RITESH SONI

acxx8g@r.postjobfree.com

Contact No: 732-***-****

Current Location: New Jersey

EXECUTIVE SUMMARY

A strategic intellectual and hands-on IT leader with 17 years of IT experience, including 12 years of SAP experience with proven track record of delivering superior business values through an enterprise information road map, strategy, architecture design and implementation. Enable global enterprises to efficiently monitor business performance and facilitate decision-making process

EXPERIENCE SUMMARY

Work as SAP technology architect/Manger, SAP incident, service request management and problem manager. SAP technology professional with extensive background in design deploy and manage SAP application infrastructure. Worked and managed full application life cycle of multiple SAP implementations

Roles comprise of sizing, requirement analysis, scoping, validation & verification, implementation, upgrade, migration, support and maintenance

Extensive knowledge of SAP Technologies - SAP ERP6, SAP CRM, SAP BI, BO4.0, SAP TDMS, OpenText, Portal, Solution Manager7.1, SAP NetWeaver and Process Integration and Process Orchestration implementation

Profound knowledge of heterogeneous/homogeneous SAP Migration project

SAP ABAP and JAVA stack Administration and maintenance

Hands-on experience of 3 ERP life cycle Implementation projects and 4 SAP NetWeaver End to End implementation projects, SAP/DB Performance Optimization, SAP Version and EHP upgrade.

SAP ECC6.0 EHP5 and EHP6 upgrades for ECC6.0

Recognized for applying architecture development method and successful delivery of small to large scale projects

Expertise in SAP NetWeaver Installation and Upgrades i.e. SAP NetWeaver 7.3 and 7.4 upgrade

Ability to work collaboratively across project teams in a matrix environment

Architectural best practice guidance and direction to the Solution Delivery and Production Support teams.

Experienced in performing technology assessments/evaluations on package solutions and architecture/designs

SAP EXPERIENCE

Project completion Summary

ERP Implementation

OS/DB Migration

SAP Support Project (Global)

SAP BI 7.3 and 7.4 Upgrade

EHP5 / EHP6 Upgrade

TDMS 4.0 (Time Slice Scenario)

SAP BI Implementation

SAP Solution Manager 7.1

Oracle 11g Upgrade

Data Center Migration

OpenText Archival

Database Optimization

Quantum Integrators, NJ, USA Jan 2015

Client: Johnson & Johnson NJ, USA

Project: Software-Defined Data Center (SDDC) OS/DB Migration

Role: Project Lead

Duration: Jan 2015 – Till date

Migration of existing physical SAP environment to SDDC virtual Environment

Migration involves moving SAP environment form HPUX to Red Hat Linux operating systems and Oracle 11g to 12c upgrade

More than 150 SAP instances migration to SDDC (Private Cloud)

Factory model approach to provide on time delivery with optimum resource utilization and zero defect migration

Migrated 5 Landscape from Physical(HP-UX) to Linux on Virtual environment(SDDC)

Maintaining migration related documents like IQOQ/Migration scripts/Installation and migration check list and Compliance (SOX/GxP)

Manage and coordinate with onsite and offshore SAP BASIS Team

Tracking and maintaining project task and related repots

Project: Global SAP BASIS Support (Johnson & Johnson NJ, USA)

Role: SAP Application Architect / Problem, Service and Incident Manager

Duration: Jan 2015 – Jan 2016

Global Support - Onsite and offshore BASIS support for an enterprise SAP solution

Handled expert level of critical L3 support for complex SAP landscape

Support more than 600+ SAP instances spread across the globe

Provide L3 coverage to Sev1 / Sev2 issues to ensure minimum business outages

Workload Analysis, EWA Analysis and Performance Tuning of SAP Landscapes - Performance Optimization Oracle Database performance tuning, upgrades and patching

Leverage automation to reduce the workload, reduce costs and improve reliability

Tracking and performing yearly maintenance activities

SSO Configuration, SSL Certificate management

SAP CTS+ configuration and maintenance

Create and analyze Incidents Metrics, Service and Reliability Metrics

Periodic system refresh activities

Application management support, including assigning members' responsibilities, work plan, and support shift coverage

Coordination with offshore and Onsite resources for work handoff

Problem and Reliability incident management

Project: EHP 6 upgrade and Support

Role: Sr. Consultant SAP BASIS

Duration: Sept 2014 – Jan 15

Design, sizing the SAP System landscapes and components

System analysis and preparations for EHP upgrade

Generate XML file for EHP6 upgrade component download

Performed EHP6 upgrade using SUM tool

Efficiently used SUM for optimum downtime during the upgrade

Carry out EHP6 upgrade in phase wise manner, starting from pilot run to Production with multiple iteration

Activation of business functions using switch frame technology

Provide leadership and technical direction to team members and consultants

Management and resolution of upgrade issue

Performance tuning considering all the possible aspect including Application/HW/OS/Networking and Storage

Plan, manage project with apposite communication with stake holders

Future Retail Ltd Jul 2007 - Aug 2014

Role: Manager - SAP BASIS

Key Responsibilities:

SAP Support

Ensure compliance to SAP support structure and processes

Plan and ensure coverage for SAP team's area of responsibility in the support structure

Handled expert level of critical L3 support for complex SAP landscape

Co-ordinate and organize SAP team to resolve issues/requests/tickets

Manage and monitor issues to ensure that the SAP team meet the defined SLA

Address all team issues (e.g. staffing, job alignment, etc.)

Control-M for job scheduler

SAP Projects

Collaborates with team to determine strategy and plan for system implementations and upgrades

SAP Upgrades and Installation (ERP, EHP, NetWeaver Products)

SAP System Performance optimization

Establish plan for enhancement requests, including effort, sizing and work planning

Ensure Projects completion and delivery within definite timeline

Team Management

Lead the SAP Production Support Team with successful handling of application management support, delegating responsibilities, work plan, and 24X7coverage

Exercise virtuous people management skills

Assignments Accomplished:

Project: OS DB Migration (SUN Solaris – IBM AIX)

Duration: Feb 2014 – May 2014

Principle Consultant – SAP BASIS

Design, sizing the SAP System landscapes and components

Finalize the migration approach and finalize the migration methodology to minimized SAP system downtime with minimal business operation impact

System analysis for OS migration for ECC6.0, ECC5.0, SAP BI Landscape

System preparations, installation and apply relevant Oracle SBP

Transportable database OSDB migration methodology

Performance Integration and testing

Critical components backup and restore if requires

OS/DB migration activities and System validation

SAP R3load tool used for SAP BW and CRM migration

Migrate BW 7.0 systems on AIX platform

Export /Import Preparation, migration and Post migration activities

SSO and SSL configurations

Web dispatcher configurations

Project: EHP 6 upgrade

Duration: Dec 2013 – Feb 2014

Principle Consultant – SAP BASIS

Environment:

Products /Solution: SAP ECC6.0

OS DB: AIX, Oracle

Design, sizing the SAP System landscapes and components

System analysis for EHP6 upgrade and relevant components

Upgrade Approach and planning for ECC6.0 Landscape

SAP configuration or customization request analysis and define the change freeze during the upgrade

Performed system preparations and prerequisites for EHP6 upgrade

Generate XML file for EHP6 upgrade component download using SAP solution manager 7.1

Perform EHP6 upgrade using SUM tool for the upgrade

Performed SPAU and SPDD adjustment along with technical and functional team

EHP upgrade and Post upgrade steps

Perform SGEN and installation of OS dependent components

Activation of business functions using switch frame technology -sfw5

Assist in Test phase with impact analyzer

Project: SAP NW Upgrade and Post Upgrade Support – BW Landscape

Duration: Oct 2012 – Dec 2013

Role: Principle Consultant - SAP BASIS

Environment:

Product /Solution: SAP NetWeaver 7.3

OS DB: SUN Solaris, Oracle 11g

SAP System sizing, design and upgrade planning for SAP NW 7.3 upgrade

Performed SAP NW 7.3 upgrade planning along with relevant stake holders

Performed System Preparation and prerequisites check for NW 7.3 upgrade

Generate XML file for EHP6 upgrade component download using SAP solution manager 7.1

Performed EHP6 upgrade using SUM tool for the upgrade Upgraded SAP NW7.0 landscape to NW7.3

Performed post upgrade activities includes SGEN and upgrade verification

Post upgrade support includes monitoring and data loading

Project: OpenText and TDMS Implementation

Duration: Oct 2011 – Sept 2012

Role: Associate Manager

Project scope and plan for archival solution implementation

Identified top growing and top sized tables to finalize the archival objects

Communication and update to relevant stake holders to finalize the archival period and retention time for each object

Create content repository and linked with archival system

Identified the time slot to execute the archival job

Design archival policy with concurrence with relevant stake holders and published

TMDS installation and setting up target system

Identify the time slice data to be copied to TDMS target system

Project closing and handover

Project: SAP ECC6.0, SAP BW/ CRM, Solution Manager and Production Support

Duration: Aug 2008 - Oct 2011

Role: Associate Manager – SAP BASIS

Environment: SUN Solaris, Oracle 10g

SAP system sizing using SAP quick sizer

Performed system installation OS pre requisites

Installation of the ECC6.0 and post installation activities

STMS configuration and design the landscape for transport management

SAP Client creation and management

User Management and authorization management

Installation of Solution manager 7.0 and configuration of

oManage Satellite systems

oSLD configuration

oMOPZ / EWA

oTechnical Monitoring

XI system installation and performed post installation activities

Setting up RFC and integration with SAP ECC5 and ECC6.0 system

Export and import of development to the production system

Post installation support, monitoring and maintenance

Continuous expert level SAP L3 support of the implemented system

Client: Pantaloon Retail India Ltd (Future Group)

Project: Data Center Migration and Support Project

Duration: Aug 2007- Aug 2008

Role: Associate Manager – SAP BASIS

Data center migration planning and preparation

Perform test migration, risk and mitigation planning

Perform data validation test

Perform homogeneous migration

Downtime planning

SAP systems monitoring and maintenance

Performed Support pack upgrade for ABAP and JAVA stack based the requirement

System performance monitoring and tuning

SAP OSS implementation based on the SAP suggestion and

SAP Dump analysis using ST22 transaction

STMS configuration and Transport and user management

Application server installation configuration

SAP Kernel upgrade and BRtool upgrade

EITL Oct 2006 – Jul 2007

Role: Sr. Consultant SAP BASIS

Project Details: ECC6.0 Implementation- Essar Steel – Minnesota

Role: Sr. Consultant SAP BASIS

Responsibility:

Installation of SAP ECC6.0 on distributed environment with HA (HP ServiceGuard)

Solution Manager Installation and integration

STMS configuration and transport management

SAP Router installation and setting up in landscape for OSS support

XI installation and Integration

Define Backup policy

Project Details: ECC6.0 Implementation - Essar Steel Ltd – Minnesota

Role: Sr. Consultant - SAP BASIS

Installation: End to End Implementation of ECC 6.0 in HP Cluster environment

Setting up system landscape, post implementation and go live support

Transport Management System: Configure Transport system (TMS)

Client Administration: Creating client using Local client copy option. Client export and import

User Administration and Security: Created and designed the Authorization matrix for more than 900 users belonging to various modules. Made security procedures on the Production System which includes the login procedures, using Load balancing feature

Support Pack Application: Applied packages for all the systems using SPAM or SAP Patch Manager, and kernel patch upgrades

SAP Performance Tuning

Backup and Recovery configuration with HP Date protector

Bayer CropScience Feb 2006 – Oct 2006

Project: BASIS Support Project for Bayer CropScience (Leverkusen - Germany)

Project: SAP Support

Role: Manager SAP Support

SAP BASIS L2/L3 support

System Monitoring and performance

Support Ticket management

Monitoring background jobs

Spool management and EWA analysis

Support Packages via SPAM

Specific Plug-ins via SAINT

SAP security management

SAP Archival

Project: Support Project for Bayer Healthcare (Leverkusen - Germany)

Project Type: Offshore support

Role: Manager SAP Support

SAP BASIS L1/L2 support

SAP ABAP and JAVA stake administration

Configurations/activities using Visual Admin and Config Tool

SAP support pack management and Kernel upgrade

SAP system monitoring, log and dump analysis

Perform incident management in defined SLA

Transport management

Performance analysis – EWA

Organization: Robinson InfoTech Ltd

Duration Dec 2004 To 2006

Role SAP BASIS Administrator

SAP L1 support and System Monitoring

STMS configuration and transports

User and role management

Organization: Tulips InfoTech Pvt Ltd. (NIIT)

Duration: 1999 – 2004

Role: IT Infrastructure Head

Management of IT Infrastructure Projects like – Training Centre Setup, Branches IT Setup, Remote Infrastructure Management, Monitoring and Support

IT Cost Management – Annual Budget, Infrastructure Planning, and Infra upgrades

PROFESSIONAL COMPETENCIES

MANAGEMENT SKILLS

Project Management

Extensive SAP Technical Project Management exposure

IT Service Management

ITIL V3 Certification as well Process ownership exposure

Incident/Problem/Change management

PROFESSIONAL TRAININGS/CERTIFICATION

ITIL V3 – Foundation

(ITIL V3 – Foundation Certified)

PMP - Project Management (AstroWix)

Microsoft Certified System Engineer (MCSE)

EDUCATIONAL QUALIFICATION

Master of Computer Application, Mahatma Gandhi Kashi University

Bachelor of Science, Gujarat University

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