LINDSEY R. ALTRINGER

**** **** **** *****

Minneapolis, MN 55428

PROFESSIONAL EXPERIENCE

•Financial Analysis skills: Bookkeeping; budgeting, billing, general ledger, bank deposits, petty cash signer, accounts receivables/ payables, bimonthly payroll administration, state tax forms issued (CRPs), hiring packets, proficiency in Timesource and briefly in Kronos, background checks (MN/federal), transcribed meeting minutes.

•Communication skills: proficient in oral and written skills, friendly customer representative, ongoing communication with families and focused on resident satisfaction, employee liaison between site and corporate policy, resident council meeting, orientating and training new employees to promote employee retention, interacting with residents and families, attending corporate meetings, working directly with Hennepin County Social Workers for Elderly Waiver/CADI.

•Program Coordinator: Administered dementia program creating 11 activities per day to meet needs for all levels of dementia to promote participation and involvement, trained and implemented for hospice program, attended Collaborative Care meetings to address behavioral issues, delegated task assignments for assistant and care associates, review individual needs service plans, managed department budget for supplies, entertainment, social events and outings, trained staff how to successfully involve residents and create moments of success.

•Life Enrichment/Activity Director skills: creating daily activity schedule, recommendations for Alzheimer‘s patients, resident visits, risk assessments, promoting overall wellness, family advocating, vitals checks, reportable events data, creating monthly activity calendar, hire entertainers, organize volunteers.

WORK HISTORY

Revenue Cycle Reimbursement Billing Specialist October 2016-present

Mckesson Med-Surg Division Golden Valley, MN

●Performs healthcare information and medical claims processing, healthcare billing and collection services; contact insurance companies to verify eligibility coverage. Process, correct or adjust claim as necessary.

Customer Service Representative III September 2013-July 2016

(Dept closure/layoff )

McKesson Med-Surg Division . Golden Valley, MN

Extended Care Region Departments:: Western Region, Homecare, MediMart & Revenue Cycle

●Medicare Part B for enteral, ostomy, wound care reimbursement; ICD 10, Dr orders, monthly allowance per medicare guidelines

●450 patient count in Kindred facilities

●Helped facilities, patients, family members order custom products, incontinence, enteral tube feeding, catheterizations

●Responsible for monthly orders (ROG), patient changes, acquiring all necessary documents, working denied claims through suspend, tracking and shipping from vendors

Front Office Coordinator March 2013-September 2013

Express Employment Professionals Hopkins, MN

●Interviewed applicants, resume building, setup with contracting companies

●Payroll

Client Services/ Debt Collector June 2012-December 2012

Viking Client Services Eden Prairie, MN

●Collected outstanding debt for Chase bank

●Quota of 5k per month

Test Scorer May 2012-June 2012

Data Recognition Corporation Plymouth, MN

●Scored high school math tests to graduate

●Seasonal position which I need to test out to work for them with 92% minimal

Program Coordinator October 2011-March 2012

Clare Bridge of Eagan and Eden Prairie

●Created and implemented monthly activities

●Hospice comfort care, driving bus for outings

Administrative Assistant/ Business Office Coordinator December 2010-October 2011

Sterling House, Brookdale Living (AL)

●Medical records maintenance, front desk reception

●Assist DON, timecard maintenance

Life Enrichment Coordinator May 2010- October 2011

Sterling House, Brookdale Living (AL)

●Same as Program Coordinator

Business Office Manager/Bookkeeper February 2008 - October 2009

Earle Brown Terrace Senior Catered Living Community (AL/IL, 140 residents) Brooklyn Center, MN

●Payroll, vendor ledger, budget for facility, rent invoicing and collection

●Interview and hire other department staff, train, all new employee documents, assist Administrator

Intern November 2007 - February 2008

Lang Nelson Associates, Inc St. Louis Park, MN

●Created corporate activity calendar, shadowed every facility

●Worked at corporate assisting owners for office duties

Life Enrichment Assistant (Activities Assistant) August 2006 - July 2007

Alterra Clarebridge of Eagan (Memory Care, 52 residents) Eagan, MN

●Assist Activity Director

●Weekend activities and helped aides in patient rooms

Life Enrichment Coordinator (Activities Director) December 2006 - February 2007

Alterra Clarebridge of Eden Prairie (Memory Care, 52 residents) Eden Prairie, MN

●Same as Program Coordinator

Corporate Trainer/Neighborhood Expert Member November 2001 – May 2010

Applebee’s Restaurants Buffalo, Delano, West Saint Paul, New Hope, MN

EDUCATION &TECHNOLOGY

THE COLLEGE OF SAINT CATHERINE, Saint Paul, Minnesota May 2008

Bachelor’s Degree of Science in Occupational Science in Aging

NORTH HENNEPIN COMMUNITY COLLEGE, Brooklyn Park, Minnesota May 2005

Associates of Arts

Technology Skills:

*MRI (Intuit) Residential Management System (Lang Nelson programming)

*Others: Timesource, Kronos, Quickbooks, AS400, E1 System, Citrix, Scale, Medforce, CATS

*Microsoft Office including Excel, PowerPoint, Word, Works and Outlook

A Brief Background of Occupational Science

Occupational Scientists are those who study Occupational Therapy but do not perform the hands-on work. OS majors take many courses in psychology, social work and my third chosen area was to study the geriatric/aging population. My degree is not simply a Bachelor's Degree in OS, but it is a Bachelor's Degree in OS with the primary focus on the process of aging and how to adapt to body changing events while living a comfortable and the most independent way possible. I have also studied ergonomics, medical supplies and medical accommodations.

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