Deerendra Senior SAP Basis Consultant

acxw79@r.postjobfree.com:acxw79@r.postjobfree.com

Mobile: 201-***-****

Executive Summary:

• Over 11 years of IT experience as SAP Basis Consultant having exposure on ECC, BW, PI, EP, CRM, BPM, SRM, MDM, SLD, solution manager and NWA providing support for larger scale customers.

• Expertise in Installation, maintenance of SAP components, Implementation, upgrades, Production support, SAP roll out projects, SAP HANA and Solution Manager Activities, providing SAP system Upgrades.

• Involved in the production support for major SAP clients located globally played roles as team

lead, process technical expert, Subject matter expert.

• Worked on all aspects of project from Requirement gathering & Analysis, Hardware Sizing,

planning, Business Blueprint, Realization, UAT testing, Integration & Cutover tests, Go-Live

and Post Go-Live support.

• HANA 1.0.64 SP Installation and revision patch update including HANA Database server,

client, Studio, and HANA LCM using hdblcmgui Tool on Sandbox.

• Installation & upgrade of DMIS_2011 component on SLT Replication Server and SAP Source system to get fulfilment for Data Transfer.

• Involved in the version/Enhancement package upgrades and installation tools using SWPM, SUM, SPAM, SAINT, JSPM, OS and Data center migrations.

• SAP Portal - Support Packs, Portal Monitoring, Certificates, SSO, and Patches via JSPM, Business Packages, and Applying SAP license for Java systems.

• Responsible in Solution Manager Installations and upgrade, post steps: solman_admin setup, Basic settings, system preparation, Managed system configuration, LMDB, Technical Monitoring.

• Refreshing the SAP systems using backup & restore method and SAP Inst Export & Import method.

• Daily Health checks and daily monitoring activities like analyzing ABAP dumps, update

monitoring and alert monitors, system traces, lock entries, set alert threshold values and

operation modes.

• Installed SAP Landscape Transformation Replication Server (SLT) on SAP NW 7.02 and

replication enabled from source ABAP, Non-ABAP systems to target HANA DB server.

• Problem solving, analytical, technical and troubleshooting skills and experience in working with public sectors.

Technical skills

SAP

SAP R/3 ECC6.0, EHP7, NW 2004/2007 (NW 640), NW 2004s (NW700),NW7.0,7.3,7.3.1,7.40,CRM7.0EHP2,SRM7.0, EP, XI/PI, BW 3.5/7.0/7.3, Solution Manager 7.1

Database platforms

Oracle 9i/10g/11g, MS SQL Server, Hana

Tools

BR*Tools, Quick Sizer, Vertex

Operating Systems

Windows XP/2003/2008/2012, Linux, UNIX (AIX/ Solaris/HPUX)

OS/Environment

Windows 95/98/2000/2003/XP/2007, Linux

Project Management Tools

MS Project, MS SharePoint, Nintex Workflow, MS-Office

Project Details:

Company: Perkin Elmer, Connecticut Aug 16 to till Date

Role: Senior SAP Basis Consultant

Project: Implementation, Production Support and Maintenance

Responsibilities:

•Perform Pre checks on Target system for Adequate Storage space, Extending Table space

and Tune the SAP and DB parameters.

•Responsible for upgrading ECC from EHP5 to EHP6 and CRM from EHP2 to EHP3.

•Optimize Downtime by considering various factors like Parallel processes, addition of RAM by opting Downtime Minimized Strategy.

•Handled issues seen during Checks Phase and cleared those by fulfilling the requirements like extending Table space and provided required permissions.

•Handling SAP HANA Administration tasks, revision and Patch upgrades. Configured HANA STUDIO, HANA cockpit, CLIENT Tools, Monitoring, administration, integration, Backup.

•Setup system replication for Hana (High Availability / DR setup).

•Involved in the planning the EHP upgrades, coordinating with ABAP and functional teams for SPAU/SPDD corrections and for the functional testing.

•Performed Kernel upgrades, HOST Agent upgrades and application of ABAP and JAVA support packs system in the landscape and add-on through SUM, JSPM, Telnet & SPAM.

•Performed SAP Solution Manager 7.1 from SP8 to SP14 support pack stack Upgrade and configurations like: Post installation activities, System Preparation, Basic Configuration, System monitoring and Alerting, BI Monitoring, PI Monitoring & Technical monitoring.

•Post installation Technical Configuration - SOLMAN_SETUP, LMDB SYNC- SLD, Managed Systems configuration, SMSY, WorkCentre.

•Installed Portal and Supplier Portal systems, Performed the configurations, SSO setup, CTS+ setup, System Definitions, URL change, JCo RFC connections, etc…

•Performed Open Text Vendor Invoice Management add-on support pack upgrade.

•Performed MDM 7.1 sp10 to sp12 stack upgrade.

•BOBJ and BODS 4.1 patch upgrade and post-upgrade configurations, CMC and CMS Administration, managing servers, Security, Promotion Management, License Management, Backup and Restore, BODS integration with SAP and Scheduling and Monitoring.

•Upgrade of Oracle 11g to 12c with Patch set and SBP Deployment.

•Integrated SAP Systems into SLD by configuring SLD Data Bridge and SLD Data Supplier Service in AS ABAP & AS JAVA.

•Daily system monitoring which includes analyzing/trouble shooting of Short Dumps, system logs, ABAP dumps, Monitoring Background Jobs, Lock entries etc.

•Monitoring of RWB, cache memory status, Exchange Profile Parameters and troubleshooting of message failure in XI environment.

•Fiori component upgrade and post configuration.

•Configured SSO, STRUST, and STRUSTSSO2. Imported and Exported Certificated between ABAP/JAVA Stack and Performed ADS configuration.

•Working with the business teams in understanding the requirements and communicating with teams internally for planning and allocating resources and SLA planning.

•Maintained strong working relationships with customers and acted as a single point of contact to customers for knowledge exchange and product updates/implementation.

•Providing Production support in troubleshooting and fixing the high severity issues and documentation of the resolution summary in portals.

Environment: SUSE 11, SAP: ECC 6.0, CRM 7.0,SRM, NW 7.4, Solman 7.1, DB: Hana 1.0 rev 102 and Oracle 11g.

Company: Capgemini

Client: Cargill Jul 2013 to June 2016

Role: Senior SAP Basis Consultant

Project: Installation, Maintenance & Production Support

Responsibilities:

●Production Support performing change activities daily and weekly updates to customer and coordination of tasks to support team members.

●Performed Upgrades of ECC EHP5 to EHP7, NW 7.0 EHP1 SPS3 to 7.3.

●Requested required file systems to be mounted as part of SAP System Setup.

●Performed SAP System upgrades and patched SAP software products including.

●Oracle upgradation from 10.2.0.5 to 11.2.0.4 on AIX environment with all applicable interim, generic and CPU patches using Opatch utility.

●Installed dialog instance to accommodate load for central instance on Suse11.

●Performed VIM open text adds-on upgrade on ECC 6.0 system.

●Upgrading the patches for MDM Console, MDM Server, MDM Import server, configuring SRM and SUS systems in MDM server.

●Expertise in installation of SAP HANA Server based on client requirements

●Responsible for setting up the HANA infrastructure by performing initial checks on hardware for the compatibility with SUSE Linux 11 SP3.

●Involved in the execution of the Hana HW Check Python Script for checking the hardware Consistency with SAP HANA.

●Experienced in System export and import scenarios. Migrated SAP ECC server with oracle database to SAP ECC server with HANA data base by using DMO tool.

●Performed SAP HANA patch revision SP’s 09 to SP’s 102 update including HANA Database, HANA Client, HANA Studio, and HANA LCM using hdblcm/halm Tool.

●Configured Ports 3nn15 and 5nn13 to connect the Customer SAP HANA System.

●Configured SLD Registration with SAP HANA to send Component information to Central SLD.

● SAP SLT server installation and configuration (POC) with latest DMIS 2011 SP09.

●Transactions LTR, LTRC, MWBMON, IUUC_SYNC_MON (Expert Functions) – For monitoring & administration of SLT Dash board.

●Stop and Start of HANA Database with Various tools like HDB, sapcontrol and SAP HANA Studio. Create HANA Schema for Source Systems Defined Data Transfer jobs.

●Performed patching of PI 7.31 components using SUM.

●Handover system to Functional people for Regression testing and supported technical issues which aroused.

●Released system to Business after getting GO confirmation from management.

●Implemented Fiori on ECC system with post configuration steps.

●Worked on Exchange Profile Parameters like adjusting client for ESR, ID, IS.

●Index rebuild to opt the better response time from Database end.

●Analysing dumps and offer relevant fix to the customer.

●Analysing logs of SAP & Oracle to provide the solution in order to fix the issue.

●Installed and configured TREX search engine.

●Analysing various Traces like System, RFC, user, Table, and Performance.

●Managing Lock table in shared memory by allocating memory in Central instance and removed Enqueue table from Application Server.

●Integration of SAP systems into SLD by configuring SLD data Bridge and SLD Data Supplier Service in AS ABAP & AS JAVA Systems.

●Performed day-to-day performance turning like Workload Analysis, Transaction Response Time Analysis, RFC queue monitoring, Expensive SQL statement tuning, Database Growth and Index Analysis, Infocube and Data Load Analysis and Design.

●Configuration of SLDAPICUST in ECC 6.0 to exchange data with PI 7.1 and con-firmed this with SLDCHECK.

●Daily administration, monitoring, troubleshooting and tuning of SAP environment and performance.

●Applied support packages for ABAP and Java Systems and also stack upgrades as part of re-alignment project.

●Reporting the errors, Requesting License Keys, SSCR Keys in Service Market Place.

●Opening connection to SAP, Creating the OSS Users ID’S and giving the authorizations in SMP.

●Gather requirements and Co-ordinate with team on deliverables.

●Knowledge Transfer and provide training to new team members.

Environment: ECC EHP7, BI 7.3, BI 4.0, Portal, SOLMAN 7.1, SRM 7.0, FSCM, CRM 7.0, PI 7.1

Company: Capgemini

Client: Direct Energy Jan 12 to Jun 13

Role: Senior SAP Basis Consultant

Project: Installation, Maintenance & Production Support

Responsibilities:

●Responsible for working on the enhancement package upgrades from ECC 6.0 EHP4 to EHP5, NW 7.0 to 7.4 on Unix server with Oracle databases.

●Having exposure on the solution manager 7.0 to 7.1, Upgrade and configurations like: Post installation activities, System Preparation, Basic Configuration, System monitoring, configured EWA, SLD, alert monitoring in Solution Manager, defined auto-reaction methods, defined thresholds and occurrence escalation using CCMS and System Administration Assist.

●Involved in configuring the systems for EHP upgrade, pre upgrade and post upgrade activities

●Responsible for timely monitoring system including analysing/troubleshooting of short dumps, system logs, ABAP dumps, Monitoring Background Jobs, Lock entries etc.

●Responsible for the background job management, operation modes, SAP profile management, buffer management and transport management in SAP landscape and other areas in SAP basis administration.

●Performed Kernel upgrades and Implemented SAP Notes through SNOTE.

●Performed Oracle patch upgrades, bundle SBP patch and opatch utility update and oracle clients.

●Applied support packages for ABAP and Java Systems and also stack upgrades as part of re-alignment project.

● Expertise in handling the support pack stack list from MOPZ Tool in solution manager.

●Exposure in handling issues on the EWA configuration and system landscape maintenance in Solution Manager.

●Responsible in configuring SLD, Solution optimizer and created JCO destinations in NWA Tool.

●Interacting with customers on the errors reported and provide root cause and provide solutions.

●Working with SAP teams on issues for opening connections and creating the OSS user ID’s and provide authorizations.

●Managing Profiles and its parameters, Creating and monitoring RFC connections.

●Providing solutions for the service desk tickets maintaining ITIL standards using Change Management, Incident Management, Problem Management.

●Documentation of the checklist and best practises for handling the production instances and solutions for team usage in day to day work activities.

●Monitoring Local and global work process overview, checking the system logs and resolving issues.

●Instance, default Profile activation and parameter changing, work process calculation and configuration using the Profile maintenance and settings.

●Responsible for performing system copy and system refresh and Upgrades.

Environment: SAP: ECC 6.0, CRM, SRM, NW7.31, Solman 7.1, Oracle 11g & MS-SQL 2012.

Company: Atos

Client: Stanley. Nov 10 to Jan 2012

Role: Senior Associate consultant.

Project: Maintenance & Production Support

Responsibilities:

●Actively Performed in SAP CRM 5.0 to CRM 7 & BW up gradation version 3.5 to 7.0 EHP1.

●Performed upgrade and Unicode conversion as one single project.

●Performed SAP Installation, Support Pack Installation, Kernel Upgrade, SNOTE, System refresh.

●Installation and configuration of Adobe service (ADS) in SAP EP 7.0.

●Replaced jdk with SAPJVM using Swtichtool.

●As SAP R/3 Basis administrator provided on-going support to the development and Functional teams and help them resolve day-to-day problems.

●Upgradation from Oracle 9i to 10g, Oracle client and Patch upgrade.

●Performed homogenous System copy and DB refresh activities for Quality system in sync with Production system and sand box for training purpose.

●Preparing the technical plans for Support pack installation.

●Analysing Security Notes, RSECNOTES, hot news and providing the suggestion whether to upgrade the system or need apply the notes and based upon customer approval taking the action.

●Monitoring of persistence layer analysis, cache memory status, and trouble shooting of message failure in XI environment.

●Proficient in working with Visual Admin Tool, Telnet Tool, JCMon and Config Tool.

●Ran Configuration Wizard for initial and advanced functional units in PI 7.1.

●Daily production monitoring of servers, background processes, update queue, short dumps.

●Configuration of SSO from R/3 to Portal and between Portal systems.

●Responsible for daily security checks, monitoring unsuccessful logons, monitoring inactive users and locking inactive user in production systems.

●Installed Plug-in and upgraded the latest SPAM/SAINT tool. Deployed support stacks, SCA and SDA's through JSPM, SAINT, SPAM and sapehpi.

●Troubleshooting system problems by analyzing system log update monitoring and lock entries and configured Alert Monitor for System monitoring.

●Release of Transport organizer (SE01), customizing organizer (SE10), workbench organizer (SE09) request, Mass transports, clearing the Buffers, transportation between different landscapes.

●Working on various critical issues and interacting with client and other teams as and when needed.

●Good understanding in Incident Management, Service Level Management, changes Management, Problem Management and investigates on reported outages (ITIL processes).

●Co-coordinating with all the other teams during the time of outages.

●BASIS Production Support Team to find out root cause of the issues and resolve the issues.

●List out the issues and reporting to change team to get the approvals to resolve the critical issues.

Environment: SAP ECC 6.0, R/3 4.7, SCM, CRM 5, SAP NW 640, 7.0 & 7.1, Oracle & Max DB.

Company: Atos

Client: Kraton Aug 09 – Oct10

Role: Senior Associate consultant.

Project: Production Support and Upgradation

Responsibilities:

●Responsible for problem analysis, daily monitoring and troubleshooting security Issues.

●Executed technical version upgrade from 4.7 Enterprise Edition to ECC6.0 EHP4.

●Performed Integration testing, supported UAT testing & post Go Live production support.

●Applied support packages for ABAP and JAVA stack and Monitoring the upgraded SAP system for performance and tuning.

●Performed background job management, operation modes, SAP profile management and transport management in SAP landscape and other areas in SAP basis administration.

●Carried out SAP kernel upgrades in all SAP systems and involved in daily performance monitoring of all production environments.

●Responsible for performing system copy and system refresh and Upgrades.

●Defined and tested recovery scenarios, planned and executed database exports / imports and database copies to create new instances.

●Responsible for user creation/deletion/locking/restriction and user roles and authorizations.

●Automated daily administrative activities include batch jobs, database monitoring, checking database growth and monitoring table spaces with alert notifications using Solution Manager.

●System monitoring for production systems using various t-codes such as SM50, SM12, SM13, DB01, ST03, ST22, SM21, DB02, ST04, ST06, ST02, DB12, DB13, SP01, PU12, and RZ03.

●Responsible for the background job management, operation modes, SAP profile management, buffer management and transport management in SAP landscape and other areas in SAP basis administration.

Environment: HP-UX-11, SAP ECC 6.0, R/3 4.7, SCM, CRM 5, SAP NW 640, 7.0, DB: Oracle 9i

Company: Atos

Client: Freeman March 2008 – July 09

Role: Senior Associate consultant.

Project: Production Support

Responsibilities:

●Responsible for creating user IDs based on a standard naming convention, setting up of new users, modifying user accounts, resetting passwords, locking and unlocking user IDs.

●System Monitoring and reporting of alerts and performance of R/ 3, Analysis and troubleshooting of short dumps.

●Managing lock entries and reporting of update errors.

●Transport Management (TMS) process involving moving change requests across landscape and checking transport logs.

●Installed federated Portal systems, Performed the configurations, SSO setup, System Definitions, URL change, JCo RFC connections, etc…

●Extensively performed java administration using Java (J2EE) Administration Tools - Visual Administrator and Config tool.

●Proactive monitoring and planning for space related problems and requirements.

●Responsible for doing daily monitoring activities like analysing ABAP dumps, Alert Monitors, System Traces, Lock entries.

●Applied Support Packs for ABAP using SPAM deployment of JAVA support packs using SDM (JSPM).

●Analyse & Troubleshoot authorization errors using SU53, ST01 & SUIM.

●Used SU10 to perform mass operations & EWZ5 to perform User lockout.

●Done System Refreshes/ Homogeneous system copies.

●upgrading the patches for MDM Console, MDM Server, MDM Import server, configuring SRM and SUS systems in MDM server.

●Monitored the system logs and ABAP Dumps and fixed the problems when occurred.

●Applied OSS notes manually as well as using Note Assistant (SNOTE)

●Performed Support Packs application activities such as SPAM/SAINT updates, applying support packs, SPAU and SPDD resolutions, add-on/plug-ins installation etc.

●Performed OSS user administration maintained Developer/Object keys and OSS service connections.

●Scheduling standard background jobs and monitoring the jobs status using job overview and rescheduling the cancelled jobs.

●Daily system monitoring and troubleshooting problems, Transports, Performance monitoring/tuning (CCMS), Workload distribution, RFC connectivity, operation modes, Background job management, OS administration, Database Administration.

Environment: Win 2003 R2, SAP 4.7 EE, BW NW 6.40, Database: Oracle 9.2.2

Company: Natek S.r.o

Client: VALEO, Bayen Paris. Nov 06 – June 07

Role: SSO SAP BASIS CONSULTANT

Project: Production Support

Responsibilities:

●Handling day to day issues including Severity one issues which comes from end users.

●Day to day monitoring of systems and reporting to the Management.

●Daily log checks, updates, batch jobs, short dumps analysis, Performance tuning.

●Implementing recommendations provided in the EWA in Customer systems.

●Imported transport requests from development system to Quality and production clients.

●Applied Java Support Packages through SDM.

●SAP Kernel update for entire landscape at regular intervals.

●Applied OSS notes manually as well as using Note Assistant (SNOTE).

●Maintained User Master Records includes creating User ID, assigning Roles, change password, locking and unlocking, etc. using SU01.

●Created and extended data files by using BRtools utility.

●Downloading and applying support packs, patches, notes.

●Monitoring system response times, processes, operating system related issues, memory-CPU utilization and other performance related problems.

●Identifying the ABAP Runtime Errors and suggesting proper solutions.

●Imported and maintained startup/ default/ instance profiles. Performed SGEN activity and STATS run.

●Performed regular admin tasks like system profile parameter maintenance, system monitoring, work process monitoring, system logs and analysing abap dumps.

Environment: HP-UX-11, SAP: 4.6c, Database: Oracle 8.1.7.0

Company : S.V Info Systems May 03 – Oct 06

Role : System Administrator

Responsibilities:

●Assembling and configuring PC’s.

●Installation and Configuration of Windows 2000 Server/NT Server/Workstations, Linux Enterprise Editions.

●Configuration, Trouble Shooting and Maintenance of network systems (LAN)

●Configuring Active directory services.

●Installation, Configuration & Administering of DFS, DNS, DHCP.

●Installing and setting up Client/Server Networks.

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