John Henry Dilley III

** ****** *****

New Providence, NJ 07974

908-***-****

WORK EXPERIENCE

DEFCON SAUCES, LLC.

Millburn, NJ

Account Executive/Sr. Credit Analyst 5/05-Present

In charge of operations for a small NJ-based food manufacturer/distributor. Perform accounting functions for the company, including all Accounts Receivable, Collections and Credit Analysis. Responsible for all areas and aspects of marketing, advertising, event organizing, press releases, liaison with various TV stations, magazines and radio stations. Prepare shipping documents for domestic/international shipments. Maintain/update website and online store and track all purchases. Have kept all outstanding accounts receivable at zero for past 6 years.

SUBURBAN PROPANE

Whippany, NJ

Credit Analyst 5/13-11/15

Suburban Propane is one of the largest fuel distribution companies in the United States. Performed extensive background checks for new accounts. Make collection calls to larger clients, and write up detailed credit analysis reports for credit limit increases for larger accounts. Constant contact with satellite offices nationwide, to coordinate asset removal for bad debt accounts. Process bankruptcy information and follow-up with satellite offices concerning bankruptcies in their locations.

Run daily Experian reports on questionable customers, for skip tracing purposes.

Daily exposure to Dun & Bradstreet reports to formulate credit limit increases.

Utilized Hyperion on a regular basis to confirm customer payments.

Used ADDS software regularly for access to customer database.

CASH MANAGEMENT SOLUTIONS

Red Bank, New Jersey

Credit Analyst 11/08-9/10

Outside accounts receivable consultant for the prestigious law firm of Giordano, Halleran & Ciesla in Red Bank, New Jersey. Extensive collection effort and correspondence with various legal clients, both individual as well as business. Required extensive knowledge of all aspects of credit & collections.

Single-handedly collected $3 million in less than 2 years of invoices averaging 365 days or more days outstanding.

Was granted large performance bonus from CMS within first 6 months.

Left due to project completion.

INTERNATIONAL FLAVORS & FRAGRANCES INC.

Hazlet, New Jersey

Credit Analyst 6/04-7/08

A multi-billion dollar international company, International Flavors and Fragrances is one of the largest flavor and fragrance suppliers to over 75 international countries. Large amounts of international correspondence with customers and other IFF global offices. Personal portfolio of over 1300 accounts, totaling over $300 million in annual sales.

Maintained a constant past due of under 2% over 60 days.

Constant use of SAP.

Personal efforts have resulted in decrease of 57% over 90 days to 1.5% over 90 days.

Left due to national downsizing effort.

NCO FINANCIAL SERVICES

Ramsey, New Jersey

Lead High-Balance Debt Collector 3/01-4/03

NCO Financial Services is the largest collection agency in the world. Responsible for collection of high-balance accounts for various American Express clients nationwide. Thorough knowledge of FDCPA rules & regulations. Extensive skip-tracing, and extensive use of various aspects of multiple credit reports. Reported directly to VP of Operations.

UNITED RENTALS INC.

Carlstadt, New Jersey

Tri-State District Credit Manager 3/00-9/00

United Rentals, a multi-billion dollar international company, is the largest construction rental company in the United States. Personal territory was New York, New Jersey, Connecticut and Philadelphia. Receivables for the territory were $17 million, with over 2400 accounts. Managed 2 in-house, and 8 on-site collectors, as well as tracked and managed 10 branch offices receivables within my territory. Reported directly to Director of Credit/Collections and VP of Finance and had extensive contact with corporate officers. Established district credit office from scratch, hired two of four in-house collectors.

Handled repossessions of equipment, and legal processes involved.

Collection department efforts in first six months resulted in a decrease from 37.6% to 12.3% over 90 for all accounts.

Played central role in resolving receivables difficulties for new company acquisitions.

Had final approval for district legal actions and new account approvals.

Left United Rentals Inc. due to office relocation..

PANALPINA, INC.

Morristown, New Jersey

Regional Account Manager 1/98-2/00

Panalpina, Inc. is a multi-billion dollar international freight forwarder that centralized its’ account management and collections activity in Morristown, NJ. Territory was the South Region: Dallas, New Orleans and Tulsa. Receivables for the territory were $18 million with over 900 accounts. Specialized in long overdue and problematic accounts. Extensive contact with U.S.Customs for clearance and demurrage issues and performed seizure and sale of imported and exported cargo. Responsible for reviewing client backgrounds in regards to new accounts. Dealt directly with steamship lines in regards to specific cargo logistics. Reported directly to V.P. of Treasury regarding collection issues. Extensive contact with overseas offices.

Collection efforts resulted in a decrease from 18.2% to 0.35% over 90 for domestic & international accounts combined.

Performed all facets of risk management including credit inquiries and case analysis.

Extensive knowledge of S.A.P. accounting system.

Achieved and maintained best over statistics in the department from 11/98.

Left Panalpina due to office relocation to Miami, FL.

UNITED PARCEL SERVICE

Parsippany, New Jersey

Senior Collections Associate 8/89-1/98

Territory was northern New Jersey including Bergen, Essex, Morris and Sussex counties. Receivables totaled $86 million in my geographic area. Worked directly with Corporate Headquarters regarding risk management of specific accounts and estimated possible company exposure. Specialized in seriously delinquent accounts for other areas other than personal territory. Was sole liaison between outside collection agencies and legal counsel. Responsible for all credit background inquiries and initiated all suspensions of accounts as well as liens, judgments and seizure of freight against delinquent accounts. Daily contact with senior account executives to coordinate collection activity in problem accounts. Trained junior agents in the department.

Collection efforts resulted in a decrease from 52.7% to 2.7% in uncollected funds within my area. Personally tracked receivables for 5,400 accounts.

Outside collection agency cost decreased from 32 cents on the dollar to 4.8 per year.

Extensive exposure to all facets of freight transportation logistics.

Left UPS due to major downsizing effort.

Education

KEAN UNIVERSITY, Union, New Jersey 1996

Bachelor of Science degree, International Marketing major.

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