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Manager Management

Location:
Baltimore, MD
Salary:
140000
Posted:
December 14, 2016

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Resume:

SUMMARY

A highly motivated and determined problem solver, technical manager and business consultant with excellent business acumen, analytic and management skills. Spent 6 years working as a business and data analyst for a mid-size consultancy for UK and US government clients. Spent 5 years progressing from project manager to portfolio manager, leading the delivery of best in class fraud detection solutions. Spent 7 months as director of services providing law enforcement agencies with cutting edge analytics and case management solutions.

Green card holder

EXPERIENCE

April 2016 to October 2016 Wynyard Group

Director of Services

Organizational responsibilities

Line and resource management:

Managing up to 10-15 direct reports assigning resources and overseeing a variety of projects

Best practice delivery definition:

Defining and implementing repeatable estimation, forecasting, resource management, delivery and support processes and models

Building and training a strong services team

Establishing communications and processes to align sales, services and product management

January 2005 to April 2016 BAE Systems (Applied Intelligence)

Business, IT & Data Consultant & Project, Portfolio & Proposition Manager

Organizational responsibilities

Line and resource management (08/10 – 04/16):

Managing up to 6 direct reports plus multiple projects; team sizes 3-8; as many as 20 at any time

Heavy involvement with resourcing, balancing requirements, skill sets and priorities

Best practice delivery definition (03/13 – 04/16):

Collating lessons learned across project portfolios to identify best practices vs repeat stumbling blocks, feeding proposal assurance to end a 2 year period of consistent over-runs from under-estimating.

Building and steering US bank, insurance companies and government fraud detection projects (08/10 – 04/16):

US state healthcare fraud waste and abuse prevention solution (04/14 – 04/16)

Leading contract closure and delivery of first managed service solution in domain and territory with a total value over $5M.

US insurance Social Network Analysis (SNA) solution (02/14 – 04/16)

Owning second US insurance implementation and standardizing North America solution, resulting in an approach producing 10-20% cost reductions for repeat deliveries.

Canadian banking SNA Internal Fraud Monitoring solution (02/12 – 12/14)

Running delivery of first implementation of new solution for first bank in new territory, creating a footprint at the customer resulting in follow on business valued over $2M.

US banking SNA Anti-Money Laundering (AML) solution (9/13 - 02/14)

Managing delivery of first POC using SNA in AML investigation.

US banking SNA First Party Fraud solution (08/10 – 07/12)

Overseeing transition, change and support of first US banking fraud solution.

Working on projects for large central UK and US government agencies (01/05 – 08/10):

Analytics and Methods Office (09/06 – 08/10)

Rapid development and prototyping of semi-automated mass scale and graph analytic techniques, using traditional and cloud computing technologies.

Produce consistent approach to developing analytic background models and data handling strategies.

Evaluation, quality testing, ingest, cleansing, fusion and analysis of terabytes of data.

Presentation of techniques and results at multinational conferences.

Super computer implementation of techniques described above.

TEAK BEAM (05/06 – 08/06)

Lead business continuity and change management for data migration, and security during the elaboration phase of a release of a large business critical system.

Capture, elaborate and control requirements, use case scenarios and acceptance criteria for data migration, user interface and a multi-level security solution design.

SITv3 (06/05 – 11/05)

Produce user guide and training package to deliver to system recipients.

Rollout system to partner government agencies, co-ordinate work with client staff, lead operator training to use the system, and enable business change.

BPMS (01/05 – 05/05 & 11/05 – 05/06)

Business process mapping and assessment, statistical analysis and stakeholder management.

Scope (including CBA), define and embed interim, mid-term and future improvement processes for use of measurement and metrication in processes.

SKILLS

Analysis

Mass scale data evaluation, quality testing, ingest, cleansing, fusion and analysis.

Data quality

Identification of issues, raising awareness in order to remedy problems and minimize impact.

Requirements definition and system design

Requirements capture for definition of scalable, reliable data-driven systems using the most appropriate technologies for the given circumstances.

Business change and user support

Process improvement, change management, training and support for business critical systems.

Business & Solutions Consulting

Requirements and capability analysis and solution definition.

Project, Product & Account Management

Delivering IT product requiring client specific customizations and integration.

Definition of best practice in delivery methodology and application of assurance.

Scope of work definition, bid management, expectations and stakeholder management and vendor and procurement contract negotiation.

Alignment of sales, services and product management teams to deliver best viable solution.

EDUCATION

1999 to 2003 The University of Nottingham Nottingham, England

BSc (Hons) Electronic Commerce & Digital Business

INTERESTS

Keen sportsman particular interests: rugby, skiing, snowboarding, squash, golf and indoor climbing.

Frequent reader interested in history, psychology, finance and fiction.



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