Accounts Payable Customer Service
Resume:
Derrick D. Evans
**** ****** **** ******* *****, MD 21244 acxvj7@r.postjobfree.com
Dear Potential Employer,
One of the most important qualities required of an effective manager is the ability to set objectives and then organize the efforts of others to achieve them. Whether it’s discussing goals and expectations with co-workers and employees, or negotiating collection programs with overdue accounts, the ability to communicate is the key to my success.
With more than 15 years of hands-on management experience, including in-depth collections, accounts payable, accounts receivables, billing, merchandising and retail expertise; I can create and implement programs and projects that focus on cost control and productivity. I possess the leadership skills needed to motivate a staff to its full potential. Innovation and results characterize my efforts to boost bottom-line figures. Please take a moment to review a sample of my professional accomplishments.
•Reduced delinquency rate on portfolio of 30 million in 2002.
•Named Manager of the Month for reducing past due accounts
By 10% in 2013.
•Maintained a delinquency rate of 5.5 for the year of 2013 while increasing cash flow.
•Trained billing and collections on AMS system to provide outstanding customer service.
Not only will you find me to be a highly motivated leader, but also a willing and enthusiastic team player, dedicated to the achievement of my group. You may depend on my solid work ethic, flexibility, and determination in pursuing goals.
Please allow me to offer my skills and experience to your organization. I am eager to learn more about your company, its goals, and the contributions I can make to further its success. Thank you for your time and consideration.
Sincerely,
Derrick D. Evans
DERRICK D. EVANS
3409 Ripple Road Windsor Mills, MD 21244 410-***-****
PROFILE
I’m a versatile manager with over 15 years of experience. A natural leader with outstanding financial research training, communications, information systems, analytical and reporting skills. I possess excellent interpersonal and department building skills.
EXPERIENCE
Element Fleet Management Feb 2016- May 2016
Sparks, Maryland
Accounts Payable Team Lead (Contract)
Supervises and manages employees as it relates to all projects or related work, establishes performance requirements, clarifies responsibilities of those supervised, conducts performance appraisals and plans for individual employee development.
Leads team of accounts payable associates in their daily functions; including following up on a variety of escalated issues and working to research and resolve them in a timely and accurately manner. Performs day-to day AP duties such as preparing and processing accounts payable checks, reconciling, and payments.
Leads problem solving initiatives to identify and solve root cause problems in the invoice processing process. Works with the AP team members to develop analytical problem solving skills among the team.
Develops and manages the inventory control operations as it pertains to receipts research, inventory adjustments, returns, shrinkage and cycle counts.
Monitors Accounts Payable workloads and backlogs, directing AP staff and taking appropriate action to maximize vendor discounts, produce efficient and timely vendor payments, and timely record expense and liabilities.
Participates in the design and implementation of the Enterprise Resource Planning (ERP) system and the development and implementation of streamlined processes and best practices for the AP function.
Oversees the AP processes, procedures and team, including but not limited to compliance with policies and procedures, payment terms, exception management, and vendor management.
Acts as a liaison between the AP team, distribution centers, retail stores, merchandising, supply chain, finance and accounting to effectively manage the Company’s relationship with its vendors, including vendor setup and maintenance, inventory discrepancies, etc.
Creates operational and functional objectives and work plans and delegates assignments to the team. Develops and monitors metrics, reporting and the performance of the AP team.
Keeps supervisor informed of important developments, potential problems, and related information necessary for effective management. Coordinates and communicates plans and activities with others, as appropriate to ensure a coordinated work effort and team approach.
Performs related work as apparent or assigned.
Laureate Education Inc. May 2014- Jan 2016
Baltimore, Maryland
Accounts Payable Specialist
Audited new originations to ensure each finance transaction is properly booked in Accounting System.
Developed an understanding of a wide variety of new and existing finance programs, an expertise of existing systems/technology, and learning new systems as they evolve or are developed.
Applied upgrades, advance payments and other fees received in conjunction with transaction funding.
Processed payment transactions via ACH, wire and/or checks, including funding’s, quarterly renewal sharing, bundled payments, money and miscellaneous payments, customer refunds, partnership collections.
Processed trade payable vouchers in accordance with company approval authority guidelines in Automated Payables System.
Verified that PO’s had the proper value and approved before processing all incoming invoices.
Ensured that all incoming payments were processed to the correct accounts/ GL codes before month end.
Processed employee expense reports according to internal guidelines, and perform related Accounts Payable (AP) departmental duties as needed.
Maintained Accounts Payable (AP) vendor records and master files, as well as invoice filing system, W9 records.
Administered company purchasing card program to include receipt, reconciliation, and payment.
Responsible for the timely issuance of Form 1099 including addressing any IRS “B” notices promptly.
Maintained the outstanding check listing to assist with Unclaimed Property Reporting laws.
Balanced to Cash Apps through the nightly reporting process.
Imaged transaction files to make images available to all employees in the database.
Tracked originals to ensure they are properly sorted stamped and filed in correct fireproof safe and storage facility.
LCC International Inc. May 2006- May 2014
McLean, Virginia
Accounts Receivable & Accounts Payable Manager – (Telecommunications Co.)
Accurate and timely processing of vendor invoices and employee reimbursement.
Ensured timely payments of invoices, resolution of issues and successful implementation of department goals and initiatives.
Additional responsibilities include communicating and escalating issues to the CFO, leading process improvement initiatives within Accounts Payable, and assisting management in identifying and implementing process changes in order to improve timelines of payment while ensuring data integrity and compliance.
Provided ongoing support to the Accounts Payable team.
Responsible for all incoming revenue based on total company aging.
Obtained daily balances of company loan from Wells Fargo.
Responsible for daily comparison of the AR to GL transfer.
Worked closely with company auditors on delinquent invoices and monthly audits.
Communicated directly with client contacts for updates on invoice payments.
Prepared and distributed daily and monthly productivity and accounts receivable reports.
Negotiated and directs the collections of accounts receivable.
Assisted Project Managers and Sales Managers with project billing and invoicing.
Facilitated work processes with all departments for better customer service.
Held quarterly accounts receivable meeting with accounting, sales and billing department.
Participated in Sales meeting as a financial trainer for accounts receivable portfolio.
Analyzed customer financial statements.
Worked closely with collection attorneys on high profile and sensitive collection situations.
Reconciled customer billing and deductions.
Reported directly to the Vice President of Finance & CFO.
Prepared cash forecasting, month-end, bad debt reserve recommendations and write-offs reports.
NCO Financial Systems, Inc. May 2002- May 2006
Baltimore, Maryland
Collection Manager
Provided leadership and coaching to a team specific to risk initiatives.
Proven ability to oversee the development and implementation of new process/procedures as well as revising existing process and procedures to build efficiencies in risk practices.
Produced weekly and monthly reports and summaries for the senior leadership team.
Coordinated and direct investigations of those situations involving potential losses as directed by the senior leadership team.
Worked with local, state and federal authorities, whenever possible, to assist in the collection/investigation efforts of internal matters and/or dealers.
Conducted training and coaching daily/weekly/monthly on collection techniques, legal and administrative remedies, and compliance issues.
Monitor employee performance and provide feedback timely.
Build constructive working relationships characterized by a high level of cooperation, and accountability.
Used, integrate and distribute periodic corporate, division and branch data to the field as a basis of comparison, motivation and accountability.
Provided dealer performance assessment to assist in review of pending Credit Committee decisions as needed.
Recommended initiation of litigation to Legal and Collections and track all litigation matters and those charged-off accounts that are placed with collection agencies.
Actively advise and guide outside counsel as to direction of litigation and ensure that cost and fee containment policies are followed.
Managed a unit of 25 Collection Specialists for debt collection division.
Obtained bankruptcy and skip-tracing information on customers.
Set department goals and provided staff training.
Worked closely with collection attorneys on high profile or sensitive collection situations.
Responded to legal department inquiries relating to bad debt write-offs.
Prepared and distributed daily and monthly productivity and accounts receivable reports.
Reported directly to the General Manager.
Education
Paul Lawrence Dunbar – Senior High School – Baltimore, Maryland 1989
Computer Skills
MS Excel for Windows 95, 7.0, 07
MS Word 1 & 2, 7.0, 98, 07
FACS Systems
CRS Systems
Proficient on Auto-Dialer
Oracle Database
PO Database
Intacct / Quickarrow
PeopleSoft 9.0
PeopleSoft 9.1
OnBase
NetSuite
GEAC
Quickbooks
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