GLORIA I. BLANTON

*** ******** **** *****: 919-***-****

Patrick Air Force Base, FL Email: acxvug@r.postjobfree.com

Project Management Specialist

A top-performing Executive Administrative Assistant with over 27 years of experience in various industries. Consistently communicates with personnel and executive level managers to outline detailed organizational goals and plans for achievement. Actively participate in high-level decision making and Lean Six Sigma projects, delegating tasks according to project design skills and ensuring adherence to project timelines and budgets. Highly skilled in providing operational support to all levels of administration within an organization through effective communication, strategic planning and accurate reporting. Proven track record of cross-functional collaboration to collect accurate information for reporting and process updating.

Areas of Expertise

Lean Six Sigma Project Designs

Operations Management

Strategic Planning/Analysis

Data Collection & Reporting

Logistic Management

System Improvement Evaluation

Research Design

Life Cycle Logistics

Collaboration & Communication

Team Leading Skills

Lean Process Improvement

English & Spanish

Professional Experience

MCCANN SCHOOL OF BUSINESS AND TECHNOLOGY, Shreveport, LA Sep 2016 – 2016

Part-Time Business Professor

Educate students in a variety of online and in-classroom university courses, providing instruction, evaluation and mentorship to ensure students achieve professional academic goals.

Develop curricula based on various learning styles, ensuring all students are given the opportunity to thrive within the learning environment.

DEPARTMENT OF THE TREASURY; BUREAU OF FISCAL SERVICES, Philadelphia, PA Aug 2013 – Jul 2014

TeleTrace Technician

Communicated with clients on solutions for Social Security Income and Veteran Administration benefit income loss or misdirection through the Automated Clearing House network; provided resolutions for all discrepancies through negotiation and mediation.

Researched discrepancies through collection, tracking and analysis of financial data to identify problem areas and implement financial and accounting policies and procedures outlined by the Department of Treasury.

Acted as principal support for management business process in charge of redesigning business processes for PMOB, incorporating new technology within the department and redesigning space utilization for improved distribution of physical assets to lean processes; streamlined department efficiency by 33%.

Conducted appropriate file and records searches to identify inaccuracies and anomalies, presenting recommendations for resolution based on interpretation and adaptation of applicable regulations.

Awarded Employee Performance award.

WOODFOREST NATIONAL BANK, Sanford, NC Oct 2012 – Jul 2013

Retail Banker

Performed all routine banking transactions and associated communications as primary action officer.

Maintained bank account signature card systems, deposit tickets and check stock orders as well as monitoring status and assuring payment.

Consistently examined and audited client accounts through accounting documents to ensure all transactions were in accordance with pertinent laws and regulations.

Professional Experience Continued…

MIAMI-DADE COUNTY PUBLIC SCHOOLS, Miami, FL Jan 1989 – Jun 2011

Executive Administrative Assistant for Facilities Operations and Maintenance (Jan 2000 – Jun 2011)

Evaluated and audited long-term contract expenses and revenues valuing $500K, resulting in reimbursement for M-DCPS for $150K due to overpayment; analyzed program data using administrative control of long-range strategies for major program elements, composing and presenting study findings and recommendations to various stakeholders.

Spearheaded all decision-making on relevant contracts covering 400 schools and multi-million dollar budgets; develop step-by-step flowcharts to guide the preparation of process planning.

Designed and implemented process improvements that resulted in District savings of $10M+ over 10 years, resolving deficiencies that were diminished by 50%.

Produced reports to improve profitability, reduce costs, streamline operations and enhance customer service through analyzing and defining long-term milestones and requirements for 52 departments in the district.

Spearheaded a team in the evaluation of FEMA financial reports to identify no-reimbursable items caused by Hurricane Catherina and Wilma; evaluated $4.5M accountability in each event, computerizing records for accountability.

Performed executive budget analyses through collaboration with executive staff to conduct studies and Six Sigma Project to analyze the findings and produce appropriate recommendations for operating programs.

Consistently maintained inventory of supplies, reviewed all purchase requests to determine validity and justification of spending.

Identified financial and operational irregularities and problems in records, subsidiary ledgers, appropriations, obligations at facilities and contractor level that lacked documentation and did not comply with financial policies.

Formulated and executed a budget for departmental management offices; prepared estimates, tracked obligations and compared to operating budget to develop algorithms and monitored accounting systems.

Developed and implemented public school enrichment programs and oversaw travel programs for students, faculty, parents and administrators within the Division of Life Skills and Special Projects department.

Expedited school repairs by an estimated 30% through analysis of contractor performance by time over task.

Recuperated $154K through forensics payments analysis and streamlining entire departments.

Previous positions include Human Resource Administration Assistant for WLRN Public Radio and Office Manager at Whispering Pines Elementary School for Miami-Dade County Public Schools and University Adjunct Professor for Carlos Albizu University.

Education & Training

Master of Business Administration, Nova Southeastern University, Miami, FL

Bachelor of Public Administration, Florida International University, Miami, FL

Lean Six Sigma Excellence Green Belt, Nova Southeastern University, Miami, FL

Lean Six Sigma Excellence Black Belt, Nova Southeastern University, Miami, FL

Volunteer Experience

American Red Cross, Louisiana Red River Flood & South Carolina Flood, 2015 – 2016

American Red Cross, Presidential Medal of Recognition

Army Corps of Engineers, Red River Regional Visitor Center, 2015 - 2016

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