Manish Tripathi

Email Id:acxxbe@r.postjobfree.com

Cell#: 858-***-****

SUMMARY:

Sr. Mainframe Application Developer with over 8+ years of hands on experience in Mainframe application development. Extensive experience in the IT industry, involved with full project life cycle, complete Software Development Life Cycle SDLC.

Expertise in requirement gathering, analysis, design, development, implementation, testing, integration deployment, documentation and maintenance of Mainframe applications.

Have Good knowledge on the Medicaid & Medicare Enrollment (834 file) and Customer Care portal applications.

Hands on experience with Z/OS, ISPF, COBOL, DB2, CICS, MQ Series, JCL, VSAM, Easytrieve, File Aid, Xpeditor, Endevor, DB2, IBM Utilities, CA-7, Platinum, SPUFI, Abend-Aid, Detector, TMON, SYNCSORT, IMS and Panvalet.

Experience working in the Healthcare domain applications. Extensive hands on experience on Mainframe Application programming.

Excellent working knowledge in Core Application design, Development, Testing and Production support. Developed programs which deal with MQ’s. Strong technical skills in developing Mainframe batch processes, CICS applications, Stored procedures using COBOL, JCL, CICS, VSAM, DB2.

Experience in database development for creating complex database Queries, Writing Constraints, Indexes, Views, Stored Procedures, Cursors and Triggers in IBM DB2.

Ability to multi-task work across different applications. Diverse work experience with different functionalities of the application, with Development and Production Support projects.

Extensive experience of around 4 years working as an onsite coordinator attending the project review meetings with Clients gathering requirements, preparing High Level Design(HLD), Technical Specifications Document (TSD), transitioning the requirements and design to offshore for the Build activity.

Strong Project Leadership skills, providing project lifecycle leadership over all phases of IT Implementations and Agile methodology.

Performed multiple roles across all the phases of software development life cycle as well as managing end to end deliverables using WaterFall as well as Agile development methodology

Excellent interpersonal skills, team player, strong work ethics, and sincere, hardworking, continuous learner. Experience in handling projects in various roles as Team Member, Team Lead, Technical Specialist and Programmer.

Excellent Team building, Project management, Analytical, Interpersonal and Communication skills

Demonstrated strong leadership skills while handling teams in offshore-onshore model and tracking the project deliverables using and release milestones.

E1 Certified (Healthcare Domain certification)

Certified Scrum Master CSM®.

Have around six months of experience in Database administration for HP Non-Stop server.

Undergone training in Informatica, Time Management, Project action Planning, Cross culture, interacting with client, Agile, Strong Leadership and Effective Team meetings.

TECHNICAL SKILLS:

Language : COBOL, JCL, Eztrieve, CICS

Development Tools : Platinum, SPUFI, TSO, ISPF, File-Aid, Expeditor, Abend-Aid,

Detector, TMON

ETL tool : Informatica

Agile Tools : VersionOne

Scheduling Tool : CA7

RDBMS : IBM – DB2, IMS, MS SQL Server, VSAM, Sybase

Source Control : Panvalet, Endevor, SVN

Operating Systems : Windows XP, Windows 7, IBM Z/OS

Domain Expertise : Payer and Provider Healthcare Enrollment and Customer care portal application.

Tools : DB2 development center,Optimization service Center,

SQL Developer

EDUCATION:

Bachelor of Engineering in Information Technology from HNB University, India in 2007.

CERTIFICATIONS:

Certified Scrum Master in 12/2013

E1 Certification from Heallth Care University in 05/2008

ITIL Fundation in 04/2015

ACHIEVEMENTS:

Awarded SYNTEL – SMART team award, a performance based certificate for excellent work in Humana projects.

Multiple appreciations from client (Humana) for handling critical projects and managing high pressure Open Enrollment period for Humana by seamlessly leading work at offshore and onshore.

WORK EXPERIENCE:

Scripps Health –Syntel, San Diego, CA, USA

Sr. Mainframe Developer /DBA/Tech Lead

Jan 2016 – Till Date

Project: CAP (Current Application) Support

Description:

CAP Support

Support legacy applications GE Centricity, HP Non-Stop DBA activities and Patient Portal maintenance.

Reports using Cobol/VSAM/DB2 to provide details regarding Patient life cycle.tr

Work with users to support GE Centricity ensuring seamless Patient registration and life cycle flow.

Ensure HP Non-Stop server DBA activites.

Support Patinet Portal to provide quick resolution to Patient Queries regarding their clinic data.

Responsibilities:

Delivering support to existing business users and investigating and resolving application errors, data discrepancies and queries.

Involvement in all the phases of software development and end to end module delivery.

Created HLD(High Level Design),TSD(Tech Spec doc).

Developed Batch processes (jobs) for Hospital reports using TACL.

Developed Batch programs using COBOL and VSAM.

Made use of XPEDITOR for program debugging for abends.

Application Developments, enhancements and modification.

Unit testing of the developed/modified program.

SIT and UAT Support along with support for post-production validation.

Review code, Technical design and test plan documents.

Providing technical support and coordination among team

Working as Mainframe Tech Lead.

Performing Revision and Day to day monitoring the existing and management the program to increase the operating efficiency and performance tuning of the application

Expertise in Pathway and database performance tuning.

Install customize and maintain Nonstop SQL\MP database by adding and altering the DDL’s

Using Prognosis monitoring tool to monitor the HP Nonstop alerts and address them using various tandem utilities like FUP, SPOOLCOM, PERUSE, PATHWAY etc.

Identify and propose application system changes, better uses, enhancements and developments.

Technical Documentation.

Managing team of 8 people working across San Diego, Pun and Mumbai locations.

Mentoring team members

Environment:

Mainframe - JCL,COBOL, VSAM,ENDEVOR,FILEAID, XPEDITOR, ABEND-AID

Tools - SQL Developer

HP Non-Stop - TACL,Spoolcom,Batchcom,Safecom,Netbatch.

Humana Inc. – Syntel, Louisville, KY, USA

Sr. Mainframe Developer/Tech Lead

Jun 2010 – Dec 2015

Project: Automated Enrollment, Customer Care Portal (CCP) and Membership Eligibility

Description:

Automated Enrollment

Remap data received from multiple source and different formats into Humana standard layout.

Enroll members into Humana Payer system.

Enrollment checks to validate data, create pends for missing/incorrect information.

Encourage Agile development thru the conceptual, technical and physical architecture.

Customer Care Portal

CCP (Customer Care Portal) is an enterprise tool for Customer Contact Management. This system has been designed for the tracking of inquiries from the point of contact through resolution/completion. It is an application for logging, tracking and resolution of inquiries.

CCP is a Tool that makes available Data at one central location, from numerous legacy systems where the detailed member, provider, and customer information is stored.

Membership Eligibility

ME (Membership Eligibility) is outbound system to send reports in required format to all customers who have group enrollments with Humana.

ME enables customers and Humana to make informed decisions regarding future enrollments.

Responsibilities:

As a Mainframe tech lead, I worked on activities involved for end to end module delivery in the past and I can take up any of the below duties in the time of crisis for the team and it involves:

oClient communication

oRequirement analysis

oDevelopment

oManaging resources

oCode review

oTesting

oUAT Support

oPost production validation support

Have worked as Onshore Tech Lead for over 3 years.

Involvement in all the phases of software development and end to end module delivery.

Implemented Batch processes (jobs) using JCL to create backend customer inquiries on nightly basis and to create reports which can be reviewed by Customer service representative periodically.

Developed Batch, Batch-DB2 using COBOL, DB2 for nightly batch processes.

Developed Stored Procedures using COBOL and DB2.

Created Test jobs using JCL for Unit, System and User Acceptance testing cycles.

Used DB2 development center tool to create ad-hoc reports using SQL.

Developed CICS, CICS-DB2 programs which can be used as backend and to call from front-end .Net applications thru MQ.

Develop and deliver progress reports, proposals, requirements documentation, and presentations.

Managing team of 15 people working across Pune and Mumbai locations.

Coordinate the efforts of team members in order to deliver Project according to plan

Work with Scrum Master to install agile principles within the team and ensure Scrum Framework values are followed within offshore team.

Active participation during internal and external audits and guide the team towards document creation which supports our software development.

Identify and provide risk mitigation plan to Management.

Requirement gathering for enhancements in existing application.

Mentoring team members

Environment:

Mainframe - JCL,COBOL,DB2,CICS,VSAM,STORED PROCEDURE,FILEAID,SPUFI,PLATINUM, XPEDITOR,TMON

Tools - DB2 development center,Optimization service Center

Humana Inc. – Syntel, Pune, India

Mainframe Developer

Jan 2009 – May 2010

Project: Billing Enrollment Contact Center (BECC)

Objective of BECC project was to handle Production Support and Maintenance activities for Billing, Enrollment and Contact Center area for client Humana.

Responsibilities:

Created new COBOL programs to fulfill the requirements mentioned in maintenance tickets and worked on modifications and testing of various online programs (CICS).

Continous monitoring of Production cycles and solve raised abends within short time frame.

Performance monitoring of Production cycle using Detector(DB2 Monitoring tool).

Performed Coding, testing, test plan preparation for maintenance related tickets, for CCP and Enrollment systems.

Handled all BECC tasks as well as Handled AD-hoc requests from Client.

Worked on maintenance and enhancement tasks.

Worked on BOP (Bad on performance tickets) Performance improvements.

Quick resolution of the user tickets as well as the system detected abends.

Adhoc Reports and One shot request

Daily Support Activities in 24x7 Production environments for CCP and Enrollment.

Root Cause Analysis and recommending development approaches to the resolution of each problem.

Proposal for the enhancement and improvement of the existing system.

Used CA7 for monitoring job scheduling finding out delays in Production cycles.

Test cycle execution.

Knowledge transition.

Environment:

Mainframe - JCL,COBOL,DB2,CA7,FILEAID,SPUFI,PLATINUM,XPEDITOR,ABEND-AID,TMON

Humana Inc.-Syntel, Pune, India

Mainframe Developer

Sep 2007 – Dec 2008

Project: Enrollment Oncall Support

Enrollment Oncall Support project was to handle Production Support and Maintenance activities for Humana’s Enrollment System. Enrollment application is designed to provide end to end solution to their customers and customer's employees to their insurance enrollment needs.

Responsibilities:

On call activities and monitoring the production cycle for Enrollment Systems, Batch environment.

Used CA7 for monitoring job scheduling finding out delays in cycles.

Worked on ad-hoc and permanent fixes.

Performed Coding, testing, test plan preparation for maintenance related tickets.

Worked on BOP (Batch Online Performance tickets) Performance improvement

Automation of test cycles (pre-production cycle).

Worked on Production ABENDS.

Root Cause Analysis and recommending development approaches to the resolution of each problem

Preparation of daily/weekly reports.

Performed as an active member of the team by providing valuable suggestions and ideas to improve processes

Environment:

Mainframe - JCL,COBOL,DB2,CA7,FILEAID,SPUFI,PLATINUM,XPEDITOR,ABEND-AID

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