Michael Navarro
Customer Service Representative - City Of Midland
Midland, TX 79705
acxx3q@r.postjobfree.com - 432-***-****
Seeking to utilize my strong customer service skills and innovative approaches to
problem solving in order to find a new career that offers training and
advancement opportunities.
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WORK EXPERIENCE
Customer Service Representative
City Of Midland - Midland, TX - February 2015 to Present
Act as a liaison for customer service issues both in and out of the field. Company truck is driven within the
city limits
filling orders as needed. Repair and maintain water meters for residential and commercial accounts. Report
and document any discrepancies to the water supply from the city to the customer. Address the concerns of
the public that
involve the usage and quality of water meters and feed. Manage between 20-100 calls per day with managing
on call
24/7 for one week out of the month. Attain monies from residents for water services through out each work
day for processing.
Repair, Delivery, and Sales Associate
Direct Appliance Sales - Midland, TX - October 2013 to January 2015
Midland, TX
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Repair, Delivery, and Sales Associate
Act as a liaison for customer service issues both in the shop and in the field. Ensure the safe delivery of
appliances to customer's homes and businesses. Manage diagnostic and repair services on various appliances
both in the field and
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shop. Strong communication skills and maintain good customer relations.
Warehouse and Delivery Associate
Border States Electric Supply Company - Midland, TX - November 2011 to May 2013
Managed warehouse inventory. Filled orders and delivered supplies to local businesses in a safe and
courteous
manner. Innovated efficient operation of wire spools to streamline job site operations. Ensured warehouse
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environment was safe and presentable.
Sales Associate
Sofa Mart - Midland, TX - May 2010 to September 2011
Maintained excellent customer service relations. Managed marketing, financing, and cashier transactions with
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customers. Assembled furniture and displays. Top sales associate twice.
Delivery Associate
Sleep Shop - Midland, TX - May 2009 to May 2010
Ensured the safe delivery of products and filled orders. Strong customer service communication skills.
Sales Associate
Direct Maytag - Odessa, TX - March 2007 to October 2008
Act as a liaison for customer service issues both in the shop and in the field. Ensure the safe delivery of
appliances to customer's homes and businesses. Manage diagnostic and repair services on various appliances
both in the field and
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shop. Strong communication skills and maintain good customer relations.
Sales Associate
Caldwell Music Company - Midland, TX - November 2005 to September 2006
Diagnosed and repaired customer products, maintained inventory, provided customer service.
Sales and Warehouse Associate
Office Depot - Midland, TX - March 2004 to October 2005
Maintained proper inventory both in warehouse and on storefront. Delivered excellent customer and cashier
services.
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ADDITIONAL INFORMATION
Strong customer service experience
Knowledgeable in diagnostic and repair services
! Knowledgeable in management of inventory in stock houses
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