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Customer Service Computer

Location:
Québec City, QC, Canada
Salary:
20$
Posted:
December 15, 2016

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Resume:

Sebastian Fetrat Karshakouei

Bloomfield *** Outremont Montreal Quebec

acxwvu@r.postjobfree.com

514-***-****

JOB OBJECTIVE: Searching for an opportunity to work for well-established company where my skills and experience as computer electrician and printer and network, security camera Installer will be put to good use.

HIGHLIGHTS OF QUALIFICATIONS

●Experience in installing and maintaining computer hardware, software, Cisco network, UPS and batteries.

●Troubleshooting mainboards, RAM, VGA CARD, POWER SUPPLAY, CPU, DVD WRITER, HARD DISK, LAN CARD.

●Troubleshooting printers as cartridge, paper pick up, sleeved roll fusing assembly.

●Installed pin pads on POS MACHINE, configured software, replaced mainboard on POS machine.

●Installed VNB machine in BANK connected by coaxial to bandwidth.

●Installed server HP DL380, installed Linux server HP DL380.

●Installed thin client computer and connected with server.

●Installer cisco switch c2960 TC-L 24 PORT and configure the ports.

●Installed cable cat5, cat5e, cat6 in bank.

●Installed coaxial cable in bank and server room.

●Designed cable installation in bank.

●Extensive Experience in fixing cameras, DVR, PTZ cameras, IP cameras and NVR.

●Knowledge in managing and setting up banking system and all security and computer equipment and cabling.

●Strong knowledge in designing networks room and training workstation site.

●Profound knowledge of using electrical tools and electrical installation standards.

●Skilled in installation, operation, repair and maintenance of electronic systems and computer and printers equipment.

●Strong technical background including experience using electronic test equipment and fixtures, UPS and Batteries, network cable tester.

●Ability to read and interpret schematics, manufacturing drawings, specifications and standards.

●Motivated and diplomatic with ability to work in both a team environment and independently.

●Ability to manage a project and supervise the work that is being carried and meet deadlines.

●Excellent organizational skills, analytical, and accurate.

●Excellent computer skills in MS office Suite and Computer networking knowledge,Linux,Unix,Windows XP,98,7,8,10,SERVER2002.

EMPLOYMENT HISTORY

Electronic Repair Technician January 2004 – June 2014

KHARAZMI co Tehran, Iran

Handled the responsibility for diagnosing, testing and repairing devices by following electrical repair procedures.

Performed circuit analysis using schematic drawing to troubleshoot and to repair the product which fails to meet performance specifications.

Maintained UPS system, batteries and equipment to ensure effective operation of system and services.

Accurately enters appropriate data into the computer system, as required.

Printers Repair Technician

Kharazmi co Tehran Iran

I.Lexmark CS310dn Colour Laser Printer changed fusing assembly

II.Wincor Nixdorf 4915, 4915+ changed head and mainboard and power supply.

III.Compuprint SP40, changed mainboard and head and paper sensor, head cable.

IV.HP printer 1320 changed mainboard and fusing assembly,installed hp software

V.Xerox printer 3020 instaled Xerox software and changed fusing

VI.Tally Genicom changed head

VII.Epson DFX 5000,DFX 5000+ changed head and paper adjuster

Handling and installed printers on bank branch.

Changed fusing assembly.

Changed cartridge.

Changed paper pick up.

Changed sleeved roll.

Maintained printers on customer site

Troubleshooting and found the problem and solved on the site

Designed service counter and printer space on the counter for employees

Teaching and training new employees with new printer equipment

Customer service and training by phone call

CCTV and computer Installer January 2004 – June 2014

Kharazmi co Tehran Iran

●Installed CCTV systems in Saderat Bank and Parsian Bank

●Maintained CCTV devices by regularly troubleshooting issues and fix faulty systems.

●Ensured the smooth functioning of the equipment by carrying out testing procedures done on site within the time that works well with customers.

●Prepared all the paperwork and contracts for the installation and inspection afterwards.

●Used JVSG “CCTV Design Tool” Software to design detailed site graphics based on the plans, customer requirements and standards.

●Installed the audio and video CCTV system along with the DVR system.

●Provided theoretical and practical training for new employees.

●Installed computers in bank connected with HP server

●Changed mainboard and all computer equipment in costumer site

●Connecting POS machine to server in bank

●Installed OS2 software on workstation

●Installed printers

. CCTV Installer April 2015 – present

Subway Restaurant Montreal Canada

Installed CCTV system in Subway restaurant

Maintained CCTV device by regularly troubleshooting issues

Electrical Technician September 2014 – September 2015

Dollarama Warehouse Montreal Canada

●Installed batteries on forklift

●Maintained batteries on user site

●Maintained and repaired the installed electrical systems.

●Fault finding, panel wiring, construction and installation of new electrical systems.

ACHIEVEMENTS

-Designed and installed CCTV systems.

-Designed and managed the computer systems on the Banks

-Designed and maintained UPS,batteries

-Designed Cisco switches and network cables,coaxial cables

-Designed connection coaxial cable between routers and RF LNB (Low noise block)

EDUCATION

-Bachelor’s degree Hardware Engineering, University of Technology Tehran 2004

-Diploma in math and physics,Tehran 2000

-AEC degree LASALL college Montreal Canada 2015 (cisco network management)

-AEC degree FENGY college Montreal Canada 2015 (marketing and costumer service)

TRAINING / CERTIFICATION

●Cisco network management CCNA Montreal Canada 2015

●Installed cisco router and cisco switch c2960 configure on server room in LASALL college

-Marketing customer services Montreal Canada 2015

-Presentation marketing plan (computer support co) in FENGY college

Location;

Current location Montreal QC

Be able to relocate

Language:

English expert

French intermediate

Persian native



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