IT Specialist
Resume:
ENGELBERT ABESAMI S
I T S P E C I A L I S T
P R O F E S S I ONA L S K I L L S
Hardware: Windows PCs, Server, Laptops, Tablets, and Smartphones. Mac Pro, iPad and iPhone devices. Chromebook and Android devices. Linksys Switches and Routers. D-link Switches and Routers. TPlink Switches and Routers. Firewalls
Platforms: Windows 7, 8.1 and 10. Mac OS and iOS. Chrome OS and Android OS. Ubuntu Linux OS.
Networking: LAN, TCP/IP, DNS, DHCP, VPN, VOIP, Windows Network Infrastructure, Windows 2008/2012 Server, NAS/RAID, Active Directory, Printers, Routers and all peripherals
Applications: Microsoft Office Pro 2010/2013/2016/365, Adobe Products, CorelDraw, and other medical and school applications. P R O F E S S I ONA L E X P E R I E NC E
IT Specialist / Dallas Metroplex International Church Audio-Visual Engineer 9780 Ferguson Rd, Dallas, TX 75228 2011 – present 469-***-**** www.dmichurch.org
Work Day every Sundays only.
Duties include setting up and maintaining Desktops, laptops, Mac/Ipad, & printers and other peripherals.
Keeping an accurate, updated inventory of all technical devices, hardware, and audio visual equipment.
Break-fix technician.
Web Designer and Developer. Graphics Designer.
Audio and video editing.
Configure, test, maintain, monitor, and troubleshoot hardware, software and audio visual equipment.
Wireless networks and security.
All IT related works.
IT Specialist Dallas Services (Day School and Eye Clinic) 2014 – 2016 4242 Office Parkway, Dallas TX 75204
214-***-**** www.dallasservices.org
Duties include setting up and maintaining Desktops, laptops, Servers, Mac/Ipad, & printers and other peripherals.
Responsible for diagnosing and resolving hardware, software and end user problems including removal of hacked tools and viruses.
Break-fix technician.
Responsible for networking, design, installation and maintenance services.
Keeping an accurate, updated inventory of all technical devices, hardware, and equipment.
Maintain Mail Exchange Server.
Setup, configure and maintain of private cloud storage from hack and viruses.
In-depth knowledge of Crystal Practice Management Software for Optometric Office and Childcare Manager Software for Day School.
Install and test network cabling and network peripherals.
Wireless/LAN Network security including virus/malware removal.
Connect remotely over the internet.
A competent and reliable IT
support technician with 10 years
extensive experience of
providing specialist technical
networking, security and
resolving any complex IT
technical issues that are raised
to the service desk. A proven
ability to administer and control
the operation, configuration,
and maintenance of computer
systems, as well as having an
eye for the detail and able to
multitask under pressure. Can
relate well with people at all
levels and has the flexibility of
working as part of the team or
on my own.
953 W Cartwright Rd Apt 208
Mesquite, Texas 75149
acxvcr@r.postjobfree.com
Upgraded all computers from windows 7/8/8.1 to windows 10.
Maintain the companies network infrastructure.
Configuration and testing of any new hardware and software.
Involved in the rollout of software updates and patches.
Configuring and managing backup & restore procedures.
Communicating with third party technical specialists.
Identifying & reporting on the budgetary implications of IT projects and upgrades.
All IT related works.
Computer Hardware/ NEO.COM Computer Shop
Software Technician 673 Alido Subd. Ph 2 Virgen Delas Flores 2005 – 2016 Baliwag, Bulacan, 3006 Philippines
639********* acxvcr@r.postjobfree.com
Duties include setting up and maintaining Desktops, laptops, Servers, Mac/Ipad, & printers and other peripherals.
Configure, test, maintain, monitor, and troubleshoot hardware & software.
Break-fix technician.
Keeping an accurate, updated inventory of all technical devices, hardware, and equipment.
Maintain computer work station and server setup including removal of hacked tools and viruses.
Deploying new hardware, server backups & evaluating new software & security risks.
Custom-built PC assembly for gaming customers.
Connect remotely over the internet.
Wireless/LAN networks and security including virus/malware removal.
Install and test network cabling and network peripherals.
Responsible for software updates and patches.
Upgraded all computers from windows 7 to windows 10.
Maintaining a wide range of computer hardware and software programs.
All IT related works.
IT Specialist Dr. Robert Alan Woodward
(Medical Office) 500 Turtle Cove Blvd Ste 110A Rockwall, TX 2012 – 2013 Dr. Julio Olivieri & Associates
874 Ed Hall Dr Ste 102-103 Kaufman, Tx
Contact person: Lou Losanes - 972-***-****
Duties include setting up and maintaining Desktops, laptops, Mac/Ipad, & printers and other peripherals.
Configure, test, maintain, monitor, and troubleshoot hardware & software.
Maintain computer server and work station setup.
In-depth knowledge of Practice Fusion and Amazing chart for medical office.
Configure, maintain, monitor, and troubleshoot EMR from server to workstation outside the network when Doctors visit patients.
Wireless/LAN Network security including hacked, virus/malware removal.
All IT related works.
Customer service
Highly analytical
Problem solving
Troubleshooting
Available upon request.
E DU C A T I ON
Associate Degree Samson Institute of Technology
March 1996 Manila, Philippines
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