Curriculum-Vitae

Kushal Kumar

VPO Ghurkari

Teh&Distt. Kangra,

Himachal Pradesh - 176001

Mobile: 931-***-****,981-***-****

Email: acxw1h@r.postjobfree.com

Current Location- Kangra HP

Current Profile- L1 -Engineer

Carrier Objective

Being a part of the Information Technology Revolution, I want to obtain a

challenging and responsible position in a professionally managed company

offering advanced opportunities that will develop and actively utilize my

acquired Professional qualification, Technical skills, Abilities,

Experience and knowledge so that I can work with Zeal, Initiative and

Business instinct for the growth of the company.

Project Detail & Work Experience

Organization : - HCL Infosystem Ltd.

Experience : - Nov 2007 to Feb 2008

Project - BBMP (Broad Band Multiplay)- BSNL

V Responsible for E2E delivery of BBMP network in BSNL

V Devices deployment (installation and commissioning) in RSUs.

V ATP and HO to customer and NOC post delivery.

V Customer interaction for project plan and review.

V Vendor management for I&C.

Current Organization : - HCL Comnet Ltd.

Total Experience : - Feb 2008 to Till Date

Job Profile : - L1 Engineer on client on site for all

types of Network & Technical

Problem resolution.

Current Project:

Punjab National Bank (RRB).- Feb, 2008 to Till date

Punjab National Bank is a professionally managed bank with a track record

of over 100 years. 2nd largest banking network in India having more than

6000 nodes throughout the country & abroad, Punjab National Bank is serving

over 5 crores customer.

Presently taking care of RRB NC and Branches in Kangra,

Hamirpur,Una,Chamba as Engineer, It's a Network with, location across the

Himachal. Implementation using Cisco routers, Cisco switches on E1 line

with RF, ISDN or VSAT as a backup and EIGRP as routing protocol.

Taking care of Complete Network requirements for all the customers like

PNB,RRB, ICICI, LIC, Mahindra Finance,Coorporation Bank, SyndicateBank,

FCI, UBI, NIC,NIA etc.

Roles and Responsibilities as an Engineer:-

V Monitoring Core links of the RRB Network. In case the links goes down

first priority is to check whether the alternate link is working and also

get the trouble ticket book with the ISP.

V Handling All VSAT's Quarries' like New VSAT Orders, Dispatching of

material and installations of VSAT's. Co-coordinating with different

venders (HCL, Hughes, Airtel, Tata and BSNL), for VSAT's Dispatching,

Delivery and installations.

V Attending the Customer calls coming at NC Helpdesk &

troubleshooting/resolve the LAN/WAN problem at the RRB Branches on daily

basis remotely by looking at various aspects of the problem. In case the

primary as well as backup link of a remote site is down,we have to

coordinate with the Field Engineer and VSAT service providers to get the

same resolved.

V Implementation of ISDN PRI BRI RF & VSATS Solutions for providing a Back

up Connectivity at each node of Bank's Network.

V Maintenance of LAN & WAN Setup for the NC and its branches

V Support provide for Commissioning and Maintaining the Lease line for RRB

intranet

V Coordination with organizations such as, Cisco Systems,Bandwidth

provider (MTNL/BSNL, VSNL, Reliance, Bharti), Network Equipment Supplier

.

V Extending support at helpdesk and L1 level to ensure smooth co-

ordination.

V Timely follow up of critical issues and regular updates to management as

well as Sr. Engineers which Helps in reducing the down calls and

escalation.

V Preparing all type of reports (daily, monthly, quarterly and yearly) and

sending to customer as well as our manager. Taking care of down time and

SLA.

Technical Certification

V Polytechnic Diploma in Computer Sci &Engg from Govt. Polytechnic College

Kangra (HP)

V A COMPTIA N+ coaching from NIIT Dharamshala

Educational Qualification

V Bachelor Degree from Himachal Pradesh University Shimla.

V MCA from Sikkim Manipal University

Personal Attribute

V Eager to learn new technologies Ability to deal with people.

V Willing to work in 24X7 environments Team facilitator.

V I have Strong willpower, good stamina and self-confidence,

V I am intelligent, mature, hard working and responsible,

V I am innovative, open minded and creative.

V I am strong team player

Specialities

V Network Implementation /Troubleshooting skill to include high end

Cisco router 17XX, 18XX, 26XX, 37XX, 38XX & Switch 29XX, configuration

and network monitoring.

V Familiar with Lease line, ISDN, MPLS VPN network and WAN communication

technology PRI, CH E1.DSLAM, OCLAN SWITCH,MULTIPLEXER,BNG ROUTER.

V Experienced in providing technical support to large and critical IT

systems on Cisco router since last 7 years.

V knowledge of Hardware troubleshooting,

.

.

Personal Details

Father's Name : Sh. Prem Sagar

Date of Birth : 4st Jan 1983

Nationality : Indian

Religion : Hindu

Sex : Male

Language Known : Hindi, English,

Hobbies : Working on computer,

Listing and Singing Bollywood Song.

Declaration

I hereby declare that all the above-furnished information is true to best

of my knowledge and belief.

Kushal

Kumar

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