Human Resource Resources
Resume:
BILL HENDRY
Rapid City, MI 49676
231-***-**** cell
231-***-**** home
E-mail: **********@*******.***
SUMMARY OF QUALIFICATIONS
Successful Human Resources experience in both non-profit and for-profit organizations.
Senior Professional in Human Resource (SPHR) certification.
Master of Science in Organizational Behavior and Development.
Experienced facilitator of positive employee relations and human resource best practices.
Union contract negotiation and administration experience including all phases of grievance handling through mediation and arbitration.
Focused on improving customer service and systems improvements.
Skilled investigator of employee complaints including sexual harassment, discrimination including facilitating Michigan Dept. of Civil Rights investigations.
Training and organizational development skills include diagnosis, group process facilitation, performance gap analysis, intervention design through implementation, workshop design and delivery, and change management consultation.
Demonstrated ability to quickly develop partnerships and collaborative relationships with all levels of management providing consultative direction and support.
Develop new and revised benefits and policies to align with strategic direction.
Maintains high ethical standards in all facets of Human Resource decision making and operations.
Strong knowledge of federal, state of Michigan, and public sector employment laws.
Certified by the Association for Psychological Type in the use of the Myers-Briggs Type Indicator. (MBTI)
EXPERIENCE
Senior Director of Human Resources 12/13 - 9/16
Peterson Farms, Inc. Shelby, MI
Responsible for all Human Resources functions, including employee relations, performance management and coaching; human resource policy development and implementation; human resource consultation; worker’s compensation, recruitment and retention; employee recognition; HR Technologies; compensation systems and employee benefits.
•Implemented the company’s first applicant tracking system that enabled a new generation of employees to easily find and apply for Peterson Farms opportunities on-lines.
•Reviewed and/or created many corporate policies that were outdated or non-existent and communicated them to the employees, which included the creating of a web resource where the policies can be accessed at any time.
•Designed, developed and delivered management and supervisory training including effective hiring practices, employee coaching and progressive discipline.
•Provided coaching on a variety of employee performance and conduct situations to all leadership levels.
•Bid out all insurance lines for an annual savings of almost $800,000 over the previous year’s renewal, improving the quality and number of offerings of coverage while reducing the cost for both the employees and the company.
•Revised the company retirement plan (401K) by reducing the vesting time from one year to six months, increased the employee match while eliminating the top-heavy discrimination test problems.
Executive Director, Human Resources 09/11 - 12/13
Jackson Community College Jackson, MI
Responsible for the overall administration, coordination, and evaluation of all Human Resources functions, including employee and labor relations, grievance processing and resolution through mediation and arbitration, performance management and coaching; human resource policy development and implementation; human resource consultation; budget development and management; workers compensation, talent recruitment and retention; employee recognition; HR Technologies; compensation systems; employee benefits; human resource development; organization development and interventions; organization structure; and HR measurement. Served as lead negotiator for both faculty and staff labor contracts.
Human Resources Manager – Labor Relations and OD 6/09 – 08/11
Lansing Community College Lansing, MI
Provides expertise and responsive service in issue resolution, grievance administration, prevention and resolution, contract negotiation preparation and interpretation. Provide leadership, management and supervisor coaching on employee relations and organizational development initiatives. Serve as project leader for organizational development interventions. Works with supervisors on employee performance issues, and provides guidance and direction to all levels of management within the college.
Executive Director of Human Resources 9/97 – 10/08
Northwestern Michigan College Traverse City, MI
Responsible for leadership and strategic planning and implementation of all human resource functions that support the college mission and strategic directions. Key human resource functions included employment, performance coaching, employee relations, compensation and benefits, training and development, human resource and college policy development, wellness and ergonomics, performance management, and employee/labor relations. Handled legal compliance for all federal and state employment laws including FLSA, FMLA, ADA and EEO officer responsibilities.
Training Specialist (Management Systems Analyst II) 10/92 - 9/97
Hillsborough County Government, Human Resources Tampa, FL
Managed the leadership and staff development function for the County and served as performance consultant using skills in organization diagnosis, group process facilitation, performance gap analysis, intervention design through implementation, change management and project leadership.
Manager, Human Resource Development, Human Resources Dept. 3/91 - 10/92
Citicorp Services Inc., Global Cash Management Services, Tampa, FL
Managed the design, development and delivery of management and staff development workshops in the Tampa, FL, Buffalo, NY, and Wilmington, DE locations.
Adjunct Faculty 11/90 - 3/91
Tampa College Brandon, FL
Developed and taught business courses in areas including Small Business Management and Organizational Behavior.
Management Development Specialist 5/89 - 10/90
Arthur Andersen & Co, Professional Education Division St. Charles, IL
Management skills program designer, developer and instructor. Organizational development consultant for internal and external clients. Responsible for needs assessment, course content, developing and monitoring work plans and budgets, facilitating meetings, and supervision of education staff interns.
EDUCATION
MS Organizational Behavior and Development
Eastern Michigan University, School of Business Administration Ypsilanti, MI
Program focused on human resources, training and organizational development. Graduated with honors and selected as a member of Beta Gamma Sigma, a national honor society for business students.
B.B.A. Management
Eastern Michigan University, School of Business Administration Ypsilanti, MI
PROFESSIONAL ASSOCIATIONS
Traverse Area Human Resource Association, President (2000-2002), Vice-President (2003-2004), Student Chapter Liaison (2003), Certification Representative (2004-2005), Co-chair of Programming (2008-09)
Shelby Rotary
Shelby Chamber of Commerce
Michigan Society for Human Resource Management (MISHRM), Northern District Director (2002-2004), Assistant Legislative Affairs Director (2005), Legislative Affairs Director (2006), State Director-Elect (2007).
Michigan Community College Human Resource Association, Secretary (1999-2000), President Elect (2000-2001), President (2001-2002), President Elect (2013-2014)
Society for Human Resource Management (SHRM), National Member since 1988
Association for Psychological Type, Tampa Bay Chapter, VP Newsletter (1993), VP Secretary (1994), President-Elect (1995), President (1996)
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