C J P

Caron J Pearce

* ******** ****** #*

Pacific Grove, CA 93950

831-***-****

acxxol@r.postjobfree.com

Presenting:

A Human Resource Professional, as certified by Chapman University. Has experience with staff up to 700 plus employees, within five subsidiary companies, once held by a public company. Strengths include a variety of legal human resource functions; Employee Manual production and maintenance, DFEH, EEOC, and Sexual Harassment claims and investigations, workers compensation claims, employee/manager counseling, Safety and OSHA reporting. Responsibilities have included total benefits review and resourcing, company acquisitions and closures. Strengths to include recruiting for senior to front line level employees including; IT, Web Development, Web Marketing, Marketing, Merchandising, Finance, Call Center, Distribution Centers, Retail Catalog and Graphics.

Professional History:

Ms. Pearce has over 20 years management experience ranging from Human Resource Management, Call Center Management, Produce Broker, and Banking experience. I have been an active member in the Central Coast Human Resource Association, and a member of the California Chamber of Commerce. Have been involved with local charitable donations including, The Food Bank of Monterey County and the Bread Box of Salinas. Has expertise in employee relations from senior to entry level positions. Experience in direct management of staff from 2 to 70 employees. Has proficiency in Microsoft Office.

Employment Chronology:

Monterey, CA

8/92 to 4/16: Human Resource Director

Responsible for all aspects of human resource functions for a privately and once publicly owned company employing over 450 employees throughout the country. Duties comprise of overseeing all staffing needs including recruiting and termination, ensuring company is in constant legal compliance to include annual update of employee manual, benefits, salary and performance reviews. Other responsibilities embody direct management of Safety, EEO Compliance, and Workers Compensation programs, employment claims of any type, investigations and responses. Other tasks include, event planning and incentive and motivational programs

Household Credit Services

Salinas, CA

6/90 to 8/92: Customer Service/Call Center Manager

Responsible for managing and on-going training for a group of 13 to 70 Customer Service Representatives in a high volume call center. Held accountable for average response time, lost call rate, and maintaining call quality.

America West Distributors

Salinas, CA

1/88 to 6/90: Produce Broker

Bought and sold produce in California for distribution to other states. I was responsible for procuring the best quality produce at the best price and arranging transportation of sold goods to the customer site.

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