Maitreyi Rangineni Mob: (***) *** - ****

Email: acxww8@r.postjobfree.com

Objective: Looking for a long-term association with an organization having dynamic work environment where my skills could be enhanced and grow in the hierarchy of the company.

Professional Synopsis

●Experienced and skilled Dynamics CRM customizer and automation test engineer.

●Adept in understanding client's requirements, proposing solutions, creating specification documents, preparing test cases and getting the product approved by the customers.

●An effective communicator and team leader with excellent qualities in relationship building and interpersonal skills.

●Worked closely with business analysts and development teams by conducting deep dives to understand the user stories and conducting the quality assurance reviews to ensure the requirement coverage.

●ISTQB Certified.

●Worked with Tata Consultancy Services as an IT Analyst from Jun’2012 to Nov’ 2015.

Executive Summary

●6.3 years of experience in Test Automation and .net development engineering.

●Design, customization, and implementation of Microsoft Dynamics CRM 2011 and later versions.

●Proficient in Automation Testing of Web Applications using Coded UI.

●Proficient in manual testing.

●Good Functional Knowledge of MS Dynamics CRM.

●Hands on experience in testing applications with complete Software Development Life Cycle (SDLC).

●Good experience in deriving test cases from Use Cases and Use cases from System Requirement Specifications (SRS).

●Experience in working with complex projects where most of the testing types were used including Regression testing, Functional testing, System testing, GUI testing and Performance Testing.

●Proficient in generating and managing Defect Tracking reports.

●Knowledge on ISO, CMM standards.

●Knowledge of Azure.

Skills Set

Technical

Operating System : Windows server 2012, Windows8.1

Primary skill : Customizing and Testing in Microsoft Dynamics CRM 4.0,

2011 and 2013, Automation Testing using Coded UI

Languages : C#, Core Java and Advanced Java

Databases : SQL Server, Oracle

Test Tools : Coded UI, QTP

Bug Tracking Tools : VSTS 2010, VSTS 2012

Professional Experience

Tata Consultancy Services, Hyderabad 13th Jun 2012 to 3rd Dec 2015

IT Consultant

Project #1 : OEM CRM

Client : Microsoft IT, Hyderabad

Duration : January 2014 to November 2015.

Environment : Microsoft Dynamics CRM 2011 and 2013

Database : SQL Server 2012

Testing Tools : Manual Testing, Coded UI.

Project Description:

Microsoft Dynamics CRM is a customer relationship management (CRM) business solution that drives sales productivity, marketing effectiveness and service excellence through business intelligence and campaign management.

OEM CRM is an internet facing Dynamics CRM 2011 deployment for managing the Original Equipment Manufacturer customers and partners of Microsoft’s embedded solutions. It helps Microsoft IT for capturing lead data, nurturing prospects using Marketing automation, managing sales opportunities and design registrations.

Automation of Design Registration approval process for the registrations originated from the Microsoft Sales teams and Microsoft partners organizations.

Carefully controlling the visibility to financial information and cross partner sales data

Lead Capturing: Capturing Lead data from various data sources such as Registration system, Marketing Campaigns and third party data integration with several data import, duplicate detection rules.

Lead Nurture: Enabling internal and partner users to nurture the leads using Marketing automation features.

Honoring Customer Preferences: Integrating OEM CRM application with centralized Master Database Management system to synchronize the latest customer contact preferences.

Role: Developer and Automation Test engineer

Responsibilities:

●Understanding the functional specifications, Proposing Solutions and writing test cases.

●Preparing Test Plan.

●Forma customizations and Configuration.

●Functional testing, GUI testing, Smoke Testing and Regression testing.

●Automation Testing and Execution of the test cases.

●Validating and reporting defects.

●Performed regression testing to validate the resolved defects on every build.

● Updating of test cases based on the implementation changes.

●Understanding the customer requirements and tracking the requirement changes in the test cases to make sure that each of the requirements gets mapped to a test case.

●Involved in weekly status reporting and official meetings.

Project #2 : GSX

Client : Microsoft IT, Hyderabad

Duration : June 2012 to December 2014.

Environment : Microsoft Dynamics CRM 2011

Database : SQL Server 2012

Testing Tools : Manual Testing, Coded UI.

Project Description :

GSX is an innovative CRM Platform focused on simplifying the sales experience for Microsoft’s world-wide Sales force and Partners. The GSX Platform offers several solutions designed for specific usage patterns in order to maximize productivity.

The primary objective of GSX is to improve the efficiency and effectiveness of the Microsoft sales force. In addition to significant increases in productivity, MSIT has identified substantial operational cost savings in replacing the existing Siebel-based platform for sales force automation with the new platform based on CRM.

The Microsoft Global Sales Experience (GSX) is a role-based CRM solution designed by Microsoft IT, for Microsoft sellers. GSX is integrated, simple and effective built on top of Microsoft CRM. With GSX’s user can spend more time with customers, work online and offline within Outlook, and showcase 100% Microsoft products.

Role: Test engineer

Responsibilities:

●Understanding the functional specifications and writing test cases.

●Involved in preparing the Test plan.

●Functional testing, GUI testing, Smoke Testing and Regression testing.

●Automation and Execution of the test cases.

●Validating and reporting defects.

●Performed regression testing to validate the resolved defects on every build.

● Updating of test cases based on the implementation changes.

●Involved in weekly status reporting and official meetings.

Logica CMG Pvt. Ltd., 3rd Jan 2008 to 24th Sep 2010

IT Consultant

Project #3 : Logica All Payments Solution (LAPS)

Client : SBSA

Duration : Jan 2008 to September 2010.

Environment : Struts, EJB, JSP, Servlets, and WebLogic 10.

Database : Oracle 8i

Testing Tools : Manual Testing, TIR Tracker.

LAPS is a banking solution that enables banks to enhance revenue and reduce cost of ownership, whilst increasing scalability and improving flexibility within the payments infrastructure. It is a reusable component based modular application where any component can be plugged in and out with minimal configuration changes. At the heart of the system is a straight through process manager that orchestrates activities like picking up the raw payment messages, processing them and sending out messages to the concerned gateways when needed. This ensures flexibility both from a processing and commercial perspective, making it a flexible all payment solution.

Role: Test engineer

Responsibilities:

●Involved in understanding the client requirements and project functionalities.

●Involved proactively in assisting for preparing the Test plan.

●Preparing the Test Cases and Executing Test cases.

●Performed Functionality, Regression, Integration and system testing.

●Coordinating with Development Team to discuss about Defects.

Educational Credentials

M.Sc. - Computer Science, 2004-2006

University College of Science, Osmania University, Hyderabad.

B.Sc. – Computer Science, 2000-2003

RBVRR College, Osmania University, Hyderabad.

Personal Details

Marital Status : Married

Hobbies : Cooking, Gardening.

Current Address : 4850, 156th AVE NE, #325, Redmond, WA, 98052

Languages Known : Telugu, English and Hindi.

Date of Birth : 17th June 1983.

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