Customer Service Manager

Tahsha Murray-Jarrett

*** ******** ******

Orangeburg, South Carolina 29115

Phone 803-***-****

Email: ***************@*****.***

Qualifications

Experienced in supervising various aspects of a corrections operation, effectively communicates with management and employees, strong ability to facilitate, plan, and organize responsibilities, 11+ years of customer service experience, over eight years of supervisory experience, and proficient in Microsoft Word.

Education

Master of Science in Criminal Justice (MS)- South University, 2014

Bachelor of Arts in Sociology and Criminal Justice Administration, Claflin University, 2002

Honors: Cum Laude

Diploma, Saint George High School, 1991

Employment

12/2015-Present Mental Health Professional- Carolina Therapeutic Services

Orangeburg, SC

Develop and implement treatment plans based on clinical knowledge, guide clients in the development of skills or strategies for handling problems, and counsel clients or patients both individually or in group sessions to assist in overcoming dependencies or adjusting to life.

12/2014-12/2015 Assistant Manager- Security Finance- Orangeburg, SC

Solicit new and current customers for business, provided outstanding customer service, customers, performed collection activities on delinquent accounts, maintained accurate cash control and record keeping, and received loan payments from customers.

11/2003- 12/2014 Correctional Officer (Lieutenant)- Orangeburg Detention Center Orangeburg, SC

Supervised employees and inmates, performed prescribed tasks such as guarding and directing inmates, escorting, preparing reports, inspecting property, preventing disturbances and counseling inmates on a day to day basis, and collected and applied monies to inmate accounts.

11/1999-11/2003 Security Officer- Belfair Security- Bluffton, SC

Monitored incoming traffic and patrolled assigned areas, administered yearly and daily decals for entry into the facility, maintained daily logs, operated a multi-phone system and assisted, as well as, escorted county officials.

References

Available Upon Request

Contact this candidate