SITTIE FAIROUZ DIANGCA PANGANDAMAN

Block * Lot *, New Capitol Estates 1, Commonwealth Avenue

Quezon City, Metro Manila, Zip Code 1121, Philippines

Cellular Number: 092********

E-mail Address: acxxfh@r.postjobfree.com

PERSONAL SUMMARY

A polite, well-spoken and hard working individual with experience of working in SkyEasternwood, as a Front Desk. Attentive at all times with a willing and helpful manner that is required to answer phone calls and to interact with people with various nationalities. Always approachable, friendly and possessed good observation skills as the ability to work alone or a part of a team.

WORK EXPERIENCE

Front desk, SkyEasternwood, libis, Eastwood, Q.C.

October 2, 2015 to October 28, 2016

Monitored Daily Time Record and Activity Report of Employees.

Send daily reports through email to hr.

Checking facilities and maintenance.

Checking and giving daily usb to the employees.

Coordinating with Human Resources and Administration Department.

PRACTICUM/ ON JOB TRAININGS

Front Desk, Plaza Alemania Hotel

December 2014- February 2015 (937 hrs.)

Food attendant in Plaza Alemania Hotel, Iligan City

Serving the customers order

Promoting the foods in the restaurant

Kept the restaurant clean

Sales and Marketing Reservation & Food Attendant in

La Carmela de Boracay Resort, Aklan Station 2

April 2013 to May 2013 (300 hrs.)

Handled incoming calls (internal and external)

Sent out booking confirmation to the travel agencies and guests who made reservations through fax machine

Kept records of the guests’ folio

Ground attendant and Accounting Assistant in

Cagayan de oro Lumbia Airport

October 2012 and December 2012 (250 hrs)

Give information in airport

Filed documents of the Airplanes board number

Sent memorandum to different department

Handling Incoming call, encoding and using Microsoft excel.

Ground Attendant and Assistant in Acounting Department in

Cagayan De Oro, Lumbia Airport (250 hrs.)

October 2012 and December 2012

Filed documents of the Airplanes bored number

Sent memorandum to the different concerned departments

Handled incoming calls (internal and external)

Encoding

EDUCATION

MINDANAO STATE UNIVERSITY MAIN CAMPUS

MARAWI CITY, LANAO DEL SUR, PHILIPPINES

Bachelor of Science in Tourism, 2011-2015

TRAININGS/ SEMINARS

March 20, 2015 - Tourism 56 Seminar

Theme: “ Inspiring Young Hospitality Graduates Towards a Successful Career”

October 5, 2014- Seminar- Workshop entitled Theme: “Cost Control Made Easy”

February 5, 2014- Theme: “Seminar on Taxation, Land, Reform, Cooperatives

And the role of Bangko Sentral ng Pilipinas (BSP)

REFERENCES:

1. Prof. Teresita T. Sanchez, Dean- College of Hotel in Restaurant Management

MSU- Marawi City, Philippines

Contact #: 094*-***-****

2.Ma’am Mia Torres, Human Resources, SkyEasternwood, libis, Eastwood, Q.C.

Contact #:094*-***-****

I hereby certify that above information given are true and correct to the best of my knowledge

SITTIE FAIROUZ D. PANGANDAMAN

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