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Customer Service Project Manager

Location:
Albuquerque, NM
Salary:
50,000
Posted:
December 19, 2016

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Resume:

Arturo Aragon

**** ****** **, **, ***********, NM 87111 • 505-***-**** • acxx9s@r.postjobfree.com

Objective

Seeking a challenging position within a business or organization that promotes both teamwork and personal growth.

Summary

Excellent experience in leadership, independence, safety, and working as a team member.

Professional Skills

●Proficient computer skills and MS Office software including Excel, Word, and PowerPoint.

●Familiar With Bid 2 Win, Spectrum, and Note Vault

●Excellent record keeping and organizational skills.

●Effective verbal and written communication.

●Superior performance in a high-pressure atmosphere.

●Managing work flow and employees, staff schedules, correspondence, emails, phones, filing, copying, etc.

Employment History

Franklin’s Earthmoving, Inc, Project Coordinator 2016 – Present

Responsible for assisting project managers with subcontracts/work orders, tracking quantities in Note Vault and transferring them into the Pay Applications and Spectrum, scheduling meetings, Organizing plans and paper work for internal Pre-Cons, Placing material orders, Requesting purchase orders, Filing data in the appropriate project folders, Designing and requesting Traffic Control Plans, Requesting permits, Field measuring quantities, Requesting submittals from vendors and submitting them to the owners/engineers for approval, and Supervising over subcontractors. Worked on projects for the NMDOT, CABQ, CORR, Bernalillo County, Sandoval County, and Isleta Reservation and am familiar with their policies and procedures. Experienced at reading Engineers plans and explaining them to field workers. Coordinate with Superintendents, Vendors, and Subcontractors on schedules for various projects. Responsible for the coordination on 20+ projects at a time ranging from $40,000.00 - $4.5 million.

G Sandoval Construction, Assistant Project Manager 2015 - 2016

Liable for estimating quantity of materials and total cost for job bids. When bid is procured, create and maintain contracts and sub-contracts. Personally layout the work flow and timeline for each construction job. Schedule workers to maintain timeline. Create pay applications, as well as spreadsheets for informational purposes. Correspond with clients and suppliers in order to sustain excellent communication throughout the project. Occasionally manage employees. Order materials. Audit incoming invoices to ensure accuracy before payment is submitted. Acquire knowledge of various NMDOT specifications and ensure work is within guidelines. Periodically operate some equipment as needed.

Sandia Resort and Casino, Slot Attendant 2010-2013

Began work in 2010 as a Cage/Vault Cashier; Assisted customers with cash transactions and information of the casino property. Handled large amounts of money and was responsible for cash drawers of $40K+. Processed W2G’s and administered cash amounts to slot attendants. Counted and dispersed “banks” to all casino businesses as well as handled vault deposits.

Promoted in 2011 to Slot Attendant; Assisted customers with problems on machines, jackpot payouts, cash transactions, and was responsible for maintaining slot machines. Was accountable for a $10K pouch which was used for small payouts and change. Handled larger payout amounts ranging from $12-$80K with supervisor oversight. Provided outstanding customer service in assisting customers with any and all requests. Acquired knowledge of various gaming programs such as Aristocrat, Konami, WMS, and Game King in order to troubleshoot machines to maintain functionality.

State of NM, Los Lunas Community Program, Lead Psychological Technician 2006-2009

Supported individuals with various disabilities; administered medication, assisted them with creating personal schedules and made sure they followed it, such as: participating in activities, work, school, etc. Preventative action against abuse, neglect, and exploitation. Assistance in speech therapy, and helped them to communicate in multiple ways other than verbally. Attended team meetings and advocated for the individuals by expressing their beliefs and goals to their team. Monitored staff; coordinated their day-to-day functions, kept log of daily tasks, and became the main point of contact for questions about clients and their specific needs. Met with administration regarding POs, WOs, maintenance, etc. Completed various office tasks including: Staff schedules, filing, making copies, faxes, emails, multi-line phones, correspondence, etc.

Education

Los Lunas High School Graduate 2006

Recent and Former Certifications and Accomplishments

●Storm Water Pollution Prevention Planning

●Drill Shaft Inspection Certified

●CPR/First Aid Certifications

●NM Public Notary

●Traffic Control Supervisor

●Defensive driving Certification

●Blood-born Pathogens Certification

●ISP Editing Certification

●AWMD Certification

●Employee of the Year Nomination

●Mandt Certification

References upon Request



Contact this candidate