Alicia Avina

Hacienda Heights

Cell: 626-***-****

acxwuf@r.postjobfree.com

I am a multi-skilled Customer Service and Sales & Marketing professional with cross functional background in business administration and media now transitioning into the Medical field. I have a proven ability to take initiative, motivate a team, detailed oriented, and follow through skills in effort to meet and exceed in improving budgets and goals. I posses personal integrity and represent both my employer and myself in the same manner.

Skills/Qualifications:

Medical Terminology

Medical Transcriptionist

10-Key by Touch

15yrs experience in customer service

Skilled in MS excel, word, Power point, outlook, AS400, JDE, Adbooker, CITRIX, Dropbox, Cloud

Education:

Certification of Medical Transcribe Covina Valley Adult School November 2015- Current

Bachelor in Business Administration Westwood College December 2009

Concentration in Marketing and Sales *Deans list

Experience:

Advertising & Sales Coordinator

Digital First Media/Los Angeles Newspaper Group Monrovia, CA Oct 2010-Current

Supports sales staff by making sure deadlines are met, scheduled meetings, prepare reports and preparation of sales proposals.

Order entry

Advertising social media/networking such as SEM & SEO

Creative Design for client’s ad copy to ensure placement, visibility and effectiveness.

Provide customer service through respond to emails, phone calls, and other forms of correspondence.

Demonstrated the ability to multitask in a fast-paced environment

Generate new business through lead lists

Marketing Representative

Gemmel Pharmacy Ontario, CA April 2009-June 2009 Intern

Establishing contact with new accounts

Distributed marketing materials via face to face, email, mail and flyer distribution

Create and execute MBO through increase customer base.

Administrative Assistant/HR Generalist

BagcraftPapercon, Inc. City of Industry, CA Aug 2005-Dec 2008

Provides efficient and professional administrative support to Plant Manager

Organizes and distributes employee benefits for new hires and timekeeping

Assist production with data entry of daily production and inventory.

Plans and schedules meetings, responds to various inquires both external and internal, manages communications via email, phone, etc.

Reviews, analyzes and reports on periodic expenditures.

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