Richard Robbins

Overview:

**+ years’ of large-scale E-Commerce User Experience (UX). Proven ability to build and manage UX including recruiting and directing teams of UX Designers, UX Researchers and Front-End Web Developers. Deep expertise in UX Strategy, Usability, Usability Research and Advanced Responsive Web Design.

Directed team to create >2,000 wireframes for 2017 state of the art Lottery Web site.

Designed and launched a regulated UK Online Gaming site, jackpotparty.com

Transformed united.com, a $3 Billion E-Commerce site to a highly navigable, highly rated site. Improved ranking vs competitors.

>10 years’ experience building and managing online interactive products.

Extensive knowledge in the Digital Marketing and Loyalty Spaces, E-Commerce, Online Travel, Online Gaming, Online Lottery, web technologies and processes.

Online Loyalty Program functionality and Web design experience.

UX tools expert including Axure. Certified Scrum Master and Scrum Product Owner

20+ eCommerce and Gaming Patents

Experience:

2008 – November 2016 WMS Gaming / Scientific Games Director, User Experience

Full UX services, Usability Research for Interactive Lottery Division

Massive new Canadian Lottery E-Commerce Design

Branding, Design for new B2C Online Gaming site JackpotParty.com

Responsible for UX, user interfaces, design

2003 - 2008 United Airlines, (united.com)

Senior Manager, Digital Production and User Experience

Manage Production for $3 Billion web site

Responsible for all user interfaces, design, UX testing

Manage team of over 25 persons

2000 - 2002 MyPoints.com

Director of Online Loyalty Production

Build and Direct team of Web Producers

Project Director: Credit Cards, Games

Direction of top Online Shopping site with over 200 merchants 732 Hunter Road, Glenview, IL 60025 acxw92@r.postjobfree.com 847-***-****

Linkedin: https://www.linkedin.com/in/richard-robbins-UX

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