Customer Service Data Entry
Resume:
THANGAMALAR RAJOO
acxxie@r.postjobfree.com
No ** Jalan Cecawi 6/29A, Seksyen 6, Kota Damansara 47810 Petaling Jaya,Selangor
OBJECTIVE
To gain further exposure and more diversified experiences in the field of management and administration.
EDUCATION
UCTI/APU University
Bachelor Degree In Business Computing
Completed in Oct 2016, waiting for result
UCTI/APU University
Diploma in Computer/ Information Technology
Completed in 2007
EXPERIENCE
Klinik Healthcare Dan Surgeri Unit 37-2, 2nd Floor, The Boulevard, Mid Valley city, Lingkaran Syed Putra,59200 Kuala Lumpur. 03-2287 9645
Medical Administrative Manager Jan 2002 -current
Responsibilities experience
•Manage patient’s care, triage patient’s need and manage emergency cases
•Responsibility for patient’s registration, dispense medication and cater to patient’s enquiries about medication, long term medication and other demands.
•Assist and manage medication ordering from pharmaceutical company and in charge in procuring best prices and discounts for drugs,
•Assist in aesthetic procedures
•In charge of preparing invoices and collecting payments
•Handle banking tasks
•In charge in scheduling patient appointment for medical check-up, procedures and others.
•Assist doctors in minor surgeries
•In charge for advertising and marketing strategies for Santé’ Centre for Anti-Aging and Skin Rejuvenation.
•Directly responsible for Marketing and Sales Department as in acquiring panel companies, preparing quotation, prepare relevant documents for medical check-ups and health screening for patients and corporate clients.
•Manage clerical works; prepare referral letter and scheduling appointment for patients for further management with specialist.
•In charge of advertising media such as presentations, bunting, leaflets, brochure and other form of media for clinic.
•Directly responsible for design, artwork and contexts related to medical check-ups, patient information related to nutrient therapy, display bunting related to clinic services and others.
•Responsibility for the corporate clients from initial point of contact, presentation, proposals and obtain as panel for clinic.
•Work closely with laboratory assistants, HMO companies, and insurance provider’s representative for various purposes such as seeking medical reports, medico-legal procedures, updating latest information on procedures and legal acts and others.
SKILLS
Marketing And Advertising
Negotiation Skills
Drug Purchasing Management
Managing MS Office software
Time Management
Logical, Rational & Emergency Response
Cost Management Analysis
Customer Service Management
ACCOMPLISMENT
•Managed to obtain major organization such as Wasco Management, Swatch Group, Broziet Restaurant, DCSC Sdn Bhd and other companies as company panel.
•Designed the new signboard and clinic service bunting and wall poster for the new premise.
•Managed to create database and maintain database for Santé’ Centre anti-Aging and Skin Rejuvenation clientele.
•Organized Women’s Health & Wellness month as part of services of clinic for the clientele in the year 2010.
•Organized Typhoid Vaccination drive for restaurants such as Broziet, Flying Chillies, Amarin Thai, Basil Restaurant, and Bangkok Jam.
•Managed to obtain CPA Australia account for yearly Influenza Vaccination and pre-employment.
PERSONAL STRENGTHS
• Hard work, team work and punctuality
• Passion for continuous learning and personal growth
• Time management skills
• Dependable
• Highly inquisitive and resourceful
• Equipped with excellent communication skills and collaboration
• Energetic and highly motivated to excel
Contact this candidate