Sr Quality Engineer / Operations / Maintenance
Resume:
Christopher Bisda
Queen Creek, AZ 85142
acxvu5@r.postjobfree.com
SUMMARY OF PROFESSIONAL EXPERIENCE:
Honeywell Inc.
Sep 2014 – Present Sr. Quality Assurance Engineer
• Extensive knowledge of customer and supply base management and knowledge of regulations and industry quality standards.
• Interfaced globally with Engineering, Sourcing, and Production departments to analyze information and implement action plans required to ensure alignment with quality standards, specifications, and manufacturability.
• Developed tighter quality controls and Quality Improvement Plans (QIP) to reduce PPM and increase customer satisfaction.
• Highly experienced in reviewing engineering drawings, Engineering Change Orders (ECO), diagrams, and technical specifications.
• Provided guidance with quality inspectors and ensured product and process compliance through audits, Continuous Improvement projects, and Kaizen events.
• Coordinated with multifunctional teams in the use of the system driving Corrective Action Requests/Reports (CAR’s) to completion.
• Managed the customer return process reducing a backlog of over 70 units as well as establishing process improvements to sustain fast turn-around time and low to no backlog aged over 3 days.
• Collaborated with Vice President to develop recommendations and action items to implement and execute efficiently. Worked extensively with Operations to redesign reporting metrics, giving greater visibility to specific performance drivers.
• Effective problem-solving, leadership, interpersonal and communication skills using tools such as Lean, Six Sigma, and Risk Management.
Honeywell Inc.
Mar 2011 – Aug 2014 Workflow Specialist/ Lead Mfg. Test Technician
• Performed as the resident expert responsible for assembling and testing the Health Usage Monitoring System (HUMS) product line to ensure quality product to various customers both government and commercial.
• Implemented various quality tools including Root Cause Corrective Action, functional test application strategy, and overall process control from a risk mitigation approach.
• Continuously improving the production line in work flow to incorporate “Lean” enhancements.
• Consulted and collaborated with the engineering group for improvements of the HUMS product line. United States Navy
Aug 1997 – Aug 2009 Electronics Tech Supervisor
• Twelve years of military experience in United States Navy as an electronics technician.
• Work center supervisor responsible for scheduling and ensuring maintenance was performed to quality standards on various military communications systems.
• Conducted training of entry level technicians on troubleshooting techniques, installation and repair, and alignment on multiple systems including the set up and testing of test equipment and communications systems.
• Managed the installation, operation, and maintenance of the first 2M Micro-Miniature/MTR electronic repair program for the United States Navy in the Middle-East region. SKILLS: Microsoft Office Suite, Microsoft Lync/Skype, Aero PDM, Net Inspect, SAP, CAWS (Counterfeit Avoidance Workflow System), and eCATS (electronic Corrective Action Tracking System). EDUCATION/ CREDENTIALS:
• University of Phoenix – Bachelors of Science in Information Technology (Oct 2012)
• Green Belt Certified (Awarded Aug 2015)
ACHIEVEMENTS:
• Received six Honeywell Bravo awards for improving work flow, cycle completion time, employing new policy requirements, and fostering teamwork and diversity.
• Awarded five Navy & Marine Corps Achievement Medals for outstanding service.
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