Project Manager Customer Service

DAN JOSEPH THOMAS, JR.

Mobile: 904-***-****

***********@*******.***

AVAILABLE IMMEDIATELY FOR: Mainframe Senior Applications Development (COBOL)

SUMMARY: Proven information systems professional with extensive & progressive experience in business project management, mainframe applications development, and production support. Strengths include financial application integration and development / department management, with a passion for detail & accuracy. Major industries: financial services, banking, equity/capital markets, ocean transportation.

PROFESSIONAL EXPERIENCE

GOLDENMAR DIET PRODUCTS. LLC 2015 – present

QA/UAT Manager / Website process project manager

Conduct QA and UAT for corporate retail website launching November 2015; analyze process flow and document requirements for developer to program enhancement and efficiency initiatives; setup distributor MLM infrastructure and design auto-assign for web surfers to be assigned a sponsoring distributor upon becoming a new distributor.

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BANK OF AMERICA – ITSM Group 2014 - 2014

Vendor Employee – Project Manager ( TEK Systems of Jacksonville, FL )

Provide project management to transfer system monitoring tools in-house from a 3rd-party external vendor; conducted business unit weekly meetings, documented status between in-house and external parties; maintained updated timeline for implementations; performed QA checkout of migrated tools on go-live weekend.

MERRILL LYNCH / BANK OF AMERICA 2008 - 2014

Assistant Vice President – Capital Markets / Application Development

Provide production support 24x7 for Professional Clearing Corporation of Merrill; respond to system outages with code development & changes; develop programs with CICS / DB2, Mainframe and AS/400 mid-range systems using COBOL; ensure service delivery to meet negotiated SLA-s; provide project management for selected service offerings; using COBOL, convert XML data feeds from 3rd party vendors to internal file structures for client reporting and analytics; create XML outbound files from Merrill internal files for larger client import in data delivery processes; utilize utilities IDCAMS,IEBCOPY,ICEGENER and Z/OS scheduler OPC setup/maintenance.

ATLANTIC COAST BANK 2007 – 2008

Vice President / Manager – Information Technology

Direct application for core banking system from Open Solutions Inc (OSI); develop Oracle queries (SQL) for special projects; manage interaction between business environment and information technology; monitor budget and SLA performance; participate in and lead technology evaluation groups; provide coaching, mentoring, hiring, termination; manage electronic commerce initiatives for PC Banking (Consumer-Business).

OBJECT INNOVATION INC 2006 – 2007

Implementations Management

Implementation of software system “BridgeGate” – extract, translate/transform, load product.

Write EDI interfaces for multiple clients in retail business using “BridgeGate” product and AS/400 mid-range systems; determine client business requirements; code client changes using the

“BridgeGate” system and AS/400 mid-range systems in various environments for external client deployment; develop sales leads for “BridgeGate” software product.

CROWLEY MARITIME CORPORATION 2000 – 2005

Project Manager / Developer

Managed and developed IBM COBOL mainframe legacy accounting, common carrier, and logistics operational system change initiatives from inception through delivery of product updates.

Managed and developed PC COBOL, and UNIX shell scripts for Lawson Financial Systems initiatives in Accounts Payable, Receivable, General Ledger, Billing, Inventory, Purchasing, Treasury Service, also served as systems administrator for financial products suite of Lawson

Managed production initiative for daily file extracts to Citibank and Bank of New York of ACH, EDI-820, Paid Checks, Wire Transfers, FedWire and WorldLink for foreign wire payments (Citibank).

Served on Infrastructure Design Committee for Enterprise-wide system integration projects

Managed and developed automated vendor payment process to be compliant with Federal regulations for notification of deposit enabling accounts payable department to offer ACH as a payment option reducing departmental operating expenses over $100,000 annually, in the capacity of systems analyst and Project Manager for assignment, tracking, and reporting of status and costs

Utilized IBM RUP for application system development and maintenance

Developed and maintained weekly reporting summary of resource programming activities

Developed project estimation template for initial project planning estimates with RUP pilot projects

Originated and managed project plans and business cases from business unit technology service requests

Served on infrastructure development committee for IT planning and control

CITIBANK UNIVERSAL CARD SERVICES 1998 – 2000

Application Development Technical Manager (AVP)

Managed IBM mainframe programming activities of nineteen employees and contract staff while also programming in COBOL and Assembler/370 to maintain-enhance Business Credit Card statementing.

Utilized utilities of IDCAMS,IEBCOPY,ICEGENER and InfoMan.

Derived system change requirements and project priorities for card statementing, ACH, credit and collections, and product marketing business units, coded and developed software – IBM RUP.

Managed resource hiring and termination, and performance evaluations

Created payment processing system enhancement resulting in card client retention and reduced customer service issues

Managed project for AT&T co-branding credit card statementing and billing via MS Project with resource allocation, project deadlines, monitoring and status reporting to senior management of Citibank and AT&T

Coordinated consolidation of card statementing platforms for 3rd party vendors

Responsible for cost center budget and variances

Assistant chairman of infrastructure planning committee and vendor management committee

JM FAMILY ENTERPRISES 1996 – 1997

Senior Programmer Analyst / Project Manager – COBOL mainframe applications

BARNETT BANK 1983 – 1996

Senior Systems Analyst / Project Manager – COBOL and Assembler/370 applications

EDUCATION

M.S., Florida State University ( Statistics / Finance minor )

B.S., University of North Carolina ( Mathematics / Business Administration minor )

PROFESSIONAL DEVELOPMENT

Investment Seminars by Merrill Lynch, Prudential Bache, Barnett Bank, Portfolio Management and Equity Analysis

Human Resource Issues for Managers

Systems Development Life Cycle Management for Project Managers

TECHNICAL TRAINING / SKILLS

MS Project, Oracle SQL, Unix shell scripting, OS/MVS/ESA, DB2, Cobol II, PC COBOL, CICS, FTP, VNC Remote Access, QMF, SPUFI, Expeditor, FileAid, Endeavor, TSO, VSAM, JCL and Procs, Microsoft Word, Excel, Power Point, M&I Deposit System, M&I Commercial Loan System, LeMans Leasing System, AS/400 mid-range systems

COBOL, JCL, PROCS, CA ENDEAVOR, InfoMan, PL/1, DB2, CICS 4, IMS / DL-1

Systems Development Life Cycle (SDLC) Strategic Planning and Implementation; IBM RUP

EDI, ANSI x12, GENTRAN, ACH, NACHA, BRIDGEGATE International

Lawson Financial Suite for Accounts Payable, General Ledger, Treasury Services, Materials and Supplies Inventory Warehousing – Purchasing

Open Solutions Inc – Core Banking Solution ( TCBS/TCCUS) ( Oracle 10GR2 / 11i )

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