Customer Service Office Assistant
Resume:
Cotasha Lanette Randle
Plantersville, MS 38862
OBJECTIVE
To obtain a position that allows me to use my communication skills and always give what I am doing my best
SKILLS PROFILE
Ability to use computers, printers, fax machine, scanners
Knowledge of Windows Operating systems
Good data entry and organizational skills
Good typing skills
Experience in fund raising and recruiting volunteers for fund raising events
Great communication skills
Great listening skills, Great customer service skill, great office assistant skills
Did work study at Northeast helping with financial aid
Visit the Golden living nursing home once a week to do activities with the elderly ex: bingo, cards, and drawing
Use to sit with my neighbors 88 year old elderly mother for 6 hours to talk, play games, and do small daily activities
Easy to get alone with
Use to babysit three kids every summer when I was out of school
I’m a Sunday school teacher at my church
I’m the secretary at my church
Teach ages 1-4 at vacation bible school
Worked at the boys and girls club in Booneville
Did community work in my community when the tornado struck and destroyed several people homes and left trees lying in the road.
Volunteered to help tutor kids at the Wren Community Center
Ability to work in diverse teams and to communicate well with others
Great memory
Fast, quick, easy learner
Very respectful, honest, loyal, dedicated, humble
EMPLOYMENT HISTORY
South Park Manor Apartments manager/landlord HUD Section 8 March 2013/ February 2016- Duties: To answer the phone, process invoices daily, to purge files that has ton of paper work in the file, to key ARs and IRs, to collect rent, process rent in real page, send late notices, send off for petty cash, send weekly reports to home office, to process move ins and move outs, to have residents meetings once a week, to hand out utility checks to those residents that receives them, to given residents write ups if they are not incompliance with the handbook, to get all residents with large balances down to zero, to walk the property daily, to file any letters or documents for each resident, to file eviction on residents who has not paid rent by a certain day of the month, etc…
Northeast MS Community College financial aid and loan office assistant Sept/2008 to April/2010- Duties: to answer the phone, assist parent/student with any questions or concerns about financial aid or loans. Georgie Stone 662-***-****
A1 Security secretary March/2011 to January/2013- Duties: to answer the phone, to read and file each report written, to keep up with each employees hours, and hand out checks, a lot of clerical work involved. Tony Rogers 662-***-****
Amvets calling center September 2012-August 2013 duties: To have my headset on 24/7, to answer all calls, to speak very clearly and always be nice, and to clean my station at the end of each night. Terrance Osborne 662-***-****
Guardian Angels Daycare July/2005 to August/2007- Duties: to answer the phone, make sure each parent signs their child or children in and out each day, keep up with attendance of each student in my classroom, do lesson plans each week, to clean up after breakfast, lunch, then snack. Bessie Conaway 662-***-****
Mississippi Motors March/2001 to September/ 2004- Duties: To take orders, run the cash register, answer the phone, clean up at the end of the night, and to count the money out the cash register at the end of the night. Clifton Williams 662-***-****
References
Tony Roger Lee County Sheriff Department 662-***-****
Clairsse A. Adams south park manor 662-***-****
Matthew Banks Toyota 662-***-****
EDUCATION
Diploma
Amory High School- Amory, MS
Associates of arts degree
Northeast MS Community College- Booneville, MS
May 2007
May 2010
Contact this candidate