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Customer Service Management

Location:
Fort Lauderdale, FL
Posted:
December 18, 2016

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Resume:

Jenny Josefina Bolivar Valiente

June **th **** (*6 years) Single

***** ****** ***, ******** *****

954-***-****

acxxoq@r.postjobfree.com

Having the opportunity to belong to the human talent in a company., where growth opportunity offered as a professional level, as well as personal.

Work Experience

Jewelry Bulevard Nov 2015 - Present

Florida - EEUU

Sales Associated

In charged of the Kiosk inventory, sales and Training.

Pfizer Venezuela, SA

(pharmaceutical)

Supply Chain Bilingual Administrative Assistant

may 2007 - jun 2013

Venezuela

Secretarial activities (agenda through outlook, file, memos).

Travel coordination (nationally and internationally) as well as logistics and planning of hotel, transportation and per diem.

Expense Reports Development of all employees in the area.

Closing Preparation of Reports and indicators.

Preparation of Requisitions, Purchase Order and Supplier Payment internal department.

Production Line Planning for Local Manufacturing.

Planning products imported from other sources.

Using MRP Material Requirements for placement and Purchase Order.

Processing of invoices from different suppliers and brokers through SunSiystems software.

Short translations of emails sent to other plants Pfizer and suppliers.

Assistance Customer Service area, specifically exports, making Pickings, packing lists, documentation and billing products for export.

Preparation of annual Budget together with the Management.

Servicio Tecnico de Celulares Motorola

(Telecomunications)

Costumer Service Supervisor

ene 2004 - dic 2006

Venezuela

Direct care ( personalized and / or phone ) Movilnet Authorized Agent / Movistar / Digicel.

Data Entry ( guarantees ) in SLI Motorola Warranty Program

Petty Cash Management

Monitor the area for customer care, ensuring compliance with the conditions of guarantees at the time of entering a computer service center .

Girls direct supervision "FRONT"

Petty cash management ( cash box )

Purchasing direct suppliers Motorola (Motorola Inc, Brightstar )

One program management Zeus

Case Phone Oriente A. A Cantv Movilnet

(Telecomunicaciones)

Store Manager

ago 2003 - may 2004

Venezuela

Direct sales of cell phones with prepaid and postpaid lines Movilnet

Direct sales of products Cantv

Petty Cash Management

Direct purchase of accessories and equipment from several suppliers

Management management program MAX CONTROL

Education

José Antonio Páez University

Human Resources Graduated

jul 2006 - ago 2010

Venezuela

Skills

English : Written Intermediate - Advanced

English : Oral Advanced

Office : Management Advanced ( Excel, Word and PowerPoint )

Database : Basic Handling

Programming: Basic Handling

Graphics Tools Basic Management

Software Management : Advanced Management (Sun System, MAPS)

ESL Inglés as a Second Language

Advanced English course through the Student Exchange experience .

11 months living in USA and assisting the Senior Year at Community High School in Ann Arbor MI – USA

Windows

Office (Word, Excel, Power Point)



Contact this candidate