SHEILA A. GALLIGAN

Nashua, NH / 603-***-**** / acxvw3@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

Knowledgeable in labor law, payroll and human resources policies and procedures.

Developed and enforced company policies and procedures.

Implemented and managed health, life, dental, disability and 401(k) plans.

Exhibited a solid work ethic while working independently with little direction.

Macy’s, Nashua, NH 11/12 to Present

Customer Service Representative/Fine Jewelry Sales

Part time to temporary full-time employment in Fine Jewelry and Customer Service while looking for employment in the field of human resources and/or payroll.

Wingate Healthcare, Needham, MA 8/15 to 9/15

Human Resources

Temporary position to help Human Resources Manager get department up to date.

Nashua Housing Authority, Nashua, NH 7/13 to 3/15

Executive Assistant/Human Resources Manager

Advised management and employees of state and federal employment law compliance.

Effectively interpreted policies and procedures.

Responsible for the coordination and oversight of workman’s compensation claims. Served as a liaison between the employee and the insurance carrier to develop an efficient return-to-work plan for employees receiving workman’s compensation insurance.

Conducted new hire on-boarding and orientation.

Reviewed and researched discrepancies of payroll data to reconcile timecards and ensure accuracy of payroll.

Responsible for reporting and processing personnel and payroll data.

Provided a variety of administrative and secretarial skills of a confidential nature to the Executive Director and other departments, when necessary.

Coordinated employee and Board member travel; activities, logistics and services for meetings.

Prepared and distributed meeting packets for monthly Board of Commissioners meetings.

Provided direct supervision of clerical support staff; responsible for selection, performance, evaluation, and discipline of subordinate employees.

Responsible for benefit administration, including enrollment, termination, orientation, COBRA and problem resolution for health, retirement, and dental plans. Coordinated additional benefits through outside sales.

Maintained large file system, including personnel records.

Planned corporate events.

The Bergeron Agency, Nashua, NH 7/05 to 6/11

Administrative Assistant/Retention Specialist

Provided a high level of customer service to policyholders while responding to inquiries, policy changes, complaints and misc issues within a strict time frame.

Accountable for preparing, invoicing, monitoring and timely collection of premiums on broker policies.

Prepared and processed daily bank deposits.

Served as liaison for the commercial department by resolving issues between the agency, policyholders & brokers.

Significantly improved office organization, created & maintained new filing system to expedite research.

Assisted in hiring of new employees by advising on employee selection & reference checks.

Mortgage Partners, Inc., Amherst, NH 5/03 to 3/05

Human Resources Manager

Developed and managed the Human Resources department for three-hundred employees.

Reorganized four multi-state payrolls to ensure compliance with state and federal labor laws, while saving a considerable amount of money by restructuring payroll guidelines.

Processed payroll for commission, weekly and bi-weekly payroll functions for up to three-hundred employees through ADP.

Developed and enforced company policies and procedures to increase productivity.

Administered company health, COBRA and 401(k) plans.

Conducted employee orientations, investigations, disciplinary procedures and terminations.

Bay State Industrial Welding & Fabrication, Hudson, NH 8/95 to 1/98 &

Human Resources Manager 12/00 to 7/01

Implemented and managed health, life, dental, disability and 401(k) plans.

Saved a significant amount of money through research and analysis of both employee benefits and commercial insurance.

Monitored and processed insurance claims relating to commercial and workman’s compensation insurance.

Responsible for interviewing, screening and the orientation of new administrative and construction personnel.

Created and enforced policies and procedures manual.

Processed ADP payroll for over sixty employees.

Warren Power Systems, Hudson, NH 1/98 to 11/00

Human Resources Manager

Coordinated recruiting of manufacturing and office personnel.

Supervised and trained administrative support personnel.

Acted as benefits coordinator: health, dental, life, disability insurance, 401(k) and workman’s compensation.

Accountable for multi-state ADP payrolls and government report processing for over one-hundred employees.

EDUCATION:

Bridgewater State University, Bridgewater, MA

Bachelor of Arts Degree

Notary Public, State of New Hampshire

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