Customer Service Office
Resume:
Resume of
Corrine Hopkins
Quincy, Florida 32351
850-***-**** (home) 850-***-**** (reach)
e-mail: *************@***.***
KNOWLEDGE, SKILLS & ABILITIES
Type 60+wpm
Excellent telephone skills
Above average computer skills, superior knowledge of basic office machines
Excellent customer service skills
Excellent organizational skills,
Can handle multiple tasks
Medical and legal terminology
WORK EXPERIENCE:
2010 to Present: Semi-Retired
B-Franz Charters, Inc., P.O. Box 1976, Quincy, FL 32351, 850-***-**** (reach)
03/06/07 to 08/31/10
Position: Office Assistant
Duties: Answered phone and took messages, took customers quotes for charter transportation, relayed to customers; executed charter contracts through completion of trip (e.g., driver dispatch orders, time cards, etc.; set up personnel, drivers files and maintained, other human resources duties; set up and took minutes of safety and staff meetings; all others duties assigned by immediate supervisor.
Behavioral Health Solutions, P.O. Box 1000, Chattahoochee, FL 32324, 850-***-****
10/06/06 to 02/06/07
Position: Clerk-Typist Specialist
Duties: Took minutes of daily staff meetings, typed and distributed to professional staff; took inventory of offices within Unit 25; answered phones and took messages; assisted personnel coordinator in all personnel matters; and assisted office staff in servicing the needs of Residents in Unit 25.
Florida State Hospital, P.O. Box 1000, Chattahoochee, FL 32324, 850-***-****
06/2004 to 01/2005
Position: Human Services Worker I
Page 2
Resume of Corrine H. Hamilton
Duties: Directed Residents in activities of daily living within Unit 27; escorted Residents to appointments within hospital grounds and away from hospital; counseled Residents with behavior problems; and assisted Residents in adjusting to institutional living.
Havana Heights Apartments, 111 E. 16th Avenue, Havana, FL, 850-***-****
02/2002 to 05/2002
Position: Manager
Duties: Collected and deposited rental payment tenants of a 60 unit apartment complex; collected data for HUD; maintained confidential tenant files; maintained 100% occupancy of complex; interviewed potential tenants for vacancies; executed necessary paperwork for tenants to move in; did inspections monthly of apartments; supervised maintenance personnel; and handled complaints and disputes from tenants.
Kids Incorporated of the Big Bend, Inc., 414 Crawford Street, Quincy, FL, 850-***-****
06/1997 to 06/2000
Position: Secretary, Staff Assistant, Child Care Counselor
Duties: Collected data on clients to establish or re-establish eligibility for child care services; set up and maintained over 200 client files; assisted clients in selecting quality child care providers; composed and typed routine correspondence; calculated vendor billings and submit for monthly payments; answered phones and took messages; scheduled appointments; order and maintained office equipment and supplies; greeted clients in a professional manner; and attended seminars to enhance job performance.
Gadsden Memorial Hospital, Hwy. 90 East, Quincy, FL, 850-***-****
04/1994 to 07/1996
Position: Secretary/Receptionist
Duties: Answered phones and took messages, scheduled computerized appointments; opened computerized patient files, filed all medical notes, prescriptions, lab reports, etc.; composed and typed routine correspondence at direction of doctor; verified and filed insurances; order office supplies; collected any necessary fees; and assisted the doctor and nurse with clinical duties when needed.
EDUCATION
Carter-Parramore High School, Stewart Street, Quincy, FL: Graduated 05/1968
Tallahassee Community College, Business Administration: Attended 1968-1969.
Grand Canyon University, Business Administration: Attended 2008-2009.
Everest University, Business Administration: Attended 01/2011 to 12/2011
Strayer University, Legal Studies: Attending 01/2013 to 12/31/2013
REFERENCES: Available upon request
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