D. Naomi Ball
acxw0s@r.postjobfree.com
PROFESSIONAL SKILLS SUMMARY
During my administrative career, I have demonstrated and proven my capabilities in the workplace (both in the private and public sector) while improving the knowledge base in the fields of administration, information, communications, and facilities financing (reinsurance). A public speaker, leader and team player who earned multiple-excellence awards, and went on to develop and manage a board approved corporate information center. Developed and participated in a corporate mentor program.
PROFESSIONAL EXPERIENCE
Johns Hopkins University 1999 – Aug. 2015
Office and Title: Johns Hopkins Children's Center – Office of Communications & Public Affairs,
Senior Administrative Coordinator
Managed the day-to-day administrative, operations and logistics to include calendars, travel, events and conferences, symposiums, executive and general meeting:
The calendar is high priority and ties into our strategic goals and objectives. I set-up and participated in general and executive meetings. Upon opening the new children’s center facility; working with the director I developed the Chairman’s invite criteria (on excel spreadsheet) for his symposium. During that time I was charged with carrying out two additional events: Family Centered Care (50-60 participants), and Faculty, Staff and Family Day with 1,300+ participants. I led these projects and managed every aspect from name tags to facilities, to catering. I managed appreciation token gifts to major donors to the children’s center.
Arranged for travel; both ground or air transportation and modify where necessary. Develop relationships with sponsors of conference to promote our mission:
Established working relationships with hotel management and vendors who provided services, supplies or equipment for conferences and events.
Reconciled expenditures utilizing the SAP system; aid in preparing new fiscal budget:
Processed all personal, project and operation expenditures through the SAP system.
Handled confidential information to Human Resources.
Distribution manager for pediatric publications:
Hopkins Children’s magazine is published once or twice each year, and is extremely important to our donors and health care audiences. The specialized publications (6+) that are generated directly from our office have distribution databases that I developed and managed. In addition, I managed a faculty and staff list serve database.
Contract with vendors and independent contractors (editors, writers, print and distribution) to produce written materials for distribution to our audiences, to include website vendors:
I facilitate special and general projects for any number of 14 divisions; from letterhead to brochures sent to specific audiences. I train staff on best approach to complete projects. Keeping abreast of processes, policies, and requirements, I manage all vendors and contractors, and negotiate projects and services for the Hopkins Children’s Center and website. All contracts are processed through a SAP system.
Above average performance, detailed oriented capabilities, ability to cultivate people, and a strong knowledge base are essential skills for this position:
My performance reviews of five years have averaged 97%. ( I have copies.)
D. Naomi Ball
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Connie Lee Insurance Company (Connie Lee) 1988 - 1998
A Reinsurance - Facilities Financing Financial Guarantor (Owned by Student Loan Marketing Association – Sallie Mae)
Office and Title: Product and Corporate Development, Senior Corporate Information Analyst
Second of six founders of this start-up corporation, Connie Lee Insurance Company, a $2 billion+ financial guarantor, specializing in higher education and health care municipal bonds
In the development stage:
Worked directly with the SVP, Product Development to develop the equity product offering for Connie Lee’s market niche. I was the only administrative person on this project ; fulfilling obligations to open this business to the public.
Upon opening Connie Lee’s doors for business:
Worked directly with the SVP, Underwriting, to develop and manage the underwriting due diligence process which resulted in the acquisition of the corporation’s $1 billion reinsurance portfolio. Monitored and reported on the corporation’s $1 billion reinsurance and investment portfolios utilizing an ORACLE system for the first two years of operations.
Developed, through written proposal, the Connie Lee Insurance Company Information Center (CLIC), and the corporate file system (FICUS); deemed the best in the municipal bond industry under due diligence procedures:
CLIC, the mainstay for corporate research, entailed providing analytical and general business information to all corporate environments; with decision making tools comprised of, but not limited to, 40% information systems technology and 60% knowledge management methodology. Presented and reported on requirements for two budgets to senior management.
Worked directly with underwriting officers:
Investigated and reported on institutions during the pre-approval process for funding higher education and health care municipal bond projects.Performed industry assessments for management (including Board of Directors) on established and new products. Substantiated corporate strategic planning by identifying issues that affected the bottom-line and compliance with general business and municipal bond industry standards (and confidential issues).
Operations:
Closed $1 billion in municipal bond deals during Connie Lee’s 10 years of operation by verifying the debt service schedule. Tracked and reported on corporate investment portfolio in the first 2 years of operation.
Hired administrative staff and negotiated their salary:
Handpicked all the administrative staff for Connie Lee and negotiated their salary with senior management.
D. Naomi Ball
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EDUCATION
B.A – Administration and Marketing
Sojourner-Douglass College
TECHNICAL SKILLS
Trainer:
Trained and/or negotiated training contracts for corporate staff.
SOFT SKILLS
Communicator and Negotiator:
As a knowledge management practitioner I cultivated personnel to achieve the corporate agenda.
Able to influence outside audiences and clients to ensure objectives, budgetary constraints and requirements are accomplished. Presented and persuaded executive management to ‘buy into’ plans by presenting realistic, enterprise resource planning.
Contract negotiations with supply chain for all information, information systems, and published resources.
Represented corporate president at community-based projects and events.
Advocate, interact and maintained relationships with industry analyst and community-at-large in order to keep abreast of the most ‘value-added’ policies, procedures, and technology.
PROFESSIONAL TRAINING, HONORS AND CERTIFICATE
Certificate training:
--Google and Google Applications --Microsoft Project Management
Enhanced certificate training:
--Microsoft Word --Excel --Advanced Excel --Access –PowerPoint --Internet
Oracle trained and practitioner for 10 years
Basecamp training
JHU Women’s Network Steering Committee Board – Vice Chair Communications - Print
Qualified - Maryland Life, Health and Accident Representative
SCORE Business Plan Workshop
AMA Management/Supervisor Training Certificate
Connie Lee Corporate Productivity Award
Developed Corporate Mentor Program
Connie Lee Division Award
Student Loan Marketing Association (Sallie Mae) Excellence Awards