Frank B. Dail

**** *.*. ** *********, NC ***** ● 252-***-**** ● acxv5g@r.postjobfree.com

OBJECTIVE

To expand my knowledge and experience in human resources in order to provide the best services for my employer.

EDUCATION

East Carolina University, Greenville, NC

Bachelor of Science in Biology December 2013

Master of Business Administration December 2016

EXPERIENCE

East Carolina University Transit October 2010-Present

Safety and Training Manager December 2015 to Present

Hired and trained new operators

Restructured and modernized the training program

Developed new training methods and evaluated the efficiency of those methods

Frequently reviewed operator driver license background record and CDL Medical Certification

Completed required drug testing as part of FMCSA regulations

Trained new training team to assist with new employee training and development

Monitored training budget and verified training time cards for employees

Maintained and continually developed departmental employee database

Conducted EEO and ADA sensitivity training for department employees

Utilized vehicle video surveillance system to determine retraining and disciplinary requirements

Maintained and updated ECU Transit website using Common Spot

Conducted safety inspections in the office

Scheduled all training sessions and work schedules for trainers and new employees

Reviewed employee certifications regularly

Assist employees in building positive business relationships with co-workers and supervisors

Training Supervisor August 2013-July 2015

Trained and worked with a group of trainers to train new employees on safe operation of transit vehicles

Monitored weekly and monthly training costs

Developed new training methods and evaluated the efficiency of those methods

Maintained ADA accessibility on all transit vehicles

Scheduled all training sessions

Instructed employees on the operational guidelines of Pirate Express

Maintained accurate information in ECU Transit’s database

Communicated with other universities to organize an annual transit competition

Frequently reviewed operator driver license background record and CDL Medical Certification

ECU Transit Operator Trainer August 2012 – August 2013

Trained new employees on safe operation of transit vehicles

Performed performance appraisals on operation of transit vehicles

Conducted ADA compliance training for transit employees

Improved training program by studying current methods and making modifications

Operations Supervisor August 2012 – December 2015

Act as a field supervisor of daily operations of university transit system

Supervise over 80 employees

Liaise with emergency services during states of emergency to ensure evacuation of attendees

Ensure customer service satisfaction to passengers

WORK HISTORY

Frank Dail Farms, Inc. October 2006- October 2012

SKILLS

Microsoft Access

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Kronos Software

Interpersonal Skills

Time Management and Scheduling Conflict Management

Training and Development

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