Carbondale
618-***-**** ********@***.***
Tabitha Stone
Assistant Dean, University College
Southern Illinois University Carbondale
618-***-**** ********@***.***
Dr. Laurie Achenbach
Dean, College of Science
Southern Illinois University Carbondale
618-***-**** ******@***.***.***
Kylie Marie Brewer
305 West Collins Street, Goreville, IL 62939
618-***-**** – ****************@*****.***
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