Pamela M. Sweet

**** ****** *** • Metairie, La **001 • 504-***-****

Extensive customer service skills • Accurate, dependable, efficient and skilled in data entry and account balancing • Ability to assimilate new information quickly • Ability to work well both independently and in a team environment • Excellent communication and interpersonal skills

EXPERIENCE:

East Jefferson General Hospital October 2015 - November 2016

Accounts Payable

Prepares express checks as needed

Accurately prepares invoices for processing

Maintains unpaid invoices in an orderly manner

Handles vendor inquiries

Gives special attention to discount vendors

Opens and distributes mail

Prepares checks for mailing

Monthly accruals

Process high volume invoices

Process mileage and travel expenses for entire hospital as well as clinics

Sunshine Media August 1999 – August 2015

Accounts Payable/Production Specialist

In charge of all Accounts Payable functions for corporate and six satellite offices

Maintains and processes mileage and expenses for approximately 70 employees

Coding, entering, and processing checks on a weekly basis

Posting and balancing customer checks and bank lockboxes daily

Reconciling information utilizing Excel

Bank deposits and research financial discrepancies

Scanning and categorizing all sales contracts and distribute to designated auditors

Proofreading of yellow pages prior to print

Administrate the ordering of all white page listings for print

Order and track source books with keying company

Order and track customer video for online platform

Mail 200-400 telephone directories to out of territory customers

Order office supplies for corporate office and six satellite offices

Prepare carrier packages for UPS

Create and maintain meaningful liaison with vendors and suppliers

Assist with special projects

Jani-King of New Orleans October 1995 – November 1998

Accounts Payable & Purchasing

Managed five checking accounts for four regions

Tracked and paid invoices totaling over $400,000 per month

Purchased all supplies for 110 franchise owners n the New Orleans region

Maintained chemical and heavy equipment inventories for all four regions

Cox Cable Jefferson Parish June 1986 – April 1995

Inside Collector/Customer Service

Selected as one of six blue ribbon customer service support team specialists

Researched and resolved customer billing inquiries; collected overdue accounts

Compiled and generated reports; prioritized, scheduled and assigned work

Initiated up to 80 telephone calls daily; programmed automated calling system

Reconciled hundreds of work orders for two reps

Posted 200 payments daily; balanced accounts and compiled deposits

SKILLS:

10-key calculator

Microsoft Excel, Word, Outlook

Oracle

Peachtree Accounting

Telrec

DIAD (industry specific software)

Yellow Magic (industry specific software)

PeopleSoft (industry specific software)

EDUCATION:

Nicholls State University

General Studies

REFERENCES:

References available upon request

Contact this candidate