Customer Service Manager

Tracey Horner

Berrien Springs, MI *****

******.****.******@*****.*** - 256-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Assistant Manager/Cashier

Dale Mini Mart - March 2015 to June 2016

Production manager's assistant

Jawad collection - April 2014 to December 2015

Business Owner/Manager

Firewood Inc. - Bitely, MI - April 2007 to November 2012 I was the one who made all the cold calls to new clients and I obtained all the business license. Payroll and taxes. I could also operate a chainsaw and wood splitter. EDUCATION

Basic

Niles Senior High School

Business management and accounting

Southwestern Michigan College

SKILLS

Customer Service (10+ years), Multi-Line Phone System (10+ years), Cash Handling (10+ years), Call Center (5 years), Sales (5 years)

ADDITIONAL INFORMATION

I am a fast learner who is willing to follow directions. I have 15 plus years of customer services and account management skills as well as experience in the sales Dept and telemarketing field. I have been lucky enough to have jobs that are both in management and business. I have done taxes for H&R Block and Jackson Hewitt.

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