GENE BRAINARD 209-***-****

Tracy, CA *****

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GENE BRAINARD MANAGEMENT AND BUSINESS ANALYST

209-***-**** Tracy, CA 95377

acxxqm@r.postjobfree.com

Entrepreneurial, innovative Business Management and Analyst with extensive business development and

leadership experience within highly competitive markets. Analytical professional skilled in successfully

navigating corporations large and small through periods of accelerated growth. Collaborative communicator

continually focused on building relationships and promoting synergy across business lines and global units to

drive positive change, leading cohesive, comprehensive business approaches and enhanced profitability .

Areas of Expertise include:

Strategic Planning & Forecasting Capture Planning Revenue & Profit Growth

Business Development Relationship Building Project Management

Sales Planning & Marketing Staff Training & Leadership Problem Resolution

Inventory and Cost Control Budget and Financial Analysis Crossteam Collaboration

E XPERIENCE & N OTABLE C ONTRIBUTIONS

Goodwill SJV Stockton, CA 20152016

DISTRICT MANAGER

KEY SKILLSETS AND ACCOMPLISHMENTS:

Trained store management team on agency operating standards including optimum staff scheduling and labor

ratios, setting and achieving optimum production goals, maintaining quality processing standards and

appropriate expense controls.

Ensured the point of Donations at each store location is conducive to increasing donor count and donor

satisfaction, striving for store selfsufficiency.

Trained store management on optimum floor layout, merchandise quality standards, pricing guidelines, customer

service standards and ensuring cross training of all sales associates.

Trained and monitored daily use of POS and WMS systems and equipment.

Trained and monitored safe operations of warehouse and processing equipment including pallet jacks and power

lifts.

Hired, trained, coached, and managed store management to ensure maximum efficiency and effectiveness.

Provided daily management and supervision of assigned stores that operate without a store manager, to include

actual assignment to the store when needed or as directed by the Director Retail Sales.

Performed analysis and developed strategies to maximize revenue and donation growth, expense management,

and achievement of profitability goals.

Ben Appliance (Wholesale) Lodi, CA 20142015

BUSINESS DEVELOPMENT SPECIALIST

KEY SKILLSETS AND ACCOMPLISHMENTS:

Established solid management operation procedures, including coordinating, managing, and monitoring the

workings of various departments in the organization, including streamlining communications and implementing

efficient practices.

GENE BRAINARD 209-***-****

Tracy, CA 95377

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Developed effective customer service operational techniques for quick resolution of arising problems, service

improvement, shipment delays, with an eye towards overall customer satisfaction and retention.

Practiced consistent and effective financial review procedures which utilized financial data to improve profitability,

while preparing and providing control operational budgets, inventory control techniques, and profit and loss

statements.

Assisted Human Resources with operational and process improvement, including organizing recruitment and

placement of staff members, delegating tasks and accountabilities, and general training.

Managed personnel regularly, including establishing work schedules, general supervision, and performance

evaluations.

Coordinated and monitored the work of various departments involved in production, warehousing, pricing and

distribution of goods, while implementing process improvements to maximize efficiencies and productivities.

Managed customer support while assisting sales and marketing teams with planning and implementing sales

plans.

Liaised with owners and management team with strategic planning for general operations, and process

improvements.

WalMart Manteca, CA 20122014

ASSISTANT MANAGER

KEY SKILLSETS AND ACCOMPLISHMENTS:

Assisted in driving sales by ensuring effective merchandise presentation, including accurate and competitive

pricing, in stock and inventory levels, budgeting and forecasting sales, and assessing economic trends and

community needs.

Provided models, enforcement, direction, and guidance to hourly Associates and Managers on proper customer

service procedures ensuring that issues are successfully resolved meeting strict compliance of company

guidelines.

Provided supervision and development opportunities for management and Associates by hiring, mentoring,

assigning duties, providing recognition, and ensuring diversity awareness.

Initiated, directed, and participated in community outreach programs, while encouraging Associate participation,

while also implementing measures to control shrink and meet profit and loss targets.

Casual Male XL Tracy, CA 20102012

STORE MANAGER

KEY SKILLSETS AND ACCOMPLISHMENTS:

Implemented solid management procedures and techniques that increased sales and profitability while also

supervied associates and directed various aspects of store operations.

Developed and fostered highlevels of customer service and shopping experiences that effectively led to long term

business growth by establishing consultative selling techniques and solid, direct customer relationships.

Implemented visual merchandising techniques that met store standards and effectively increased retail sales.

GENE BRAINARD 209-***-****

Tracy, CA 95377

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Trained, coached, and managed sales associates on consultative selling techniques and best practices with an eye

towards increasing sales and profitability.

H&R Block Elk Gove, CA 20022008

DISTRICT MANAGER

KEY SKILLSETS AND ACCOMPLISHMENTS:

Managed processes and strategies that grossed revenues in excess of $5Mi, while also increasing returns two

percent each year as well as leading to the increase of Latino clientele five percent in 2008.

Pioneered effort to offer a bilingual class for local District while also holding a recognition and reward program for

Latino associates.

Directed and managed more than 300 associates in 14 offices amid each tax season and provided exceptional

support and influence in encouraging employees to exceed expectations and objectives.

Maintained pledge to honor a 100% guarantee to all customers while analyzed and controlled comprehensive

outlines of conglomerate performance and devise and apply solutions and strategies to maximize profit and

decrease expenses.

Conducted applicant hiring, training, and evaluation of employees ensuring policies and procedures are followed.

Accurately tracked expenses against budget for operations supplies, utilities, and labor decreasing costs 2%.

O THER R ELEVANT M ANAGEMENT AND B USINESS D EVELOPMENT E XPERIENCE

ROSS STORES Store Manager Tracy, CA 20002002 COMPUSA/Circuit City Sales Manager

Dublin, CA 19922000 Woolworth Store Manager San Jose, CA 19841992 Technical Assistant

International, Inc. Project Manager El Paso, TX 19921996 Computer City Operations Manager

and Sales Manager Pleasanton, CA 19961998

E DUCATION & T RAINING

Bachelor of Science in Business Administration (Minor in Management)

SAN FRANCISCO STATE UNIVERSITY San Francisco, CA

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