Customer Service representative

Shamequa Jennings

*** ************ *** **** ****, SC 29560 843-***-**** acxvl0@r.postjobfree.com

Education

High School Diploma from Eastside High School in Greenville, SC

Experience

****-****

Customer Service Rep Sykes

Attracts potential customers and business by answering product and service questions; suggesting information about other products and services.

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Maintain financial accounts by processing customer adjustments.

2014

House Keeping Specialist Fairfield INN

Keep storage areas and carts well-stocked, clean, and tidy.

Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met.

Prepare rooms for meetings, and arrange decorations, media equipment, and furniture for social or business functions.

Purchase or order groceries and household supplies to keep kitchens stocked, and record expenditures.

Disinfect equipment and supplies, using germicides or steam-operated sterilizers.

Request repair services and wait for repair workers to arrive.

Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items

2013

Delivery Specialist Papa Johns

I have the necessary math skills to give any customer back the proper change.

Gained the proper etiquette and patience, when dealing with customers.

Performed other clerical receptionist duties such as filing, photocopying, and faxing.

References

Available upon request

Contact this candidate