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Medical Assistant Customer Service

Location:
Georgia
Salary:
15.00
Posted:
December 16, 2016

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Resume:

SHEENA N. KILLINGHAM

**** ******** ******, *********, ** 30274

C: 678-***-**** acxw5o@r.postjobfree.com

Profile

Skilled Certified Phlebotomist with good knowledge and understanding of development factors specific to the order of draw. Who remains calm and effective in extremely difficult and stressful situations. Strong belief in the importance of companionship and support in patient care to all ages.

SKILLS

Draw blood Specimen collection

CPR/First Aid Certified Tubule feedings and medications familiarity Patient-focused care Compassionate caregiver

Feeding assistance expert Wound care specialist

Dementia and Alzheimer\'s knowledge Companionship and emotional support EDUCATION

Certified Phlebotomy Technician, (May 31, 2016)

National Healthcareer Association # A5M7S2Q7

Phlebotomy Technician, 2016

Life Solutions for Health- 4789 Flat shoals parkway Decatur, GA 30034 NNAAP: Certified Nurse Aide, 2009

Covenant CNA School - 1 Baltimore Place NW Atlanta, GA 30308 CNA Certificate: Certified Nursing Aide, 2009

World Outreach Medical Institute - 4650 Memorial Drive Decatur, GA 30032 Medical Assistant Certificate: Medical Assistant, 2005 Olympia Career Training Institute - 1750 Woodworth St. NE, Grand Rapids, MI 49525 CERTIFICATIONS

First Aid Certification

Certified Phlebotomist

Certified Nurse Aide

Professional Experience

Leasing Consultant, 01/2016 to 09/2016

Saddlebrook Apartments- NuRock Property Management - Alpharetta GA Trained and motivated leasing staff with sale techniques to market and boost rental applicants. Set up and explained applications to future residents completed their financial, sent the application to

processing.

Customer Service. Answered phones. Contacted customer to follow up on rental leads and inform them about promotions and discounts for new residents. Viewed the apartment model and property amenities with future residents. Daily Office Operations- completed resident file, renewal, move-ins, nightly reports and maintenance work orders. Open and closed the office daily. 2nd Shift Supervisor-Security Officer, 02/2014 to 02/2016 SecurAmerica LLC - Atlanta GA

Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors. Detected suspicious activities and watched for criminal acts and rule infractions. Monitored and authorized entrance and departure of employees and visitors. Circulated among visitors, patrons and employees to preserve order and protect property. Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.

Monitored and reported suspicious activities to local authorities. Secured all doors in the office and main building after hours. 3rd Shift Supervisor- Security Officer, 06/2013 to 02/2014 The Guardian Protective Services, Inc – Atlanta, GA Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors. Monitored and authorized entrance and departure of employees and visitors. Circulated among visitors, patrons and employees to preserve order and protect property. Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.

Monitored and reported suspicious activities to local authorities. Denied entrance to the building to unauthorized persons. Secured all doors in the office and main building after hours. Certified Nurse Aide (CNA), 10/2010 to 12/2014

LivHome - Sandy Springs, GA

Maintained accurate records of patient care, condition, progress and concerns. Monitored vital signs, such as blood pressure and pulse. Responded appropriately to the physical, emotional and developmental needs of patients. Tested and recorded blood glucose levels.

Updated information about clients\' medical history, drug history, complaints and allergies. Assisted patients with bathing, oral hygiene, grooming, feeding and elimination. Helped patients move in and out of beds, baths, wheelchairs and automobiles. Obtained household supplies and ran daily errands. Maintained a clean, healthy and safe environment.

Certified Nurse Aide (CNA)/Medical Assistant (MA), 04/2009 to 12/2011 Private Caregivers INC. - Atlanta GA

Maintained accurate records of patient care, condition, progress and concerns. Monitored vital signs, such as blood pressure and pulse. Responded appropriately to the physical, emotional and developmental needs of patients. Tested and recorded blood glucose levels.

Obtained information about clients\' medical history, drug history, complaints and allergies. Helped patients move in and out of beds, baths, wheelchairs and automobiles. Scheduled and accompanied clients to medical appointments.



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