Ahmed Sayed Mohamed

Nasr City, Cairo, Egypt (Main Home)

Al Wukair, Doha, Qatar (Recent Home)

Mobile: +974-********

E-mail: acxvyf@r.postjobfree.com

Personal Information

Nationality: Egyptian.

Birth Date: 12/03/1970.

Marital Status: Married.

Military State: Exempted.

Objective

I seek a job which meets my work history and which will give me the

opportunity to enhance my qualifications.

Work History

A. Doha Insurance Company.

(Qatar) - From 2008 to 2015 (7 Years)

As Insurance Expert Consultant:

. Open files for customers; transfer the cars to get repaired.

. Meet customers' satisfaction index.

. Perform monthly meetings with all staff to sustain and follow-through

the continuous improvement.

. Check all invoices after repairs, the prices of spare parts, and make

repair orders.

. Performed individual trainings to the staff to hold up their awareness

and enhance their skills.

. Consult accidents with court cases.

B. Qatar Insurance Company.

(Qatar) - From 2007 to 2008 (1 Year)

As Motor claims Surveyor:

. Check accidents cases.

. Give approval to change or repair spare parts.

. Responsible of handling customers' complaints.

C. Abdullah Abdulghani & Bros. Co. W.L.L. (AAB) [Toyota Dealership].

(Qatar)- From 2005 to 2007 (3 years)

As Body shop In-Charge:

. Responsible of body shop operations.

. Set and monitored realistic and achievable service performance

targets.

. Conduct analysis of key performance indicators (productivity,

efficiency, utilization, labor sales, labor gross profit, parts

sales/repair order, labor sales/repair order) and expenses.

. Receive all accident cars for repair.

. Make order for new spare parts.

. Check quality of dents repairs before transferring to painting

section.

. Fix all new spare parts, final control, road test

. After the repairs get accomplished, explain the job done & costs, and

deliver the cars.

D. Electronic Service Center - Wahdan [Mercedes-Benz & Skoda (Sub-

Dealer)].

(Egypt) - From 2002to 2005 (4 Years)

As Workshop Engineer & Body Shop In-Charge:

. Acknowledge customers and receive cars and open job cards.

. Make estimation for repair.

. Follow up dent repairs, and check all parts repair.

. Check quality of dents repairs before transferring to painting

section.

. Check and fix all new spare parts.

. Final control and road test.

E. Hossam Abu El-Fotouh - BMW (Body Shop).

(Egypt) - From 1990 to 1997 (7 Years)

F. Ezz El-Arab Service Center (Body Shop).

(Egypt) - From 1998 to 1999 (2 Years)

G. Akhbar Al-Youm Academy Service Center (Body Shop).

(Egypt) - From 2000 to 2003 (3 Years)

Education

High School:

Galal Fahmy Technical Institute (Automotive Engineering)

From 1985 to 1990 (May 1990)

Languages

Arabic: Mother tongue.

English: Good spoken and written.

Qualifications & Skills

. More than 18 years experience in After Sales Dealerships.

. More than 7 years in Insurance companies (Motor claims).

. Computer, MS office and Internet skills.

. Outstanding Management skills.

. Outstanding Interviewing and Presentation skills.

. Outstanding Negotiation and Communication skills.

.

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