Quality Assurance

June Monahan

Milton, Wisconsin *****

608-***-**** *************@***.***

Qualifications Profile

Experienced Quality Assurance Specialist with equipment analysis, reporting, and process oversight.

Dynamic analytical skills, demonstrating the ability to evaluate the quality of equipment and materials efficiently and expertly.

Extensive skills in processing reports, maintaining quality records, and preparing certifications.

Expertise in team training to enhance quality assurance knowledge and improve productivity.

Collaborative professional with a background in supporting internal and external customers effectively to provide solutions in an immediate and positive manner.

Technical proficiency in MS Office, Infinity QS, Oracle, and proprietary software.

Professional Experience

Weight Watchers, Milton, Wisconsin

Front Desk Receptionist, 1/2016 – Present

Manage all front desk support duties, such as welcoming guests, answering phones, responding to questions, and general support. Provide support on membership concerns and complaints, offering solutions quickly and efficiently. Empower members through positive motivation as a program role model. Perform consultations on weight loss goals to sell program, process new enrollments, and introduce members to their Leader.

Offer ongoing support during weekly weigh-ins and document results for Leader’s review.

Execute all data entry, document preparation, and reporting to maintain all data accuracy.

Placon Corp., Madison, Wisconsin

Quality Assurance Technician, 2007 – Present

Manage all equipment quality and calibration review within 3 buildings, including reporting on operational details to ensure all equipment meets ISO 17025 standards. Collaborate with vendors to schedule repairs in a timely manner to maintain productivity. Process orders for new equipment, certifying that they meet standards. Assess all Certificate of Analysis (COA) and Certificate of Conformance (COC), reviewing accuracy and completeness. Communicate with necessary team on any alternations needed to guarantee compliance. Audit received raw materials, verifying quality and organizational specifications. Coordinate with Purchasing team, preparing Master Quality reports on rejected materials returned to vendor.

Execute microbial testing by collecting samples on products prepped for client distribution. Produce COA and COC reports on finished products, authenticating quality meets client standards.

Spearhead monthly product safety audits, confirming continuing quality of all materials throughout production.

Perform training sessions to all staff on non-conforming skills block and GMP.

Assist Quality Manager with performing corrective action investigations on quality claims and document all results.

Support departments with quality questions and changes needed.

Cardinal Health Packaging, Woodstock, Illinois

Quality Assurance Inspector, 2000 – 2007

Executed all inspections of OTC and prescription tablets hourly to verify quality and conformance to ANSI/ASQC rules. Utilized templates to analyze the accuracy of tablet counts and packaging. Maintained reporting for leadership review. Ensured samples were collected for each production lot as required by clients master packaging instructions. Prepared samples for distribution to client laboratory for testing.

Charged with reviewing quality and production reporting to ensure data accuracy and completeness. Communicated with teams on missing or illegible data to correct immediately.

Processed line clearances to ensure all operations meet organizational standards.

Performed inspector training and coaching for new staff to confirm their performance meets quality assurance goals.

Assisted with additional quality inspection projects and supported team members on quality questions or concerns.

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