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Customer Service Graphic Designer

Location:
Yorba Linda, CA
Salary:
25.00
Posted:
December 16, 2016

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Resume:

DAMON WONG

Telephone: 714-***-**** • E-mail: acxw6i@r.postjobfree.com

Portfolio: www.damonwongdesign.com

SUMMARY OF QUALIFICATIONS

A highly focused and dedicated professional with excellent qualifications as a GRAPHIC DESIGNER and WEB DESIGNER. Combine outstanding interpersonal skills with highly developed creative talents and computer skills. Exhibit a flexible attitude, performing successfully independently or as part of a cooperative team effort. Consistently complete all projects on time, within budget, and to the satisfaction of clients. Key Strengths Include:

• Create effective websites that incorporate eye-catching graphics and videos as well as effective e-commerce sites

• Design distinctive branding for use throughout multi-media marketing campaigns

• Adept at using SEO, Google Adword campaigns and mobile apps to increase web traffic Areas of Expertise Include:

PRINT PHOTOGRAPHY WEB & MULTIMEDIA

Brochures & Promotions Photography Web Site Design Catalogs Re-Imaging Video Creation

Training/ Tech Manuals Photo Restoration Video Editing PROFESSIONAL EXPERIENCE

FOUNDER Damon Wong Design (damonwongdesign.com) - La Habra, CA Manage all aspects of this self-owned, full-service graphics and web design company. Continually prospect for new clients while delivering excellent service to established customers. Create marketing campaigns for clients that promote brand identity through printed materials, signage and websites. Implement CMS system and e-commerce shopping carts into customer websites through open source platforms, including WordPress, Joomla, Zen Cart and Amazon. (2001 to Present)

• Generate eye-catching, effective designs that enable clients to increase sales by up to 10%

• Developed long-term relationships with clients in multiple industries, including personal trainers, a mirror artist, a light lab, a furniture retailer/e-commerce company and a bicycle shop

• Incorporate Goggle AdWords campaigns on clients’ behalf, and track metrics using White Hat practice

• Design social media campaigns that incorporate Facebook, LinkedIn, YouTube and Google+

• Film, edit and upload video testimonials onto client websites and YouTube CRM ADMINSTRATION, GRAPHIC - WEB DESIGNER/ CONSULTANT Light Laboratory, Inc. - Anaheim, CA Redesigned this photometric testing laboratory’s website to meet current standards. Worked closely with the company owner, management, and the Marketing and Customer Service Departments to determine the scope, structure and visual design of the new website. Created a marketing plan to promote the company through the website, e-mail, mobile campaigns and social media. (2013 to 2016)

• Created specialized marketing campaigns to reach the lab’s target clients, i.e. architects and companies in the manufacturing and entertainment industries

• AdWords campaigns. Set measurable goals and tracked trends using Google Analytics White Hat practice

• Updated and maintained the company’s two full e-commerce sites Microsoft CRM Online:

• Created workflows, entities, views, reports, mail merge, email templates

• Created products, bundles and seven price list

• Import data into accounts, leads, contacts and products

• Administration: added, update and delete users, security roles and create teams Continued . . .

resume

DAMON WONG Page 2

PROFESSIONAL EXPERIENCE (Continued)

GRAPHIC DESIGNER Tri Zone, Inc. - Los Alamitos, CA Oversaw all stages of graphic design projects, from initial concept through completion. Identified, handled and prepared production orders for shipment. Posted goods, issued deliveries, printed packing lists, and completed all paperwork associated with shipments. Assisted with front-end operations. Ensured customers were completely satisfied with finished products. (2010 to 2012)

• Applied Adobe Creative Suite 5 to create print and web advertisements

• Made banner ads for a triathlon retail store, as well as advertisements for e-commerce sites and industry magazines

• Acquired expertise in postal and commercial shipping methods and procedures

• Ensured all projects were completed on-time and within budget WEB & GRAPHIC DESIGN SUPERVISOR Nightscaping, Inc. - Redlands, CA Directed a team of 3 graphic designers in developing the company’s website and completing projects for this outdoor lighting company and its clients. Built, protected and preserved Nightscaping’s corporate brand by ensuring consistency within all marketing materials. Filmed and edited videos for incorporation into websites. Created pricing spreadsheet to efficiently update and distribute price sheets. (2002 to 2009)

• Responsible for print marketing campaigns and promotional collateral for distributors and sales representatives using QuarkXPress, InDesign, Photoshop, Excel, Word, PowerPoint, Flash, Fireworks, Dreamweaver and Final Cut Pro

• Completed projects for a variety of clients, including landscape contractors, architects and landscape designers in the US, Canada and Mexico

• Incorporated SEO strategies to align marketing activities and improve business operations by improving productivity and reducing resources

GRAPHIC SPECIALIST New Horizons Learning Center - Santa Ana, CA Produced technical and educational materials for students. Designed and laid out technical manuals, training programs and course catalogs. Worked closely with technical writers to ensure all written material was presented in an optimally effective manner. (1992 to 2001)

• Maintained graphics for over 100 training courses, as well as the annual course catalog

• Composed technical manuals for PC and Macintosh software

• Streamlined concept through the design process, reducing turnaround time by 35% EDUCATIONAL BACKGROUND

B.A. Degree/Graphic Design • California State University, Fullerton Studies/Motion Design • Art Center of Design, Pasadena SOFTWARE SKILLS (Include)

Windows & Apple/Mac OS • MS Office Suite • Adobe Acrobat • InDesign

• Photoshop • Illustrator • QuarkXPress

HTML (5) CSS (3) • Dreamweaver • Fireworks

Final Cut Pro • Sound Track Pro • Audiacity • Compressor MS Dynamics CRM Online • Internet Research • Keyboarding to 50 wpm



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