Pamela Reynolds

**** ******** **., *********, ** 93010 ● 805-***-**** ● acxvmy@r.postjobfree.com

https://www.linkedin.com/in/dynamicmanagementprofessiona

Management Executive

Administrative Operations ~ Personnel Leadership ~ Regulatory Compliance ~ Record-Keeping

Training & Development ~ Financial Administration ~ Human Resources ~ Schedule Development

Profile

Operations leadership expertise spans strategic planning and direction, quality assurance, compliance, customer service, P&L management, decision-making, and employee engagement. Extensive personnel leadership experience spans training/instruction, coaching, mentoring, motivating, team-building, and performance management. Highly skilled at connecting with and managing people from diverse cultures and backgrounds. Possess a strong blend of technical and managerial acumen, as well as sharp communication and interpersonal skills. Demonstrated strengths in working within stringent deadlines and fostering cohesive relationships with key stakeholders to accomplish organizational goals.

Selected Achievements:

Recipient of Top Female Executive Award

Earned and maintained 3.84 cumulative GPA during dual Master’s degree program while working full-time.

Transformed underperforming Broadview University staff into a high-performance, student success-oriented team by creating annual performance objectives and providing influential guidance and constructive feedback.

Function as Program Evaluator for Accrediting Council for Independent Colleges and Schools.

Effectively restructured and improved curriculum as member of Utah Curriculum Review Board of Massage

for six years.

Honored as 2009 Program Leader of the Year for instrumental role in growing university program by 800%.

Recognized as 2008 Instructor of the Quarter based on consistently high ratings of 4.8 to 5.0 on student evaluations.

Professional Experience

Angelic Rainbow Enterprises LLC 2016

Employee Connection Specialist/HR Manager

Structure Human Resource Department for company.

Develop, recommend and evaluate staff development of organization using Paychex, Lynda.com and Skillsoft.

Develop and maintain human resource system.

Responsible for personnel file compliance.

Establish organization’s policies, procedures and practices for personnel matters.

Ensure agency compliance with current employment legislation.

ITT Technical Institute, 2013 to 2016

Registrar

Spearhead all aspects of department operations for student records management including course schedules, degree audits, credit transfers, and file integrity.

Apply well-developed leadership skills toward supervising, mentoring and directing Records Coordinator.

Santa Barbara Business College, Ventura, CA, 2011 to 2013

Academic Affairs Manager

Delegated tasks to academic department staff and led preparation of campus course schedule.

Served as member of executive team, which was accountable for ensuring adherence to accreditation requirements and preparation of campus growth plan.

Pamela Reynolds Professional experience continued

Hired, trained, directed and managed all faculty.

Monitored student attendance and proactively instituted strategic plan to optimize student retention.

Broadview University, West Jordan / Layton, UT, 2007 to 2011

Dean of Students (2010 to 2011)

Led full-scope operations for career school offering 14 degree and diploma programs.

Supervised, mentored and supported academic staff comprised of Coordinator, Registrar, Associate Dean, and Student Services Coordinator.

Contributed sharp organizational skills toward directing creation of campus master schedule and annual plans

Steered strict compliance with quality education standards, accreditation criteria, ADA, and diversity goals.

Demonstrated considerable skills in human resources by hiring qualified staff, administering training, and delegating workload.

Increased registration and student retention by training staff in new software to achieve accurate tracking.

Education

MSM in Managerial Leadership & MBA

Minnesota School of Business / Globe University, 2010

Bachelor of Science

Brigham Young University, Provo, UT

Certifications & Training

Management in HR & Leadership Effectiveness Certification

Member of SHRM & PHRM

Notary Pubic

Member International Women’s Leadership Association (IWLA)

Member American Society of Administrative Professionals

Member National Association of Professional Women (NAPW)

Candidate, Certified MOS (Microsoft Office Specialist) – completion 2017

Candidate, PACE certification (Professional Administrative Certification of Excellence)-completion 2017

Training:

Small Group Facilitation and Leadership … Managerial Communications … Organizational Effectiveness

Strategic Organizational Leadership … Business and Organizational Communications … Human Resources

Technical Skills

Microsoft Office Suite, Excel, Word, PowerPoint, Outlook

Six student tracking information systems

Google Apps

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