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Customer Service Sales

Location:
Wells, ME, 04090
Posted:
December 16, 2016

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Resume:

James D. Wall

** **** *****’s Way

Wells, ME ****0

Cell: 978-***-****

Email: J acxw83@r.postjobfree.com

OBJECTIVE: To attain a career position utilizing my Class A license. SUMMARY:

Over 8 years in professional driving experience

Motivated, efficient, accurate, and detail oriented.

Over 8 years experience in Customer Service fields.

Proficient with MS-DOS, Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft Outlook, and Microsoft PowerPoint.

A dependable individual who excels in challenging and competitive environments.

Efficient with business inventory, ordering, and money handling.

Experienced supervising, training, and motivating staff.

Knowledge of PC hardware, setup and installation, as well as various peripherals, data entry, and file uploading

A fast learner with a desire to achieve excellence. EMPLOYMENT:

2013-Present Inventory Picker, Delivery Driver, Borealis Bread, Wells, ME Responsible for properly filling orders to be delivered to stores, Packing those orders into a truck for delivery, Using DSD receiving system to check in orders at stores and fill retail displays. 2012-2013 and 2003-2004 Key Trainer/ CSR /Delivery Expert, Domino’s, Gloucester MA Responsible for Customer Service both within the store and upon delivery of product, also responsible for customer service over a multi-phone line system. Key trainer is responsible to train all new employees and support new product rollouts to all current employees. 2010-2012 Nanny, Matt Brown MD, West Hartford, CT

Responsible for daily childcare, meals and household cleaning. Also responsible for bookkeeping and bill paying with online banking systems including wire transfers. Use of reliable vehicle to transport youths to different activities.

2006-2008 Manager, Radioshack, Swampsoctt MA

Responsible for hiring and maintaining staff levels, Training and motivating staff, Meeting aggressive sales goals, Customer Service, Inventory management, Scheduling, Store environment, Training New Management.

2004-2006 Photo Lab Supervisor, CVS Pharmacy, Gloucester MA Responsible for training and motivation of staff, Customer Service, Ordering and Inventory, Processing photos, Implementing Regulations, OSHA Certification, and Driving of Sales. Responsible for getting business accounts for the store, in charge of photo charge card applications, and planograms.

EDUCATION:

2016 Northeast Technical Institute

Commercial Drivers License Training Program

License Obtained: 12/05/2016

Endorsements: Hazmat, Tanker, Doubles & Triples

2010-2012 Central Connecticut State University

Major: Education

-30 Hours of in class observation

2004-2010 North Shore Community College, Danvers/Lynn MA Degree: Associates in Liberal Arts

2003-2004 UMass, Dartmouth MA

Major: Computer Engineering

2000-2003 Gloucester High School, Gloucester MA

General Studies

*Completed Two Semesters of CISCO Systems network certification.

*Business and Personal references available upon request.



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