Customer Service Administrative Assistant

Letícia dos Santos Puig Vieira

Dual Citizenship (Brazil, Spain)

Rio Grande do Sul, Brazil

Mobile: +55-51-997**-****

Email: acxvlz@r.postjobfree.com

Skype: leticiapuig

WORK EXPERIENCE

Jan 2010 – Today Business Manager

Porto Alegre, Brazil FP Industry Consulting

- Review of service agreement, cost management and issuance of electronic invoices.

Dec 2013 – Jun 2015 Legal Assistant

Porto Alegre, Brazil Castro Barcellos Lawyers Associate (descrever)

- Production of legal pieces with jurisprudential

research;

- Control of procedural deadlines and quantitative reports of volume and values for improvement of the workflow;

- Internal database and client feed.

Apr 2010 – May 2013 Owner Partner

Vitória – ES, Brazil Pilates Studio

Over to 40-50 students and a team composed of 3

professionals.

Gross monthly income US$ 2500

- Financial management (costs and accounts payable and receivable), staff, inventories, assets and commercial contract with suppliers

Sept 2007 – Jun 2008 Commercial Analist

Vitória – ES, Brazil Dorking Brazil Ltda.

Export company of granite, marble and slab.

- Contact with international clients (USA, Canada, Belgium, China, Japan, Taiwan, France, Spain, South Africa, Switzerland, Italy and the Netherlands) for material selection, purchasing procedures, invoice preparation, warehousing and shipping procedures;

- Responsible for selecting and sending samples;

- Follow-up of shipment closures.

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Apr 2007 – Aug 2007 Administrative Assistant

Vitória – ES, Brazil Dorking Brazil Ltda

Export company of granite, marble and slab.

- Customer service and reception;

- Admission support to the Board (preparation of

meetings, scheduling and travel control);

- Preparation of completed shipping documents and

shipment reports;

- Send samples to customers.

EDUCATION ATTAINMENT

MBA Business Management MMURAD – Fundação Getúlio Vargas / Vitória – ES, Brazil May 2011 – Jun 2013

Tertiary University Center of Vila Velha (UVV) / Vila Velha – ES, Brazil.

Feb 2002 – Jul 2006 Full Physical Education Degree (descrição da formação em inglês)

INTERNATIONAL EXPERIENCE

San Francisco, USA Business English classes

Kaplan International Center

Jul 2013 – Ago 2013

Barcelona, Spain General Spanish classes

Don Quijote

Apr 2012 – Jul 2012

LENGUAGES

Portuguese Native

English Fluent (English classes for 15 years and TOEFL preparatory in progress).

Spanish Advanced

French Basic (start classes in Jun 2016)

REFERENCES

Mariana Gobira Logistics Coordinator

Dorking Brazil

Mob: +55-27-999**-****

Pablo Pessi Associate Lawyer

Castro Barcellos Lawyers Associate

Mob: +55-51-336*-****

Floreal Prometheé Owner Partner

FP Industry Consulting

Mob: +55-51-998*-****

Contact this candidate