Serhat TOROS
Location : Altunizade / Istanbul / Turkey
Mobile : +90 0-543-***-**-**
Email : ******.*****@*****.***
Highlights of Skills
Application system administration experience
ERP Administration key-user experience
Web Master and development Experience
Trainer level experience
Multi-national IT and environment work experience,
Abroad countries IT Administration experience
High verbal and written communication skills
Advanced level of IT hardware experience from 8088s to today
Server and Network Administration experience
High experience in Production environments, SLA, HA and ITIL
Professional Experience
Bosch-Siemens Home Appliances – Istanbul, Turkey / 2014 - 2017
System Administrator / Database Administrator
My role involves application system administration of global application servers.
Implement, monitor, and manage high traffic application servers and databases servers
System and network infrastructure support of 5 country Bosch USA, Russia, China and Asia countries.
Planning, hardware sizing, scale-out, scale-up, infrastructure design, planning virtualization infrastructure, HA-DR planning, mirroring, clustering, fail-over – architecting back-ends.
Coordinate with application development teams for product requirements
Troubleshoot database issues related to data errors, performance, issues, indexing, fragmentation, etc. SQL server advanced level support to mixed workload databases, DWs: analysis locks / buffer / IOPS issues / CPU utilization / tuning queries etc.
Provide internal/external communication between global teams.
Investigation of application source codes for possible effect to database.
Planning, design, support and implementation of BI infrastructure to related countries. Utilize HA and DR solutions.
Management of technical issue cases with Microsoft to provide resolution.
BT Akademi 01.2014 – current
Senior Trainer (T-SQL, SQL Server, Business Intelligence, and Data Platform) (weekends part-time)
I provide 15-20 person groups, BI Specialist & Database specialist – expert training and courses hourly from 25 hour to 80 hour in the following areas:
T- SQL Development,
SQL Server administration, SQL Server high traffic scaling, sizing, performance management
MS BI Stack (SSIS, SSAS, SSRS) to advance, Excel, PowerView, PoverPivot, MDX, DAX, MDS, DQS
Other database technologies: mySQL, NoSQL, Hadoop, Hive
ENKA Construction & Industries Co. - Overseas Countries, 2012 - 2013
System & Network Administrator
I was responsible in oversea countries locally for implementation and administration of system and network in business buildings.
Administration of Windows Server, Virtualization environment and the key technologies associated with it: Active Directory, Group Policy, Vmware etc.
Evaluate, recommend and implement new hardware and software technologies as needed to improve businesses. Manage 3rd party suppliers.
Plan, manage and execute client projects (eg network assessments, new software and hardware implementations, hardware/software refresh and implementations, etc.).
Networking support - TCP/IP, DHCP, DNS etc.
Helpdesk Support, Remote support/diagnosis of Servers/desktop/users
Otoform Automative & Industries Co. Istanbul, Turkey, 2010-2011
System Administrator
My Role was administrating back-end system, ERP infrastructure and semi system development.
ERP (IFS) key-user, development and administration
Oracle DB, and Linux back-end server support
Develop existing CMS application (C#, ASP.NET, Javascript, HTML, CSS), design and implement databases with integration, normalization of CMS data to SQL Server with technologies SSIS / ETL.
Data migration from non-SQL data sources to SQL Server and mySQL.
Istanbul Patent and Trademark Consultancy Istanbul, Turkey, 2009 to 2010
IT Specialist (SQL Developer)
My role was %30 Developer Role (.NET, C#, MS SQL and ASP.NET) and %70 System administration and DBA.
Development working with MSBI Stack (SSIS, SSAS, SSRS)
OLAP development, configuring, accessing, querying, and validating data using database systems Microsoft SQL Server
Implementation of DW, MDS and DQS
Developing ETL data transfer from un-relational data sources to SQL Server using SSIS
Hewlett Packard (HP Enterprise Services ) Istanbul, Turkey, 2007 to 2008
IT Specialist (IT infrastructure)
My role was in business center and facility unit of Kraft Foods for day-to-day IT support services and to act as a source of technical inquiry for users.
Administration and of Windows Server environment and the key technologies associated with it: Active Directory, Group Policy etc.
Provide ongoing support of clients, servers workstations and network infrastructure.
Decide delegation of works to related team members, handle technical escalations, provide technical guidance to other members, translate technical needs to business benefits.
Helpdesk Support, Remote support/diagnosis of Servers/desktop/users
Resolving both software and hardware issues/problems
Extremedia Web Agency 2005-2007
Web Master & Software Developer
ES Computing Istanbul, Turkey, 2004 to 2005
IT Staff
Education & Training
Sakarya University Istanbul / Turkey
Faculty of Science and Literature – Bachelor of Science in German Language 2000-2005
Official Trainings & Certification
Netron - Microsoft Certified Solution Developer MCSD.NET July 2007 - 250 Hour
Articles & answers & Referenced articles
Personal Details
Languages : English (native), German (Good), French (medium), Turkish (native), Spanish (intermediate), Russian (low)
Marital Status : Single
Date of Birth : 1981
Nationality : Turkey
Willing to relocate : yes
Interests
Digital Graphics, 3D design, sci-fi, chess, reading, traveling
Skills
Languages
SQL, T-SQL
high
MDX, DAX, Excel, PoverView, PowerPivot, Power BI
high
C, C++, C#, ASP, .NET, VB.NET, ASP.NET, ADO.NET, XML
medium
HTML, CSS, CSS3, HTML, HTM5
medium
Powershell 3/4
medium
Java, Javascript, Jquery, PHP, PL /SQL
medium
Database Technologies
RDMBS
high
SQL Server Internals
high
SQL Server 2000/2005/2008/2012/2014
high
Microsot BI Stack (SSRS, SSIS, SSAS)
high
mySQL
high
noSQL, Hadoop, Hive
medium
Oracle 10g / 11g
low
Business
SAP Basis, Microsoft Dynamics CRM, NAV, Office 365
high
Microsoft SharePoint 2010/2013
System
Windows Server 2000/2003/2008/2012
high
Active Directory, DHCP, DNS, Group Policy
high
Vmware vCenter 4/5
high
Microsot IIS 6/7/8/ 8 ARR
high
Microsoft Clustering / Fail-over/ Load Balancing / NLB
high
Microsoft Team Foundation Server 2008/2012
high
SAN, DAS and RAID
medium
Microsoft SCOM
medium
Microsoft Exchange Server 2003/2007/2010/2013
medium
Microsoft Lync 2013
medium
Linux (Ubuntu / Suse / Red Hat)
medium
Network
OSI, Firewalls, VLAN, VPN, RAS, NAT, DMZ, Proxy
medium
Cisco IOS
medium
Other Tools & Products
Windows DOS/XP/7/8
high
Office 2003/2007/2010/2013, MS Project, MS Visio
high
Microsoft Visual Studio 2003/2005/2008/2012/2013/ 2015
high
Adobe Photoshop, Dreamweaver, Flash, After effects
high
3dmax
high