OBJECTIVE

To obtain a position in a stimulating and challenging environment, where I can apply my experience and education in a way that is mutually beneficial for myself and my employer.

I have recently received my Kentucky State Workers Compensation Staff Adjuster license. I have also received my Kentucky State Agent license for both Life and Health Insurance.

EXPERIENCE

University of Kentucky Plus Account Office

December 2004 through December 2015

Plus Account Off Campus Program Manager

Contacted area businesses to establish the “Plus Account” at their location for the University and Technical College students, faculty and staff.

Installed software and equipment for off-campus businesses and provided relevant training.

Point-of-contact for customer service related questions and issues regarding “Plus Account”.

Developed and generated marketing strategies for “Plus Account” (i.e.: ads, posters, brochures, and window clings using Adobe InDesign).

Utilized Dreamweaver and Drupal to maintain web pages.

Maintained sales and commission spreadsheets and provided monthly financial reports.

Maintained daily, weekly and monthly payment information using CS Gold, Access, and Excel.

Processed and reconciled deposits daily and created cash transmittals.

Performed general office duties and administrative tasks.

Verified student financial aid deposits.

Ensured sales/marketing equipment was up-to-date and provided information to potential customers at various university/college functions.

Processed “Plus Account” refunds.

Provided customer service and telephone support.

University of Kentucky College of Health Science

June 2004 through December 2004

Temporary Account Clerk/Payroll

Assisted the College Budget Officer

Placed orders

Accounts Payable

Entered time

Entered absences

Entered information for new employees

University of Kentucky Distance Learning

December 1998 through August 2003

Budget Officer

University of Kentucky Southeast Community College

July 1992 through December 1998

Account Clerk III

EDUCATION

Bachelor of Business Administration, Lincoln Memorial University, December. 1994

Master of Business Administration, Lincoln Memorial University, May, 1997

REFERENCES

References are available upon request.

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