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Microsoft Office Technical Support

Location:
Giza Governorate, Egypt
Posted:
December 19, 2016

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Resume:

Mahmoud Yousef Mahmoud

*** ************* ****

+971********* +201*********

Skype:M.Yousef900

acxx6v@r.postjobfree.com

Education

High school (2006): From Egypt (Tabry elhgaz secondary school)

University (2011): From Egypt (Canadian International College)

Department: Network

Graduation project: Excellent

Project Brief: ● B.M.W Sales and Maintenance system for staff

● B.M.W Website reservation for customer

Work Experience

Egyptian Life Takaful May 2014 current.

Senior Technical Support Engineer:

-Deployment and configuring of Microsoft windows (Servers [2008, 2012]and client [7 & 8])

-PC hardware (understanding, installation, configuration, repair if possible)

-Network (installation HW; configuration; permission, routers configuration)

-Microsoft Office.

-Microsoft Exchange (Create, change, and delete user accounts per request.)

-Symantec Antivirus

-GFI End Point Security

-AVAYA Site Administrator

-Backup exec

-MS LYNC Server

-SCCM

-ManageEngine ServiceDesk Plus Administrator (Ticketing System)

-Printer Server

-End User Support

-Attendance Project

Al Zawak Company (April 2014).

System administrator assistant:

-H/W

-Remote Connection

-Recruitment

-Sales & Marketing

Saudi Arabian Airlines May 2009-Dec 2011

Traffic control:

-responsible for loading and unloading Cargo

-Load balance for aircraft

-Check the boarding

Key Projects

WDS: Windows Deployment Service Deploy Windows remotely throw network

Infrastructure Design

Certifications

IELTS

Technical Skills

Deployment and configuring of Microsoft windows (Servers [2008, 2012] and client [7 & 8])

PC hardware (understanding, installation, configuration, repair if possible)

Network (installation HW; configuration; permission, routers configuration)

Microsoft Office.

Microsoft Exchange (Create, change, and delete user accounts per request.)

Symantec Antivirus

GFI End Point Security

AVAYA Site Administrator

Backup exec

Printer Server

End User Support

Training Courses

CCNA Course

IELTS

MCSA

PERSONAL INFORMATION

Date of Birth : Dec 03th, 1989

Marital Status : Single

Nationality : Egyptian

Military state : Completed



Contact this candidate